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Customer Ratings & Reviews

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Customer reviews

Rating 3.4 out of 5 stars with 200 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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57%would recommend to a friend

Customers are saying

Customers have good things to say about the iTap 2's wireless charging capabilities, strong magnet, and ease of use, finding it convenient for hands-free driving. However, some customers experienced issues with the mount's stability and the vent clip's secureness, leading to concerns about the phone falling off. The quality of materials was also a point of contention for some users. A few users mentioned fit issues with certain phone models and car vents.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 200 reviews
  • Pros mentioned:
    Magnet strength

    Rated 3 out of 5 stars

    Better as a mount than a charger...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the few Qi magnetic car mounts I could find within my price range. The biggest downfall is the fact that it takes a micro USB cord rather than a type C, so to me that limits the ability to fast charge. The magnet is very strong and I have not had troubles holding up my phone. However, I've had troubles using my Samsung LED case where the case would think it was closed and my screen would stay black. Guess the magnet is too strong!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Love it, super convenient!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sturdy, works great. I love not having to plug/unplug my phone getting in and out of the car. Just grab and go!! Convenient for the gig worker, time is money! Be sure to get a phone case without to much textured grip on the lower half. Technically the magnet should be placed a smidgen higher so the phone properly lines up with the wireless charge port. *See photo. I will be getting a new case for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    nice charger, easy to use.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice portable wireless charger for your car. easy to use and install

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charge port

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The port for the charger to plug in was loose and the charger will not start in. So I can’t even charge my phone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last 2 days only Clip is broken Very hard to use the clip

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Wireless charging

    Rated 4 out of 5 stars

    Good but not perfect holder

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The simple design works pretty well. The charger delivers charge if the phone is placed correctly, but not if it’s off just a bit. I like the look. The clamp has been perfect - never fallen off dash - a frequent problem of suction type devices. The cord is long enough for a variety of plug in locations. The problems include - the angle of the charger is set by the angle of the vent that it’s attached to. I’d prefer to be able to tilt it. The charger cord attached at the base of the face and there is some play in the connection. This leads to times when the face loses power. Last part is that you must use a magnet that aligns with the charger. It will work with an Apple case. Next time I will go back to a regular cord plug in charger.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless charging
    Cons mentioned:
    Vent mount

    Rated 4 out of 5 stars

    Great product, a bit expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Dad... who, when it comes to his cell phone, is worse than a teenager on a text war. I wanted a charger that would replace his existing magnetic mount, but would take advantage of the wireless charging in his iPhone SE 2020 version. This fit the bill. The vent clip holds the device securely to the vehicle, but is a little flimsy. The charger itself, though, is solid, and delivers 7.5w to his iPhone (it will deliver the full 10w to an appropriately outfitted Android device.... the 7.5w limitation is an Apple one). Includes the charger and a couple metal stick-on plates for your phone if you need them, along with a mounting template. My advice.... if you are the type of person who picks a case and puts it on your phone... never to be taken off... put the metal plate on the case, not the phone. That's just my $0.02. Recommend: yes. Expensive: yes. But it boils down to this: you get what you pay for!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Wireless charging
    Cons mentioned:
    Vent mount

    Rated 3 out of 5 stars

    May be good for some, but wasn't for me.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this device. The charging feature is awesome, and design is ideal. But the vent clip doesn't tighten enough around my vent, and so the device is always leaning/angling down farther than my line of sight and it basically makes the whole thing worthless. Maybe a problem with my car and not yours, but I wish I could return it .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Magnet strength, Wireless charging
    Cons mentioned:
    Vent mount

    Rated 4 out of 5 stars

    Solid wireless charger with some little quirks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really useful and strong magnetic Qi charger. The phone magnet is strong and can get a charge fairly easily. My only gripe is that the mechanism to attached to vent is a bit cumbersome and the power in cable is in an odd position but isn't a huge deal. I've been able to use this in both portrait and landscape mode without issue and charges quickly. A few little quirks but nothing to shy away from.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Worth the Price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried with the price point but i went back and bought a second one for our other car. Not only does the wireless charging work with both Apple and Android, but the magnetic holder is very reliable. We even use it in our new car that doesn't need the wireless charging!

    I would recommend this to a friend
  • Pros mentioned:
    Magnet strength
    Cons mentioned:
    Vent mount

    Rated 3 out of 5 stars

    Retainer Clip Doesn’t Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this for about 6-months now. the magnet and charging aspects work very well, I even charge through a leather case. But the vent clip is crap. It constantly falls off and the retainer ring is too small and difficult to tighten.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Vent mount

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for what I need it for but have had issues with it slipping off from the my car vent while driving at times. Easy installation instructions for the magnetic piece

    I would recommend this to a friend
  • Pros mentioned:
    Magnet strength, Wireless charging

    Rated 4 out of 5 stars

    Nice and secure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit for my air vent in the car, and the locking feature makes sure it doesn't fall out when in use. The steel plate attached to my phone back fits under my case easily and the magnet holds it nice and secure. Great charging as well!

    I would recommend this to a friend
  • Cons mentioned:
    Stability

    Rated 1 out of 5 stars

    Save your money! Do not buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible and kept detaching. Wouldn’t hold a charge.my phone Kept falling of the charger and the charger would fall off the vent to car. I would try to use cup holder to charge eventually the cord to the charger wouldn’t stay in. Save your money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Magnet strength, Wireless charging

    Rated 4 out of 5 stars

    Good car charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good magnetic charger. It holds my phone even with a thin case and charges. Only issue i have with it is the cord gets loose easily. I had to replace a year later.

    I would recommend this to a friend
  • Cons mentioned:
    Fit, Quality

    Rated 3 out of 5 stars

    Not worth the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It charges well, but does not fit in the vent properly it comes loose and falls out, definitely not worth &50.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Holds large phones and stays on the vent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of putting attachments on my vents, due to the weight. I was unable to use the other types of mounts in my car for where I wanted to mount a holder/charger, so I tried this one. The magnet holds iPhone 11 Pro Max quite well and the charging is sufficient. The provided charging cable is a bit short, could use another foot or so to give user more placement options. Overall, it's a good purchase although the price point seems just a bit high.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Phone holder and charger for car vent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself works very well. What I did not realize is that you must place an adhesive piece of metal to the phone. If you do not, there is zero chance of the phone stay magnatized and it will fall at the slightest bump. So, you must use it and the product only comes with two; one silver and one black. Once those are used and you get a new phone or cover, then what..or even think about someone else using it..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Magnet strength

    Rated 3 out of 5 stars

    Plus’s & minus’s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnet strong. Con- at bottom part of device. Mounting device connecting to car vent solid secure. USB connection to device at back & bottom of device. This is a negative since the connector sticks out straight & hits vent/dashboard which bends & loosens connection. And awkward level mounting. USB connection would be much better coming out of bottom side of device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Magnet strength

    Rated 5 out of 5 stars

    Charger

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it . The only thing is that you need to have a sticker magnet on your phone

    I would recommend this to a friend