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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2172 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Roomba i3+ EVO's powerful cleaning performance and convenient self-emptying feature as major strengths. The ease of use and effective pet hair removal are also frequently praised. However, some users note that the robot can be noisy and occasionally struggles with navigation in certain areas. Concerns regarding battery life and occasional connectivity issues were also raised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,172 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best robot vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans very well and love that it can all be controlled on the app. You can see the areas it cleaned on the app. Also love that I don’t have to get my hands dirty to clean the machine.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Buyer beware 2 years later

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted a roomba becausw who doesnt. Decided to give this one a try and man has this thing been a pain. Getting it set up was a pain with the wifi. Took fooooooooorever and then got stuck on the last part and had to reset the vacuuum. Finally getting it running and it gets stuck on a rug. And then another. Then under a recliner. Decided to only run it one a week instead of twice because its such a pain. Leave for work and expect to come home and the house be vacuumed only to find it hasnt made it through 1 room. After about 6 months the brush motor stops working. Order that and replace it. It has just been a pain. I do love it when it works for more then one or two cleanings but thats rare and far between.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to program and saves me the work of vacuuming every time I get home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    EstherM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roomba! I have an old Roomba but this one is definitely great improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lo e our roomba! We have it set to vacuum every other day. It always does a wonderful job!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job mapping to identify areas you want vacummed. Works great for picking up pet fur

    I would recommend this to a friend
  • Pros mentioned:
    Self emptying

    Rated 5 out of 5 stars

    Roomba getting smarter by the day.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new Roomba. We had an early version MANY years ago. This new unit does a great job, learns where to go, and empties itself. Can’t ask for more than that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, quiet, and practical.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our upgraded Roomba! It gets the job done and easy to program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it at discounted price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box at a discounted price. I'm not sure if I would say I would purchase at full price over one I have to empty myself. I rarely have issues with this, but the bag is small so if it runs often you will have to replace the bag every week. The good thing I noticed is I can just empty the bag and put it back in and I'm good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Dog hair on wood floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We a dog that sheds a lot and wood floors. While at work, we turn it on and it actually picks up everything. Coming home not having to vacuum or sweep, saves me time. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Good product, bad App

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The App for this Roomba is terrible. The connection is sporadic and it would not connect at all for two days even though all of my other Apps and devices worked fine. I am impressed with the robot as it cleans very well. The auto empty feature is a good extra, I just wish the bags were cheaper. I would have given a 5 if the App worked properly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    vacuum cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine, helps me maximize my time and with the pain in my back

    I would recommend this to a friend
  • Pros mentioned:
    Self emptying

    Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of this. There is a know issue with dump bin sensors. iRobot should offer a solution for their customers.

    I would recommend this to a friend
  • Pros mentioned:
    Self emptying

    Rated 5 out of 5 stars

    Understand what your buying

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sweeper listen the bad reviews on here are crazy your buying the entry level robot that empties it self it does a really nice job. Your not buy the 1000 dollar robot but it’s worth the money forsure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best little helper around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really want t o give this a 5 star review, except that you must buy replacement bags for it. And if like me you have a household with a couple dogs then the bag fills up n about 3 weeks. luckily you can buy off brand bags and get a dozen for 15.99 on Amazon, but this repeated expense keeps it from being a 5 star review.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Does a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job and is very quiet. When docking, the empty feature activates for about 10 seconds and it’s loud. Highly recommend this unit. Runs 1.5 hours on a charge.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second vacuum roobot and just love it pluse when you have 2 long hair cats…it cleaned everywhere and u can schedule it when your away !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Bot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bot. Have to be diligent and clean the bot or the sensors will say empty the bag even if the bag isn't full. Have to buy bags is a pain but found a generic cheaper option then buying the iRobot brand. All in all likenit better than the bagless Shark. Wish iRobot mad a bagless.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Handy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great in our apartment. Hardwood floors, it picks up most stuff, but sometimes would miss a small area (one line). Otherwise very useful since it gets under our couch.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    You need this Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not know how I lived without Roomba. Works perfectly and I do absolutely nothing to schedule. Service from Best Buy delivery was same day! Cannot improve on this.

    I would recommend this to a friend