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Customer reviews

Rating 1.8 out of 5 stars with 5 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Cons mentioned:
    Heating efficiency

    Rated 1 out of 5 stars

    It really is a waste of money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like it and knew going in that it would only add a few degrees of heat. I was not expecting the water flow to be reduced so much. We're using just one for our 12ft Intex pool, using a 1000 GPH pump and the flow rate is significantly stepped down. I'd estimate the flow output is only a third of its normal output when engaged. I think this is putting extra wear on the pump motor and keeping the pool from circulating the water as efficiently. It's hard to tell if it's actually doing anything, it might be adding a degree or two but nothing of note. Considering we got it on sale I'm not going to waste more of my time returning it. Maybe during mid-summer, it might work better. However, by that time we won't really need it.

    No, I would not recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for your review. We apologize for the disappointing experience you encountered with your Solar Mat. Please contact our service center for troubleshooting support. Intex

  • Cons mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    Incompatible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been great if it weren't so pricey and took up so much room as well as compatible with my pool plumbing

    No, I would not recommend this to a friend
  • Cons mentioned:
    Not working

    Rated 2 out of 5 stars

    One doesn't work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of them just doesn't work. need 3-4 of those to heat 18 ft pool

    No, I would not recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for your review. We apologize for this disappointing experience. Please contact our consumer service center 1-800-234-6839, for trouble shooting support. Intex

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk!! Waste of money -I had to throw it away by the end of the season DO NOT BUY

    No, I would not recommend this to a friend
  • Cons mentioned:
    Broke quickly

    Rated 1 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted five days before it broke and shot a geyser of water in my yard losing over 3000 gallons of water and pool chemicals from the swimming pool. It busted at the small connection area and after reading reviews it seems to be a common problem.

    No, I would not recommend this to a friend
    • Brand response from Intex Consumer Support
      Posted .

      Thank you for your review. We appreciate your feedback and apologize for the disappointing experience you encountered with your solar mat. Please contact our service center at 310-549-8235 for further assistance. Intex