Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 99 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 99 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Excellent Servicd

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient. The iPhone X screen repair took less than 5 hours and it works just like new!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sensor replaced half the price of Apple

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced a torn sensor on my iPhone 7 for half the price of Apple and it works fantastic. Well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dropped it off at the store and a couple of hours later it was installed and looking like new.

    I would recommend this to a friend
  • Pros mentioned:
    Repair speed

    Rated 5 out of 5 stars

    Geek squad replaced on cracked iPhone screen

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did so quickly. very pleased. will definitely do business with again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone XS repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was impeccably done. My only complaint is I used Apple’s website to budget time for this service (1 hr) and it took over 4. Part of the issue was I didn’t realize they would back up my phone first - makes sense - but that delayed the repair significantly as a result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone repair I

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good team, good customer service, iPhone hood like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters I phone 6 screen had vertical lines and was not functioning properly. I took it to the Geek Squad and the phone was repaired and it is functioning like new. The sales associate was kind, friendly and patient. He worked diligently with my daughter I phone and wouldn’t stop until it was finished. My appointment was scheduled for 11:30am and I was impressed with his service. I just can’t recall his name, I just remember him for his picachu tattoo.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a quick transaction and quality is perfect. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast phone repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good like brand new fast and friendly definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Repair speed

    Rated 5 out of 5 stars

    Repair process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done effectively and efficiently. Didn’t take long to get screen repaired.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone screen replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was repaired and looks brand new now. The service was fast .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    very easy process and great quad team

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had the screen of my iPhone x repaired and it is just like new awesome service.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Really good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The job was excellent. It is the original panel just like Apple store's. Like the service.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks like nothing ever happened. Very expensive if u don't have AppleCare.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Biy Dadeland does a good and quick job at fixing iPhone just like Apple itself.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad gave me great service when I cracked my screen on my IPhone X.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace screen on a newer phone. Did a great job with same day service.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Geek Squad Replaced my Iphone X display 100%!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Replaced my Iphone X display 100% No issues. Works like new!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quick and perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My screen was replaced on time and all works perfect

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Looks like new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job replacing the screen on my cracked I phone looks like new

    I would recommend this to a friend
Sponsored