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Customer Ratings & Reviews

Your price for this item is $429.99

Customer reviews

Rating 4.4 out of 5 stars with 199 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the Roomba 655's cleaning performance, ease of use, and ability to remove pet hair. Many also highlight its effective navigation and convenient scheduling features, while some mention the noise level and small dustbin as potential drawbacks. Positive feedback frequently focuses on the Roomba's thorough cleaning and ability to reach hard-to-clean areas. The price point is also frequently cited as a positive aspect of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-199 of 199 reviews
  • Rated 5 out of 5 stars

    Awesome vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to keep hardwood floors and area rugs clean with 2 dogs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my parents for Christmas looks good in the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum, works under couches and beds, wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have more time to relax and do something else , I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robotic vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Roomba. It's very convienemt and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grest vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great investment!!! I recomended for a family Home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not is good as the Neato

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This roomba does not vacuum in straight lines. It has random patterns and will miss several spots throughout the house. The Neatos are cheaper and have better technology.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Right wheel broke within a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this machine ! Worked great until the right wheel stopped turning. Had to take it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a gift for my wife and with holidays did not get to try till January. We used unit twice both times letting it run its full two hours. It keeps bumping into the furniture which seems to confuse it and reroute it. Does not clean room leaving areas untouched. Had to get old fashion vacuum out to finish. Might work on minimally furnished area but not good with too many obstacles. When I went back to store on 1/17 looking to exchange for regular vacuum was told two days past deadline even though nothing noted on online reciept and wasn't looking for refund. After loyal customer for 10 years will never buy anything from there again. Getting a supervisor to even talk to is near impossible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the work done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine mostly. It gets stuck in the corners sometimes, need to manually remove it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no review - still under the tree - hopefully it will do a good job with dog hair

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good vacuum for smaller areas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this but it doesn't get my entire living room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, easy to operate and does everything as advertised

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this item twice and both time the item had missing pieces. Ridiculous! I returned the thing and went with a different provider.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Roomba vacuum looked like it had been used. I was missing many parts and I spent too much money on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected. Not strong enough. Bought the 860. This one is going back to the store

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I'm in love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with my robotina (that's her name), with an schedule of 3 days of the week, clean all my house (1r1b) very very good!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked for 2 weeks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 2 weeks, then one of the wheels appeared to fail. Trying to work through returning the unit now, but since this is not usually sold in stores, options appear to be somewhat inconvenient.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing hardly picks up pet hair and anything larger than dust. It's gets lost frequently and has taken off with the Christmas tree skirt and a couple of phone chargers. It misses areas and obviously doesn't get around the trim of the walls. I will be returning it ASAP!

    No, I would not recommend this to a friend
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