Customers frequently mention the battery performance as a strong positive point. Additionally, customers appreciate the repair speed. However, some customers have expressed concerns regarding the product's durability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 802 reviews
Rated 1 out of 5 stars
Inept
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Kept my IPhone for over 5 hours to change the battery. Once I got it back I found a few days later that they disconnected my front camera.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Way faster and simpler than trying to make an appointment at the Genius Bar! Same price as Apple, but without the crowds. Only note of caution - you *must* make an online appointment beforehand, they won't serve walk-ins for this. (Appointments are easy and plenty available same-day, so it's not a hardship, but definitely a necessity.)
This reviewer received promo considerations or sweepstakes entry for writing a review.
I made my appointment by website, and there was some confusion at the store about how the battery swap would be done. The staff was exceptionally helpful, and found a way to meet my needs quickly and in a very pleasant way. Very satisfied with the experience.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quick and easy replacement of the battery. The only thing that didn't quite make sense is that they told me according to their diagnosis my phone battery was operating as brand new, but it was not. It was not holding a charge for very long.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad never disappoints, Never can go wrong with their support and efficiency. Despite sometimes being yelled at low staff at times, they definitely dont get paid enough.