Customer Ratings & Reviews

My I-phone needed new battery. I was told it had a problem with moisture: causing me to buy a reconditioned Apple I-Phone for much more money.I think all my phone needed was a new battery. They have not refunded my money for the battery. I am still patiently waiting.

If you are from from any Apple store then don’t hesitate to get a service from this company, they are great! they work fast and attentive with their client’s concern.

Phone was acting up and this battery replacement fixed that issue. Dropped off the phone and they changed the battery and made sure it was working fine in less than an hour.

I was very well taken care of by the Geek Squad. I appreciated the associate explaining to me what he was doing & I didn't have to wait long. Very professional!

The agent who helped me was great and worked very quickly to replace my iPhone battery. Will most certainly return to the West Hartford BestBuy if I need other services.

Yes it works. Yes.

Lot cheaper than apple and very quick! Now I know what to do!

I brought my cracked iPhone screen into Best Buy in the morning and by the afternoon they had it finished with the screen protector installed. It looked amazing!

Had a great experience with the GeekSquad changing out the battery in my IPhone. Would highly recommend their services.

Great place to get a battery done service and quality for all your needs I do recommend the Best Buy team for helping do repairs to iPhone!

The agent changed my iPhone battery and fixed the crack thanks you so much

Best Buy service was pretty good, no issues. We arrived at store 1 hour ahead of our appointment, store service people was helpful, moved up our schedule. Less waiting time.

It was a fail... I ended up having to buy a new phone which was a cost i was not ready for.... And no authorized apple dealer would touch it after that. So yeah... won’t go back there for service again. At least not for Apple service.

Done quickly and worked great there after. I highly recommend getting it done with the geek squad.

Quick and easy and no problems. They could maybe watch their language, but they were nice.

Much easier than visiting an Apple store in my case. Friendly staff and fast service.

The geek squad service was great. The battery maybe not so much. Didn’t last more than a year.

As typical my iPhone battery wasn't holding a charge at all. Geek Squad did battery replacement. Very helpful and quick service.

They were great! They were efficient and courteous. Much shorter wait than with Apple Store!

They were able to save my phone and I was elated as I didn’t want to loose info