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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2172 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Roomba i3+ EVO's powerful cleaning performance and convenient self-emptying feature as major strengths. The ease of use and effective pet hair removal are also frequently praised. However, some users note that the robot can be noisy and occasionally struggles with navigation in certain areas. Concerns regarding battery life and occasional connectivity issues were also raised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,172 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Roomba i3+ a nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have an older model which still works but needed an upgrade. The i3 Self-emptying vacuum does a much better job from a physical vacuuming standpoint and also from a programming/adaptability standpoint. More logical cleaning patterns and so forth. That said, it still has some trouble with wire/cords as it continues to try to eat them.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    iRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good. Wish it was a little bit quieter but still gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Purchase!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rumba is great! Cleans up well - only downside is that you have to buy new bags every few months, depending on how often it is used!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Operationally a five, maintenance 1

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm only giving it four stars because replacement parts are almost 100 dollars. Wear and tear is inevitable and the replacement parts are super overpriced. Other than that, it cleans well, tends to go back to it's base every time and empties itself everytime.

    I would recommend this to a friend
  • Pros mentioned:
    Self emptying

    Rated 5 out of 5 stars

    A great improvement over the older generations

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a massive improvement over my older generation model. The self empty feature is absolutely worth paying extra for, and it just seems to work great. I've had it about a month now with no issues. It also seems to be a lot smarter, requiring far less interaction. I've noticed it seems to deal better with wires laying around, etc. I would suspect things like shoelaces would still be problematic, but you can only really expect so much from such a device.

    I would recommend this to a friend
  • Pros mentioned:
    Self emptying

    Rated 5 out of 5 stars

    Worth every Penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. It runs all over my house and picks up thick black dog hair and then empties on its own. I love that it empties into a bag so 1. The dirt is never flying around the house again, and 2. I know that it’s picking up the maximum amount of dirt in the floor and is never over filled. It has reduced my work load of cleaning every week significantly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Our Aunt B

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, so easy to set up and program. Love the WiFi feature it’s so convenient. Impressed with how well it vacuums.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Perfect gift.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas. Does a good job at keeping the house clean. Only con is that it is kind of noisy other than that I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT. It runs very well, and is keeping the floors looking great. A little loud, but nowhere near as loud as a vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Self emptying

    Rated 5 out of 5 stars

    Less Vacuuming More Roboting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought a tv and received a Best Buy gift card back from the purchase. We have heard from friends and family how cool Roomba’s are so decided to spend the gift card to grab the i3+. Best decision ever! It’s so cool to come home to vacuumed floors and carpets! This one came with the self cleaning box to hold debris in, and definitely worth the extra money! We have mainly hardwood floors, but rugs and carpet bedrooms. Roomba has had zero issues on any surface. Also shedding dog with long hair has not been an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Save your money, get an alternative.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work great for the price. When spending more money on a name brand like roomba, you’d expect it to work without frustration. This thing never finds its way home, doesn’t map correctly, and will stop randomly. I upgraded from a random Amazon brand for the extra features and I wish I hadn’t. I’d save your money and buy a cheaper one somewhere else. This thing cleans okay, but it’s taught me the additional features are useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars bc i still find time doing other chores while it vacuums the floor/carpet. the only downside is, i still have to prep the whole area to be cleaned like picking up items/ appliances off the floor then set them aside prior to turning the roomba. This is to make sure the entire area will be cleaned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect, but Incredibly useful.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job at keeping most of the floor clean. There are some corners or little nooks it won’t reach, but the the state of my floors are NOTICEABLY better than before. I have a long hair cat that sheds constantly so it was pretty exhausting keeping up with the hair cleanup, but now I haven’t thought about hair on my floors in weeks. The cat hair WILL get caught in the wheels, rollers, and the brush. But the Roomba is so easy to clean it only takes a couple minutes a week to clear the hair out. 4 stars are because the the server connectivity, that is required for this to run, can be spotty. Sometimes the app won’t connect to the Roomba but restarting the app usually fixes that. You also need to be careful will cables, small items, and generally anything that will get sucked up by a vacuum because the Roomba will not avoid these and may even become stuck and stop vacuuming until you intervene. So you do still need to keep an eye on your floors. Even if it’s just an initial sweep the morning you have a scheduled cleaning. In conclusion this Roomba is absolutely worth the buy, but keep in mind it is not perfect and you will need to maintain both your floors and the robot in small ways. Also, it’s fun to watch it go.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Disappointed in the Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to get a Roomba, and we decided to get the one with the automatic dirt disposal since we have a large house. So far, I am not that impressed. Though it does clean the floors, it often get stuck and does not go to all areas in the house, even when we have unblocked all access points to rooms.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best way to sweep! at night while I'm in bed!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this item so much I purchased another one for the first floor. I called a maid service they wanted $70 an hour I figured after 7 weeks they are paid for, and I'm getting twice the service. The bag fulls up quick account of size. but over all it does a great job. I have shoulder problems and the push pull movement of sweeping the floors aggravates the problem. Plus getting these on sale was the best!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    We love Buddy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with our purchase of "Buddy", that's the name we gave him lol. He does a great job on our hardwood floors and our carpet. Sends a map at the end of his cleaning to show us every he cleaned. Took a little getting used to but once we learned the ropes, we've had no issues. I'm very impressed with how easy the maintenance is for this robot. Replacing the filters, cleaning the rollers, and emptying the dirt receptacle are incredibly easy. We've very pleased so far and will never go back to life without a "Buddy".

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Self emptying

    Rated 5 out of 5 stars

    Ciro Ulloa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well cleans and then cleans itself could not ask for more

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Too dumb for its price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum cleaner to clean our 3-room apartment. I have a short-haired dog and friends often visit. Yes, it cleans smooth floors without carpets quite well. It has a big trash can. But its main disadvantage is its brain. or rather its lack of brain. it is an absolutely stupid vacuum cleaner. it does not orientate itself in the room at all and drives chaotically around the room. after its work it does not feel clean. it is not able to drive on carpets at all. in general I was very disappointed and returned it to the store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my irobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. I was surprised that is didnt miss a spot of the floor did a real nice job. Only one small thing it is loud

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Self emptying

    Rated 5 out of 5 stars

    Vacuum does it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great!! It gets a lot of the mess!! And it cleans itself after it’s done. I don’t have to even lift a finger. I love it!

    I would recommend this to a friend