Customer Ratings & Reviews

The Geek Squad correctly installed a new battery into a iPhone 12 Mini

My battery swelled and caused my phone screen to pop off, also causing mac anxiety. I brought it to Geek Squad, they told me it was most likely an easy fix, and had it ready for me the next day. Certainly the best service, quality, and reliability.

Good customer service, and efficient battery for my iphone

The technician was very helpful and polite throughout the process. I forgot couple of things for my appointment and he politely helped me with getting the battery ready and setup the follow up appointment to get it replaced

I like that Best Buy Geek Squad is an authorized Apple iPhone repair facility. They charge the same as the Apple Store. Replacing the battery in my phone was quick and easy. No hassle. The gentleman who helped me was very considerate.

I have an old iPhone 11 ProMax which I love, but it needed a battery replacement. I wanted to extend its life a bit longer, so had the battery replaced. Perfect! Good as new! Much more cost effective than a new phone.

Original battery. A quick and professional replacement took only one day.

Had I-phone 12pro battery replaced and phone has longer battery life now

They attended to me in a timely manner, and they delivered my equipment at the agreed time, and up to now it hasn't failed me and my iPhone's battery is still good. Excellent service and the staff's human qualities.

It was very easy and my battery is working well. the 2 squad members who assisted me were fantastic.

Great service, they replace my iPhone battery fast

Great and quick service! So glad I did not have to go to STL or mail my phone. They had it done in 2 hours

The Geek Squad successfully replaced the battery of my iPhone 12 mini.

The steps / time / and process to get my Iphone battery replaced could have been better and I very much wish it had gone quicker. The staff was friendly but not enough of them to help in a timely manner. The really frustrating part is that as soon as I got my phone back, the charging station was not working consistently :(

My iphone 13 had reached a critical point with my battery showing 75% of life left which means it has degraded since when it was new years ago. I found out that Best Buy/Geek Squad can replace the battery which was an easy and economical solution!

had the battery replaced on my iphone 13 mini. fast, affordable, and the new battery is working perfectly.

The battery replacement gave new life to my iPhone. Geek Squad did a great job installing it.

It was so fast and the people were really friendly

Geek squad agent replaced my iPhone battery and good

This was all I needed to take by 5+ year old phone and make it like new again. It really holds it's charge now. Very affordable. A worthwhile investment!