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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6981 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 6,981 reviews
  • Rated 5 out of 5 stars

    FRAUDSTERS...NO THANK YOU!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the world, as it is, it's comforting to know my information is secure and safe from many of the fraudsters trying to access any information. For the price, it's well worth the investment!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great program.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say this program has saved me so many times. I am an avid movie watcher and more since the pandemic started. Obviously you run out of things to watch on all the streaming services so you resort to websites to binge watch other shows and movies. Not all those sites are safe but this program has my back with every entry. I don’t have to worry about anything except enjoy the show.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best security system I have used

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is the best security provide i have had experience with. I was introduced to this throufh Best Buy Geek Squad protection and will never go back to McAfee or Norton. I had a virus attempt to effect my laptop and Webroot did its job perfectly. My laptop was not effected and webroot notified me that there was an issue quickly.i would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Webroot on all my computers that I have purchased from Best Buy. Easy to install, easy to use, easy to renew. What could I possibly need other than this. I have never had an issue with viruses. I've used others in the past and it seems like they are always trying to sell you something to add on etc. This is no nonsense protection for your computer. Well worth the peace of mind and security it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Secure Anywhere

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just renewed our webroot subscription. It protects great. We have used it now for about seven years. it works on a persons home system on many devices. They offer additional protection and back up as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is dependable. I refuse to buy Kaspersky products anymore after the whole Russia interfering with our elections thing! This program does its job very well. SMALL CAVEAT = if you're using a trainer program to cheat at computer games, turn off virus scan first because it will see the trainer program as a virus or a danger. (technically, the trainer program IS acting like a virus because it is interfering in the .exe file itself that makes the game run, but it isn't malicious because you should know everything it is doing and should be sure it doesn't include extra malicious software when you run it)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Security - worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Webroot Internet Security Subscription is inexpensive and provides us with great protection against the constant treat of computer viruses. It has kept our computer running successfully and safe. An added bonus with this is that we are able to take our computer to Best Buy periodically and have them do an extra check to make sure every thing is running smoothly. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You should use this

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about Webroot. If you have it through a purchase at Best Buy you should be using it if you're not already. If you want good peace of mind and great support you can't go wrong with it for security and encryption. It's an excellent compliment to Malwarebytes and other anti-virus/spyware software too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Web Root & Last Pass are awesome, Total Tech sucks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONLY good thing about Total Tech Support is the Webroot subscription that includes Last Pass. A great value, but if I go with Webroot and Last Pass along it is $106 as opposed to $200. You literally get nothing for the extra $94, appointments made online for time slots when the store is closed and lack of coverage for large appliances, despite the package stating they are covered.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Bose sound bar to go with a new Samsung TV. It sounds awesome and is programmed to come on with the TV. I did purchase mounting brackets to mount directly under the TV. It looks and sounds great. Sometimes as I’m watching TV, I look towards the left or right because I am hearing sounds and realize, “oh, it’s the sound bar I’m hearing”. Would highly recommend this Bose product. Love it and it can connect to my other Bose speakers as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Internet Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Webroot Internet Security for a number of years and highly recommend it. I works by itself by constantly running in the background, and always shows me on my screen when it's doing it's frequent runs through everything, and if needed, cleaned out any suspicious threats. I feel very secure knowing they're there to protect me from any new viruses that are out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Flashlight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to keep in my car just in case i need it. The flashlight is very bright and throws the light plenty far enough for how i intend to use it. The flashlight itself is very solid and feels good to hold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Tech Support

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good in taking care of my computer problems online. I took my lab top in for cleanup, because I had problems logging in to programs. He had to return my computer back to manufacture settings. That messed up my MS Office, because I couldn't remember the program number from when I loaded office. Other than that, I highly recommend using Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I own this software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This security subscription has protected my computer over the last year on multiple occassions when my identity has been scanned over the dark web. I highly recommend its use. It takes a while to understand all that it can do, but understanding your security software is a responsibility, especially if you use your computer for personal business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best anti-virus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This anti-virus program is the best one I have ever had because I have not had a virus in the years I have had it and it stays it the background so not annoying. You can schedule scans and start a scan if you think you need one. It gives you a report if you want. I have it set up on auto renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very confident having Webroot security on all my electronics. Back it up with the Geek squad and I am all set. I have my talents, but not with hardware or software issues. Plus the company I was working for also uses Webroot as well! That's saying a lot.

    I would recommend this to a friend
    • Brand response from WebrootTeam
      Posted .

      Thanks so much for leaving us a positive review! Stay safe out there. Webroot

  • Rated 5 out of 5 stars

    Warranty confusing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well and protects computers as promised, however there is a glitch somewhere in the software as it almost immediately is asking you to upgrade or sign on for more time as if it is expired even when you've only had it less than a year. Recommend one gets a thorough explanation and confirmation as to the limitations and timeframe for renewal or replacement form the Geek Squad when they apply this to your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    webroot is seamless, easy to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this security. It is seamless and makes me aware of all issues including a system crash. I thought I lost everything when my new Surface system crashed for no reason but everything came back and the webroot software recognized and reported the crash. It updates seamlessly, I don't have issues with viruses and it doesn't interfere with my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good security system! Never gets in your way when working, yet you know its there watching. Price is good and I love the auto service! Your always protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of WebRoot Internet Security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used WebRoot for the past few years and I continue to be very satisfied with its performance. I prefer it over Trend, which I have not liked because they provided the wrong directions that were not corrected. I have never experienced such problems with WebRoot, and will continue to purchase in the future.

    I would recommend this to a friend
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