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Highly rated by customers for:

Customer reviews

Rating 4.3 out of 5 stars with 720 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 720 reviews
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Battery replacement at this location was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned in my Apple mobile phone about a month ago at the Geek squad department, 3 hours and a few questions later got my device back with a brand new battery. So far it's working fine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Great service for battery replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know Best Buy was contracted with Apple to replace iphone batteries but this was the best decision. Now I don't have to go all the way to Arden Fair to get it done at Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Profesional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced cell battery quickly and professionally. Fast service

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Fantastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery replacement on my Iphone went flawless. It brought back my phone to life as it now lasts through the day!! Highly recommend the services!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Great Apple Store Alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad was efficient and quick with my iPhone battery replacement. It was nice to have an alternative to the Apple Store Genius Bar wait.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduled appointment to fix broken screen. Got there and asked for battery replacement for iphone6s plus. They have it in stock and did it for me fairly quickly. Great customer focus service.

    I would recommend this to a friend
  • Pros mentioned:
    Repair speed

    Rated 5 out of 5 stars

    Geek Squad Repaired Phone Quickly and Correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knew the problem, ordered the part, and repaired the IPhone in less than one hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    APPLE Battery Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Iphone battery had failed. Apple stores were to far away to go get it changed. The local Best Buy offered this service at a reasonable cost. The time to get it changed was less than 24 hrs, I recommend this service to anyone. The store personnel were friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's iPhone 6 was at 100% one minute and dead the next. After getting the new battery put in, it's working like a new one again. Geek Squad had it done in less than an hour, thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Helped iPhone to hold a longer charge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very much appreciate that Best Buy was able to install my new iPhone battery that was provided by Apple as it helped my iPhone to receive a longer charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had to buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Samsung refrigerator and we have had such great luck with them in the past we generally don't buy an extended warranty. We bought the Geek Squad Protection Plan because Samsung does not have an authorized repair vendor in our city. Best Buy would provide service only if we bought the protection plan. It is a good comprehensive plan at a reasonable price so we bought it just so we are not left in a lurch if we need repairs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Efficiency and Perfection:)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fan Fan in the Geek squad team helped fixing my iphone battery. Done within an hour, comes with efficiency and professionalism. What more could I ask for:)

    I would recommend this to a friend
  • Pros mentioned:
    Repair speed

    Rated 5 out of 5 stars

    Fast, convenient iPhone battery replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped off my iPhone 7 for battery And screen replacement. Done quickly and conveniently, very reasonable cost. Less than 1/2 the price of a new iPhone 8.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    New battery, much better run time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a broken screen so I decided to get the battery replaced at the same time. Same day service. Run time went from only a few hours to only using 20% all day,

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    if it's time ..do this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting this battery warranty claim was PerFECT for me and has given my older phone a new life and that makes me happy that I don't have to purchase a new one for a while!

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took advantage of the Apple iPhone battery replacement service and scheduled with Geek Squad for the service. The process was fast and streamlined. Very pleased with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Brought my phone back to life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new battery was installed quickly, and the phone has been running great with long battery life. Very happy I was able to get this done.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Got the Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job on replacing my phone battery. Didn't see any evidence of a goof up and it came back exactly as is and a better battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Geek squad changed this out quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the money to have a battery that lasts again! New phones are so expensive and the battery dying was the only problem with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 5 out of 5 stars

    Great battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery and installed by the pro’s at Best Buy.

    I would recommend this to a friend