Customer Ratings & Reviews

This thing’s been a total pain in the butt has struggle to connect to the app struggle to connect to the Wi-Fi constantly get stuck not great sensing capabilities. It’s trapped between our sliding glass door nonstop misses a lot of trash ended up vacuuming anyway now it just sits collecting dust.

So nice to have when you just turn on a vacuum while you are at work.

The product came in great condition and got it on a great deal. Roomba i3+ 3550 is an update version of the i3 but with no camera smart integration that's why the lower price for $400. Wife approve it as a helper for our 2500 sqft home.

This is a well designed product. The companion app is super helpful. It provides a visual guide to walk you through maintenence things as they come up.

Just set and forget. I like the auto empty feature, we only have to emtpy the tower bag every other week.

It usually works well. However, it occasionally get stuck. In addition, the sound is really loud when self emptying.

I purchased the iRobot-Roomba i3 for my daughter for Christmas. She loves it. It keeps her floors clean. With 2 dogs running around it keeps the floor clean of dog hair. It is a little loud when it empties in the dirt disposal.

I went into this with tempered expectations and this unit blew me away with how clean it makes the carpet upstairs look! Originally had it on the 1st floor but the doggo did not like being bumped into when he took his naps!

Great product and price as total tech member. Saves a lot of time for my nephew and it was a perfect gift from my side for her new house.

The wife wanted one, I had to get a good one, but this thing is kinda weird. It’s circles like 2 or 3 chairs for like 30 mins then docks. Trying to figure out how to get a good home map for this thing to use and get used to.

The vacuum is great with only one challenge that does not comes with sensors to prevent it to go.to certain areas. Does not work thick rugs.

Product does what it is supposed to. Big problem is there are no instructions on how to set it up.

The first issue is that this vacuum is LOUD, you can forget about watching the, listening to music or simply conversing with another person in the same room that is being cleaned. But worse, this vacuum cannot transition from a hardwood floor surface to an area rug, at all. We tried it out for a full week, it never was able to climb onto the area rug, which had never happened with our eufy robo vacuum. And finally, customer support from iRobot was horrible. An email to their customer support was acknowledged as “received” but never answered. When I called their tech support, the customer service tech was uniformed, placed me on hold for nearly 15 minutes, then returned to the call and offered no explanation or remedy. At that point, I thanked her for her time and started the process to return the product.

I was told by the sales representative that this I Robot had mapping capabilities but it doesn't other than that we are pleased with this Robot.

Very easy set up this device goes everywhere in my house and when it runs low on battery it goes back to the docking station cleans itself repowers itself and keeps cleaning what a great product

Love our Roomba. It is very good at vacuuming our home which has wood floors and carpet. I am impressed with the amount of pet hair it picks up even though we just vacuumed with another vacuum cleaner. Definitely worth it!

Works really well, however we have had some wheel error issues. iRobot is replacing the wheels. Customer service was very helpful.

This thing vacuums edges, corners, door ways and our entire downstairs better than my teenager. You do have to empty it frequently but still overall very effective. A little expensive... would be my only complaint

The "unstickable" got stuck. Weaving in and out of our dining room set my roomba wedged itself and burned out

great bot, sucks well, batteries last long enough to do large main level of my home (1200 square feet).