4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2174 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Roomba i3+ EVO's powerful cleaning performance and convenient self-emptying feature as major strengths. The ease of use and effective pet hair removal are also frequently praised. However, some users note that the robot can be noisy and occasionally struggles with navigation in certain areas. Concerns regarding battery life and occasional connectivity issues were also raised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,174 reviews
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Okay but

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was confused at times it had to be redirected a couples times

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied with purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and thorough. Works accurately but a little slow.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved at first. Been 30 days and already getting error issues. E15 Battery.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Black Friday purchase only

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine. So far so good. Only pro alarm I say is the charging takes awhile at a time. Nonetheless this product is fine for the price I got on Black Friday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pflugerville Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering online and in-store pickup was easy. The employees were fast and knew what they were doing. The price for the Roomba was good compared to many other retailers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba is a road warrior when it comes to animals!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parent's as an early Christmas Present. It seems to work well on their hardwood floors and holds up to the strain of three cats in the house. The docking station is a must in my opinion for the Roomba if you have animals in your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Robot Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to place unit in central area of house but once located properly it worked great doing the entire house. Only drawbacks are that unit can get stuck under furniture with low legs and does excellent job vacuuming but will repeatedly go over same areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice choice

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after 2 years still running great , my wife wont leave wideaout ~

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba i3+ EVO. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 3 out of 5 stars

    Cleaning was okay! Not good as advertised.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent a possibly used vacuum as new one. Inside and outside Packaging were damaged and dirty. The dust collection bag was advertised to hold for 60 days, but it asked me to replace in single use for 1000sq ft area. It doesn’t clean close to walls or obstacles and corners. There is only 1 map we can set, so it was vacuuming the 2nd floor randomly. I don’t suggest this vacuum for mapping and bag replacement issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. It is my second one. Does a great job of keeping my dogs hair off the floor and it works while I sleep :D

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with some pitfalls

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't deny the convenience of a robot vacuum but it gets stuck often on ledges and chair legs. The automatic dirt disposal is super loud like a jet engine.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wi-fi connectivity

    Rated 1 out of 5 stars

    Not Impressed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work on 5GHz wifi, I didn't see this on the product information page. I had to enable the legacy protocol in my router, then connect my phone to the 2.4GHz network in order to perform the setup. It isn't able to vacuum dog hair from carpet. My standard vacuum cleaner has no problem with this, but the Roomba leaves clumps everywhere. Empty it, even though it wasn't completely full, run it over the same area again and it still doesn't pick it up. Use a standard vac after and it pulled it right up. Seems to work ok on hardwood floors. The poor performance on carpet is probably due to it not having brushes on the rollers. I'll most likely be returning this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done so far is working fine no issues will recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing vacuum, Outstanding deal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a steal! With Black Friday pricing, this was by far the best deal out there of smart vacs. Having two short haired dogs, I needed a vacuum with sufficient cleaning power. This by far has out performed comparable models. Very thankful for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba i3

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cleaning buddy. Best purchase ever. I have two Golden Retrievers , lots of hair all the time. My Roomba sucks hairs like a pro. It does the job for me!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i3 Roomba

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a newly single man and boy does this perform, it doesn't ever complain and does a great job!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Self emptying
    Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    not worth with the prices

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont like that robot. sometimes passing dirt. robot have some crazy dids like heading to wall and standing some time. robot front already with scratch already in less then 2 months. so disapponted note ! only good think is that the self emptying feature

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my for Mother’s Day and she loves it and is excited to run it still a month later. It picks up very well and leaves a nice print on the carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I turn it on at night so I don’t have to hear it.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba i3+ EVO. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    Like but gets stuck

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the floors really clean and navigates pretty well. Wish it was skinnier so it could go underneath the couches. Gets stuck, but easy enough to fix.

    I would recommend this to a friend
Sponsored