Customer Ratings & Reviews

The replacement is painless and quite. I can’t tell the phone has been opened at all.

Worked for a about a week and the battery went back to being horrible. Would not even last an hour. Was extremely frustrating seeing that it was just replaced but oh well. Ended up buying a new phone instead.

Excellent service by the Geek Squad. Mason replaced the battery on my iPhone in less than 20 min!

Agent was knowledgeable and respectful. My work was done promptly.

In store service was very efficient, Thanks for restoring my I-phone.

Yes he geek squad was super helpful! They were friendly and prompt with their fix.

The agent was able to diagnose and fix our computer in a timely fashion.

Came in early for my appointment and was quickly helped. Phone was done on time and works great.

It was super easy and it was great knowing this wasn’t some random guy fixing it

Great help with iphone and replacing glass. Listened and understood what I needed.

Basically the equivalent of AppleCare for my Samsung with some extra features.

Made a appointment the geek squad held true to that appointment and all went well

Made a Monday apt for a defective vib motor in my iPhone. Came in and phone Apple tech would not be in till later that afternoon and that I would have to leave my phone or reschedule. Who can go with out their phone. So I rescheduled for a afternoon apt the very next day only to find out the prior day that I had my original apt was the last day of my warranty. I was offer no help on this and was charged for the motor which they had to order. I waited two weeks for them to call and had to call on myself to see if it was in to find out it’s been there for a week. I quickly set up my apt to install and the tech who set up made the apt to get it handle but when I showed they said once again I would have to leave my phone because the Apple tech would not be on to later. Totally frustrated I got my money back and will never use geek squad for any Apple service again.

replaced the battery under the apple battery replacement warranty

Geek Squad staff are very knowledgeable and helpful and user friendly.

They assessed the problem and fixed my problem. Problem solved.

Service was fast and polite as always! Glad I did it because it saved me money!

excellent service and professionalism I would definitely recommend my friends

They were helpful and found out I no longer had Apple care. Nice enough to handle the repair process for me. Only downfall was the inability to give me a better time frame for return of my phone

They fixed my screen quickly, friendly staff, and my phone looks great again!