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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 171 reviews

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95%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use and accuracy of TurboTax Deluxe Federal + E-File 2020. Many also appreciate the affordable price and the convenience of e-filing. Positive feedback consistently points to a user-friendly experience and reliable performance. The software's ability to accurately complete tax returns is frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-171 of 171 reviews
  • Rated 3 out of 5 stars

    Should be more clearer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great and easy to use. However, just disappointed the description was not a little more clearer this doesn't include the state. I ended up paying 3 times the amount for the state. I will not make that mistake again. At this point I am glad I was able to just pay the latger fee and not have to take a hit and but the other copy that includes the state taxes. However I would still recommend but with clearer information in the description.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TurboTax

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tax preparation program for 2020 taxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TurboTax Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using TurboTax program products for years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Turbi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is supposed to do been using it for several years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On website the product as advertised, was received per the estimated shipping plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Turbo tax

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the Turbo Tax Deluxe, I thought the state was also included, like it always was. However, I had to upgrade the disk for that additional information with additional cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Used to be better

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality has gone down the last few years. Software fails to update and e-file wouldn’t work on the 2020 version. I may be switching software next time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    STATE NOT INCLUDED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure the product works fine, but be aware it for Federal taxes only and Best Buy has a hard 15 day return policy. I learned that the hard way when I tried to return in under 30 days after noticing this didn't include State taxes and there was no way to upgrade to include State.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No longer a turbo user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded but could not activate. Geek Squad could not correct. Problem was noted as "common".

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid 42.99 for this and there was no state included. Might have been my fault but I feel it should have been made clear. Cost me another $43 to get the state from turbotax.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Accuracy, Ease of use

    Rated 5 out of 5 stars

    Turbo Tax makes filing so easy to do!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Turbo Tax for many years and will continue to do so as it sure makes completing my tax forms very easy and the results are very accurate such that no changes need to be made to the forms before I electronically submit them to the IRS.

    I would recommend this to a friend