Customer Ratings & Reviews

Been using this for about 45 days now. Very happy with the cleaning ability of this. I'm noticing less dog hair now...which is why we bought it. I've had and continue to have issues connecting the iRobot App to the unit itself, which is frustrating. iRobot customer services leaves a lot to be desired. Considering this Roomba does not have detailed maps like the more expense one, using the App is not really necessary.

Exellent price for an excellent product. Great service from the staff at Best Buy! Ordering and curbside pick up were very easy and timelyk. Bought the item as a Christmas gift so it has not been used yet.

This thing’s been a total pain in the butt has struggle to connect to the app struggle to connect to the Wi-Fi constantly get stuck not great sensing capabilities. It’s trapped between our sliding glass door nonstop misses a lot of trash ended up vacuuming anyway now it just sits collecting dust.

The product works as stated. Customer service for product at I Roomba is horrible. My item needed repair. Took the company two months to send a box. Never got a call backe even though the customer support number states to leave a voicemail.

This is a great tool. The only thing that sucks (no pun intended) is when it empties it clogs the design gets narrower and you have to unclog and the way it’s designed is difficult to unstick.

I use to say these were for lazy people but finally pulled the trigger after being sick of vacuuming 1-2 times a day because of our shed happy dogs. This thing is amazing and i wonder why i didnt get one sooner. Even though this model doesnt have the better camera to avoid objects, it works suprisingly well. Its expensive but totally worth it in my opinion.

Works as advertised, but occasionally buggy and needed to be reset.

Well after 2yrs of using iRobot, here is my review. its looses suction of debris/dust, sometimes 1/10 it looses communication with base. i dont get much support from customer service because of warranty. Works great for first 2yrs. i had similar issue with mop, got replacement because it was under 2yrs warranty

This is the second one we purchased, and it is so worth it. After it mapped the rooms we set up a schedule and it did the rest. Perfect for cleaning up what our dogs track in.

Great vaccine but would love to have been able to upgrade to the i7 to get memory of specific rooms. The base is great.

I love it. So easy to set up and use. Emptying the bag is easy as well and it sucks good and hard just how I like it.

Me encanta cobre mi casa q es de cuatro cuarto pasillo sala y dos baños lo recomiendo

Have several long hair dogs in the house and this thing works great. Do have to clean the brushes frequently but it helps keep the hair up.

It's nice and quiet. It scurried around the house yesterday without complication. It made it into the bathroom and was trapped, but that happens to Grandpa sometimes too.

Decent. Product gets stuck quite often. Doesn’t always make it exactly on the charger

Haven’t used it yet, hoping it up soon! I’m sure it will work great.

The worst! I had a Neato that ran like a champ. This will not dock. We have done every single step and he will not work. Also forgets to where he needs to clean. Its only 2 months old and i have all harwood floors.

Awesome product that I should have bought years ago. It needed some time to get used to the area but works great. It's not a do everything item, but helps keep area clean in between true clean ups.

I am pretty sure it has A.D.D. the way it sweeps one room the goes somewhere else then back to where it was

My mother in love threw away her vacuum after receiving this gift!