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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2172 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Roomba i3+ EVO's powerful cleaning performance and convenient self-emptying feature as major strengths. The ease of use and effective pet hair removal are also frequently praised. However, some users note that the robot can be noisy and occasionally struggles with navigation in certain areas. Concerns regarding battery life and occasional connectivity issues were also raised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,172 reviews
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Good as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Does a really good job of cleaning. All the features work as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Self emptying

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. I have always wanted one and after fostering my Great Pyrenees, I finally caved. I do recommend purchasing the room barrier's if you have a pretty open floor plan as I like to keep it away from the dog water/food area.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    good clean fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. I am using it in a 2000+ sqft area and it cant do a job that in one attempted due to memory and battery. love the self empty station. gets clogged some times but always ez to address. I would say for an area this big it is probably worth the next step up so you would be able to tell it where to go more specifically.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Rumba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome very quiet, love the cleaning, Sounds like 747 when it cleans out really cool I think

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is great. Works very well with the app as well. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Does a fine job, although navigation is lacking

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Neato has been broken for a few months, and I missed the ease and repaxation of having an autonomous robot vacuum. After dirt and crumbs piled up on my rug and floors, we could no longer bear the grit and decided to get a new robot vacuum. The i3 vacuum does a nice job of sucking up the dirt and mess. It even leaves those nice vacuum lines in my carpet, my mother would be proud of this little guy. My wife commented on how quiet this vacuum was when it rolled on into our bedroom. The noise didn't wake us up while we were sleeping. Even my 11-month old slept through it. The drawback to me is the mapping feature. I was disappointed when finding out the i3 would not be able to vacuum a target area or room. Thinking of upgrading to the i7.

    I would recommend this to a friend
  • Pros mentioned:
    Self emptying

    Rated 4 out of 5 stars

    Cleans well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the way it cleans and empties on its own. I cannot get the Wi-Fi to connect to program it. It hasn’t been a problem since I like to be in the house when it is running in case it gets stuck.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Does a great job cleaning. Easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this does a great daily job of keeping things tidy. I will put this on while I’m at work and I notice a big difference. I have a dog that brings in grass and this helps keep the floor clean.

    I would recommend this to a friend
  • Pros mentioned:
    Self emptying

    Rated 4 out of 5 stars

    A Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roomba, it takes care of itself to empty and I just change the bag out when it gets full. Definitely a must if you have pets and kids.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great package, must needed base station

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic package at a great deal we love this product it’s very convenient and easy to use and set up especially when you’re not at home a lot. Would definitely recommend to those who have a little extra spending money and would like the niece of mine especially since it’s a really smart device and it has its own station To empty out the bed and go back out to finish their job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having 2 long haired, heavy shedding dogs at home, I was pretty skeptical that this could hold up to all the hair, but this wonderful piece of tech has been nothing but amazing ! It was very easy to set up if you follow the enclosed instructions. I couldn't be happier with the purchase! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. It cleans wonderfully. It's noisy but I am okay with that.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Pretty good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Wish it had smart mapping, but this level of mapping allows it to pause if battery is low and resume where it leaves off. Nice neat rows is a bit weird to see if you’re used to regular vacuuming by hand. Pretty impressed with the level of cleaning. Wife is ecstatic with this. I wish I would have spent a bit more money on the I7+ Just for the smart mapping, but this is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    My New best friend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Roomba. It works well and is very responsive. The only reason I didn’t give it 5 stars is that the icons for docking and spot cleaning are too small for a senior citizen to easily see. It would’ve nice if they were larger or colored. The way it empties itself is very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Works really well. Easy to set up and does good job on tile and carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for pet hair

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has done wonders to help with my pet allergies. I use my i3+ with hardwood floors and a ruggable rug (rug with velcro base for detaching a washing). Normally my Dyson cannot vacuum on the ruggable due to pulling the removable layer from the base and getting stuck in the suction head. The Roomba has had no such issues yet. I have mine set to daily use and it is amazing for picking up pet hair and stray litter that our cat spreads. It is not great at getting corners and will occasionally miss a small area (this model does not memorize your home layout). It is amazing for daily maintenance (I only vacuum for touch-ups maybe every 1-2 weeks now). I haven't had any software or major navigation issues so far. The Roomba does occasionally get stuck on a cable or dog toy and did lock itself in the bathroom by knocking the door shut one time. The app is pretty simple and gives you helpful notices when there is any maintenance to be done on the vacuum. My only major complaint about the vacuum bags is that the sensor seems to be bad at telling when they are actually full when dealing with pet hair. I receive notices saying to change the bag from time to time when there is actually just a cluster of hair at the inlet to the bag; the bag being fairly empty. Otherwise, the bags seem to last for a reasonable amount of time. I will definitely be buying a second i3+

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love my new vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job but can miss small areas. Easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Self emptying

    Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good on hard floor but weak for carpets. It gets stuck a lot of times that I have to look for it when it doesn’t go back to the base. I love the self emptying feature. For the price of this vacuum I expect a better job.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hair today, gone tomorrow.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some things I wish I had considered before purchasing this product. We have a few long-haired individuals that keep the side brushes full of hair clumps. I am untangling hair balls every other “clean everywhere” job. Before this cleaning routine was put into place, the hair jammed the side bristles and wore out the side bristles motor. It was easy to swap out, but this is one of the reasons there are only 4 out of 5 stars.

    I would recommend this to a friend