Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 2172 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Roomba i3+ EVO's powerful cleaning performance and convenient self-emptying feature as major strengths. The ease of use and effective pet hair removal are also frequently praised. However, some users note that the robot can be noisy and occasionally struggles with navigation in certain areas. Concerns regarding battery life and occasional connectivity issues were also raised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,172 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes my day even if im tired this helps me to clean our house.

    I would recommend this to a friend
  • Pros mentioned:
    Self emptying

    Rated 5 out of 5 stars

    Self-Emptying A Must!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded an old product for one with Wi-Fi and self-emptying options. Best decision ever!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First robot vacuum and I’m not disappointed. It even manages to get under and around all the dining room chairs.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used it every day we love it so much the only thing we don't like is the noise when it empty the bin

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cleans well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase. All I had to do was set it up which was easy and send it the clean and it learned all the corners and do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Neat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mapping the area feature and the battery lasts decently long to get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Botcleans

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product! Saved my home when I had to be on bed rest for 6 weeks and my son enjoys taking care of the robot in the house. Wish I could have bought one sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Roomba! Occasionally it’ll get confused where it’s at but overall it does a great job. I have 3 dogs and it does great picking up all the hair.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Better than a maid

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it makes her house cleaning easier it works perfect no nasty dirty mess it all goes in the bag. Planning on getting the mop for it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good but noisy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes it easy to keep the floor clean but it gets noisy when it’s emptying the trash out into the little bin.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I have 2 shedding German Shepherds and we have not had to clean it up since we purchased this!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Just get one.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this one for downstairs. It's terrific, just like the one on the main level. You need this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use, setup is Easy-to-use. Works great for what I needed

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Awful Experience, not worth the money

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having the i3 plus for a year, I can confidently say this Roomba is not worth the money. The sheer amount of maintenance for it to not be able to do its job is ridiculous. Every time it runs, it gets error 15, system rebooted by itself. I have factory reset it multiple times, which is what they recommend, and it fixes nothing. I am unable to use its smart map feature anymore, as it errors out before it can finish mapping, it will error out before it finishes vacuuming every day, and has now, multiple times, gotten stuck on its own base and died. It constantly leaves rolls of lint and fur on the ground, which needs to be picked up by hand, and the base constantly throws a clogged error even when thoroughly cleaned per iRobot’s recommendation. Buyer beware, this robot vacuum will let you down well within the first year and they will fight tooth and nail to not replace it if you contact their warranty department.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it...when not spreading puppy poo

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this!!! But watch out if you are potty training a puppy. Other than being a bit easier to clean. This makes my life so much easier when not finding hidden pile of puppy poo. Lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roombas are great if you don't have a Husky that sheds. Then the hair will build up amd leave it stranded. And the link it gave to the online manuel didn't work. A paper manuel would have been nice. Also need a strong internet connection to context Roomba to the app to run.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this self cleaning robot. Makes my life easy with kids and dogs

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Annie Roo Roomba

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans very well. You'll need a little patience with mapping and finding it's way. It bangs around in corners a lot and gets stuck on my table. Your best bet once you get the mapping right is set it and forget it. Watching it will drive you crazy, but when you leave and come back... it's nice!!!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Works great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful. Just don’t leave any coins on the floor they cause an error. By the way he is named Jarvis.

    I would recommend this to a friend
  • Pros mentioned:
    Self emptying

    Rated 5 out of 5 stars

    My pick over the others

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this one. We picked the more expensive one first and returned it after a few hours. This does the job and emptied itself. What more can you ask for?

    I would recommend this to a friend