Customer Ratings & Reviews

I brought my iPhone 7 Plus to the local Geek Squad with a cracked screen and a diminished battery. The price for the genuine replacement Apple parts is quite reasonable, but the service itself was pricey. However, I had installed an off-brand screen onto my iPhone (cracked it previously a year before) and the tactile feedback never quite felt right. Kept sticking and missing inputs enough to annoy me, so I bit the bullet and paid full price for professional service. When I got it back, it immediately felt like the real thing again. Not cheap, but worth it!

Phone tested, product ordered and battery replaced. Smooth safe service. No added fees.

Seemed to have helped my battery life alittle more. I have iphone 6s+

I made an appointment at Best Buy to have my battery replaced rather than being pressured into purchasing a new phone. Geek Squad does amazing work.

The new battery for my iPhone 6 made it perform like new. Smoother operation and not having to charge it every night. It now lasts up to 3 days without recharging.

I was scared to get a replacement battery but it works just as well as the original.

Great battery and installed by the pro’s at Best Buy.

I got this done by appointment. Better battery. Phone lasts longer

We were right in on our scheduled time and the rep replaced the battery with in the allotted time, will def use the services again.

Phone battery wouldn’t last 2 hrs. New one is working great

60 days after battery replacement, the new battery can't hold a charge and I'm told by verizon its all a scam. The technology is designed to fail because that's how you sell more phones. The battery is a 3rd party knock off....what a disappointment! There goes $100. Maybe it time for a google or samsung?

great battery replacement. my original battery died like crazy. this one lasted better than any phone battery i have ever had

Quick, effificent, little down time away from my phone.

My phone works better now and doesn’t die quickly like it used to

I got my iphone battery replacement done at best buy . They did their job right in time manner. since they installed new battery its work fine.

The phone agent was very polite, but ordered the wrong batteries for our phones. As I was never contacted about their arrival nor given an appointment for their installation, I went in person & I waited 30 min. to find out they couldn't help. Then told I needed an Apple store appt. to do the job properly. NOT happy. However, money was quickly refunded.

The technician replace our batteries in a couple hours and perfect work. If it was done by Apple store would have to wait for weeks.

The agents replaced my iphone 6S battery with ease. It extended the life of the phone and stayed charged.

A bit pricey but worth it. I received a follow up call after they fixed it. It only took a day. That was nice.

New battery lasted much better than the old one. It is a shame that they slow down with time forcing you to either replace the battery or purchase a new phone.