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Customer Ratings & Reviews

Your price for this item is $1,079.99

Customer reviews

Rating 4.1 out of 5 stars with 12 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers consistently note that the PureSpa Plus 6 Person Portable Inflatable Hot Tub Jet Spa has a slow heating issue. Some customers have expressed frustration with the amount of time it takes for the spa to reach a comfortable temperature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Cons mentioned:
    Heating

    Rated 5 out of 5 stars

    Quick and easy set up and very relaxing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had researched which hot tubs are the best one to purchase. This hot tub is one of the ones that we found to be one of the best. It was Intex or Coleman that are the best ones. Set up was easy and quick. We sat ours up on our pool deck. We put a tarp down first then the included mat to protect the bottom of the hot tub. We have had it for a little over 3 weeks now and totally enjoy it!! The included LED light is pretty cool and lights up the hot tub! We test the water every other day to keep in the water where it should be. It does take a few hours to heat the water up but once it is heated to your desired temp it has stayed there. Note: you do loose some heat when you run the air bubbles due to it pulling in the outside air. But when it is warm/hot outside you do not loose the heat. I would recommend getting the foam filters to replace the paper filters that are included with the hot tub. It doesn't take long for those paper filters to get dirty. Also, there are two filters, only one really works. That is the one that is closest to the pump and inlet. The one that is farther away is more for looks, I really feel that it doesn't work as the other one. I would recommend watching a couple of youtube videos ... https://www.youtube.com/watch?v=0gAZ7Dk3Faw So far we are really happy with it. Hoping that it will last a couple of years. We got this to replace our pool.

    I would recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for your review. We are happy to hear that you are pleased with your purchase. Intex

  • Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been two years and this has held up great! The kids got a hole in it and we used the stuff to seal it and it’s held up perfect! We use chlorine and occasionally other stuff to balance levels but it’s a super easy up keep!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond happy with the hot tub!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy for the price!!! We had our older portable hot tub get a hole from age and we wanted a bigger hot tub from what we had. This hot tub is huge!! My wife and I can sit in the hot tub and have more than enough room to spread out and relax. This hot tub is 85" wide, which makes a huge difference for anyone that wants to have enough room to spread their legs out and have enough seating area. The hot tub has a ton of room, also throws a huge amount of bubbles with the 170 that are in the bottom. Everything is provided to make this the best setup you can have, from the solar pad that goes under the hot tub for protection and heating, to the heavy duty cover for the top of the hot tub to hold heat in and protect the tub. It is really well made, with a much thicker and durable material that will prevent holes and damage. The only thing I can mark the hot tub down on is the main screen to the filter/heater is very tough to see most of the time that you need to cover it with your hands to be able to see the screen. One other item is the heating does definitely take a long time to heat up the hot tub. You need to plan out the amount of time needed to get the hot tub to the temperature you want. It can take a full 24 hours to get the hot tub to the temperature you need. But I am still beyond happy with the hot tub at the price we were able to get it at, which was the lowest we found anywhere!!

    I would recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for posting your review! We are happy you are enjoying your Intex spa. Intex

  • Cons mentioned:
    Heating

    Rated 1 out of 5 stars

    I wouldnt buy this with someone else's money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this up and used it 3 times. It came with a small hole that i have patched up myself. Air was leaking from the the intake. I fill the air up daily, it only takes 20 seconds but still. I got a E90 error the first week. This means there is a problem with the water flow. Ive watched countless videos and have done everything to fix it. Nothing works. I contacted the company and they havent responded. I paid $700 for a water holder that doesnt heat because of the error code. I wish i could return it.

    No, I would not recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for your review. We apologize for the disappointing experience you encountered with your spa. Give us the opportunity to resolve this issue. Please call our toll-free customer service 1-800-234-6839, for further assistance and once again, our apologies for this disappointing experience. Intex

  • Rated 4 out of 5 stars

    Wonderful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, great for a quick dip in summer or an ok hot tub in spring to fall

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great spa but takes forever to heat up. With the bubbles on it drops heat quickly

    I would recommend this to a friend
  • Cons mentioned:
    Heating

    Rated 5 out of 5 stars

    Great alternative to a permanent hot tub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as hot as the permanent ones. Bubbles do the job. It does lose heat when the cover is off but we're usually ready to hop out before it's below 100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun hot tub

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s great. Worth the money instead of paying thousands for the other ones. Keep the filters clean or it won’t work right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot tube

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hot tub. Its perfect for me. Nice and relaxing after long day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot tube

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing hot tube!!! Works very well and very easy to set up!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT HONORABLE and NOT QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer Beware - don't waste your time or money on this product. On top of that, the company is not honorable with their warranty policy. The tub was inoperable after 2 months of use, with error codes popping up repeatedly. Tried all the troubleshooting recommended by their support folks but nothin worked. When it was time for replacement parts, they said "sorry your warranty claim period has run out". My advice is if & when you get an error code, demand new parts. Don't waste your time trying with the troubleshooting, the only thing that will accomplish is having your warranty expire. Request new parts even if you don't need them now because you eventually will!

    No, I would not recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for your review. We appreciate your feedback and apologize for the disappointing experience you encountered with your spa. Please contact our service center at 310-549-8235 for further assistance. Intex

  • Rated 4 out of 5 stars

    Good hot tub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice hot tub perfect size! Only thing bad is it keeps beeping E90 everyday! Very annoying

    I would recommend this to a friend
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