4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2174 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers frequently mention the Roomba i3+ EVO's powerful cleaning performance and convenient self-emptying feature as major strengths. The ease of use and effective pet hair removal are also frequently praised. However, some users note that the robot can be noisy and occasionally struggles with navigation in certain areas. Concerns regarding battery life and occasional connectivity issues were also raised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,174 reviews
  • Rated 3 out of 5 stars

    Server goes down and so does this robot

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So their server is on Amazon whatever, one day it crashed and the device was a paperweight. WHY IS THIS ROBOT SERVER BASED? How long will it have support? It vacuums okay but one day it will never work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been working good for the most part. There have been couple hiccups in the beginning, like getting stuck and couldn’t find its home. I think it’s probably the WiFi but once we moved the home to a more open location, it seemed to be working better. Just try not to watch it while it works, it seems like it takes forever if you do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job its amazing how much lint this thing picks up fou d this on sale

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    waste of $$

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I should have done more research. This model just starts and goes. You can't direct it to any specific room. Frequently it just does the same small area even if you pick it up and move it somewhere else (as irobot customer service suggests), it finds it's way back to the same original area. You can't just put it on and let it go. To be able to direct it to specific areas, you need to buy the higher priced models. For the amount of work needed I could just have well vacuumed myself.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    iRobot

    |
    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love it ! Being a busy mom one less thing to alway good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great. It goes over all our rugs and does a good job with pet hair. A German shepherd and long hair cat and this helps a ton.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay but it don't always work and pickup the trash properly. It's not that great in the corners. I would suggest trying a different brand for the money spent. The app has frozen a few times as well were it doesn't work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, works well for our wooden floors and shedding dog, to keep things fairly well clean, nice to have the auto canister removal system.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    A confused "Smart" vaccuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to reset my Roomba at least 3 times already. It never smart maps all of the rooms correctly, and you can't just place it in the new room you want it to learn - you have to start the mapping process all over, which takes over an hour in my house. I liked it a lot at first, but it seems over the last month the machine has gotten dumber. It routinely gets stuck and can't finish a job. It also gets lost and can't find its home base, even though it's connected to Wifi. Such a pain for a piece of technology that's supposed to be convenient and easy. I wish I hadn't purchased this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Robot.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Self emptying feature is slightly finicky but cleans pet hair from hardwood floors like a charm.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba always at your service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as per command.Start and forget .It has your space taken care of.Great feeling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Does get plugged up sometimes very easily. But other than that it’s saved a lot of time and work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt go over carpet as well as I anticipated but overall very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i3+ IRobot vac

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Doesn't always want to empty into dirt despisal. Takes a few runs to set up pattern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The small appliance you never knew you needed. I am so surprised by how much I like this product. It's quite effective as well. Long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this I3+ and so far I am happy with it. I dont need a mapping feature just close doors and secure loose cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Say Hello Bob

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum for the price it can't be beat just wished it had room control but for $399.00 price match I love it I named minr Bob and Bob says hi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot for low price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased and have been using for several weeks, havent cleaned trash bag yet. I reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for a Christmas present for my daughter. She is very happy with this room a,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in cleaning up dog hair!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effortless set and cleans great! The rollers work great and hardly clog despite our constant battle with our dogs leaving fur about the house.

    I would recommend this to a friend
Sponsored