Customer Ratings & Reviews

iPhone users received free batteries for their phones. Geek squad made it quick and painless.

Setup an appointment and then came in for the appointment and only took about an hour. Not too bad.

Hooked me up with a new screen and battery and now my iPhone 6s is working good as new! Thanks Geeks!!

iPhone 6 battery went out and the geek squad was able to repair it causing it to work like new. No problems whatsoever.

Great service by Geek Squad! Had new battery in my phone in no time. Like new but with everything in tact!!

Went to the Geek squad with a reservation made via Apple and the work was done as promised within the time allowed.

I didn’t have a problem after I had the battery replaced. Didn’t have to wait that long for the service.

My local Best Buy is an authorized Apple repair location and got me in quickly to replace my failing iPhone battery.

So glad Best Buy replaced my battery. Now I can use my phone all day without having it plugged in all the time.

The Geek Squad replaced the battery in no time and did a great job putting the protective cover back on.

Nice and quick service to fix up the ol iphone6. Should last after Apple authorized repair.

Removed old and installed new battery for iPhone. Tested new battery and we were on our way quickly.

The replacement battery works perfect. I highly recommend getting your iphone serviced here.

The Geek Squad sale associate was pleasant, patient and efficient. My daughters phone was fixed on the spot.

dMy phone was promptly and professionally repaired.

Had iPhone battery replaced. Done quickly and without problems. Courteous staff. Happy.

Fast and efficient technicians and reasonably priced.

Best Buy has a great staff of technicians who are human and understand the customers’ frustrations. The technicians I had worked hard to resolve the problems I was having and were kind and patient with me. I’ll go back if there are any more problems, that’s for sure. Plus, the store had plenty of distraction for the 6-year old I had with me while awaiting the repair!

I needed my iPhone X battery replaced. In doing so, I was informed that the speaker would also need to be removed and replaced because of the way the battery replacement worked. Free speaker! On top of this, the Agent working informed me that my iPhone X was eligible for a free screen replacement on Apple’s behalf, so I got a free screen with new FaceID and front speaker thrown in there too. Geek squad is the best!

I went to best buy to have battery replacement. Next after the battery replacement I was having issues with my phone speaker & I came back to best buy only for them to say to take it to apple after battery replacement caused speaker issue. I learned my lesson to take my Apple products that I have to take it only to apple and not best buy. I came to best buy to ask for my money return. Not to mention when I arrived to best buy in advance I also reserved a time which took someone a while to come see me. In my opinion I think best buy should train there employees throughly so this situation does not happen to someone else.