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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2174 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Roomba i3+ EVO's powerful cleaning performance and convenient self-emptying feature as major strengths. The ease of use and effective pet hair removal are also frequently praised. However, some users note that the robot can be noisy and occasionally struggles with navigation in certain areas. Concerns regarding battery life and occasional connectivity issues were also raised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,174 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Disappointed.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing battery life. Runs 40 minutes tops before needing a recharge.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    As advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with its ability to do the job expected, wish it were better with hair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice cleaner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the setup was a little wierd. Once got goin was easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would recommend to get a different model

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when it works. The app and roomba have frequent connection issues that I don’t have with the mop. Stops in middle off job often and has to be brought back to charging station.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good. The suction of the vacuum is loud. It often needs help. But overall does a great job vacuuming.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Almost there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, I wish there was no go zones. I had to replace my first unit due to error 26 within 2 days of operation. After replacing, all is fine now. If you have thick rugs avoid this one. If you have pets, run it frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, maintenance is key. I try no clean it every once in a while.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Not very good. Has a long way to go before

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing’s been a total pain in the butt has struggle to connect to the app struggle to connect to the Wi-Fi constantly get stuck not great sensing capabilities. It’s trapped between our sliding glass door nonstop misses a lot of trash ended up vacuuming anyway now it just sits collecting dust.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba I3+ Evo. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Developed a small dent right after purchase…Best Buy stood by their guarantee and replaced it immediately. Since then it has run great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this!!! Automatically turns on everyday and cleans for you! Bag and filter lasted us 4 months before having to replace it. Not bad!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Beyond Frustrated!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this in hopes of eliminating a person having to vacuum, but this vacuum does not navigate our house very well. It can't even run a straight line from one room to the other & it constantly vacuums the same area. Thinking of returning it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value would recommend to anyone looking for quiet vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have!! you just have to do a little maintenance every now and then. As long as this thing can last five years or more it's well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life saver. This works great, the app is easy to use, it’s fast and very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little robot

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little powerful robot. Very decent at picking up pet hair from carpet and wood floors. The automatic dust bin emptying is a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a last minute replacement for my daughter. She is very happy with this Roomba.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot i3

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been almost 2 year since I purchased iRobot i3, i really like the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our Roomba!!! Easy to set up and put to work. Plus, it is kind of fun to watch it do its thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuuming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum does it’s job. However floor needs to be free of toys and the like that can stop vacuum operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Irobot the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best i love it really amazing and in section work is the best

    I would recommend this to a friend
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