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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2174 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Roomba i3+ EVO's powerful cleaning performance and convenient self-emptying feature as major strengths. The ease of use and effective pet hair removal are also frequently praised. However, some users note that the robot can be noisy and occasionally struggles with navigation in certain areas. Concerns regarding battery life and occasional connectivity issues were also raised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,174 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    iRobot i3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product cleans well. Took a bit of time to program. But, once done, it works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great device for your home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice vacuum for house. Very quiet and picks up all the dust.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice it works perfect no issues at all my wife and I love it makes cleaning the house easy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product works well and it’s a decent price for what it does.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unfixable with bad Warranty Support

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum worked for less than a year and immediately gave us issues. It stopped connecting to WiFi and never cleaned. We contacted Best Buy geek squad for support and literally tried everything they asked us to do, which were the same things we had tried before. So nothing worked. Tried to have it sent in as it was still under warranty and was told I needed to pay to send it in. I’m not sure the reason for paying for Best Buy support if I still have to pay. Don’t recommend this product, brand, or Best Buy’s paid geek squad support.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ROOMBA VA ROOMBA

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are not computer literate but we do love it once we figured it out and so do the dogs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Tula girl for life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Very intelligent. Cleans well. Perfect for vacation home.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than I had imagined. Really picks up quite a bit of dirt and pet hair.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good for hard floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good robot if you don’t have any stuff lying around in floor. Can detect floors and this won’t fall off. No way to create virtual boundaries. Good for hard floor. Battery dies quickly on Carpet floor.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot is the best. I use the robot every day. I recomended.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    iRobot - Roomba i3+EVO (3550)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the iRobot-Roomba i3 has performed exceptionally well in cleaning both carpet and hardwood floors of dirt and dog hair. It's easy to program and the self-emptying feature is a dream to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great time saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great device. The only problem I’ve encountered is when it sweeps up some items they get stuck and cause a clog. Other than that it’s been great and I’m not worrying about crumbs, dirt and other stuff being left on the floor all night. My kids even help pick items up so the bot can clean properly.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    i3 Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work great. Only extremely loud when it is “self emptying.”

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Just OK, not worth the price.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This this could be amazing, but it hardly ever works. I’ve had a to order two now. It will just stop, can’t get to the docking station (we’ve moved three times) and constantly has an error message. I wish the mapping feature would be shut off, it’s more problems than it’s worth. Also really struggles if you have any area rugs in the house.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seams to work good. time will tell. easier then the little basket on the room a

    I would recommend this to a friend
  • Pros mentioned:
    Self emptying

    Rated 5 out of 5 stars

    Great Product for cleanjng

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product and this is my second romba. Last one still in use after 3 years.

    I would recommend this to a friend
  • Pros mentioned:
    Self emptying

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value getting a good mid range vacuum but the high end features of self emptying.

    I would recommend this to a friend
  • Pros mentioned:
    Self emptying

    Rated 5 out of 5 stars

    Love my roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roomba I3 works great. Best part it cleans itself. Best investment ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House always clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product, easy to setup and save times lol of time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    favorite roomba so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best roomba ive had so far and super easy to clean out

    I would recommend this to a friend
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