Customer Ratings & Reviews

Makes floor cleaning so easy and it's convenient to use

It has been broken more it has worked worked, totally regret this purchase

Not as efficient for pet hair. Leaves pet hair behind.

I haven’t used this much. Need to see how this will clean the carpet floor

Broke in the first 2 weeks by motor burning up Waiting on replacement.

The dumbing station does not work good. Vacuum works.

The robot never mapped the house properly after several attempts to reset and trouble shoot form videos, don’t expect customer support. It needs to be cleaned weekly if you have pet hair so it can run properly. We had to replace large side brush and the rotating brushes twice in the first month. Too fragile for the price. If I knew it would have no customer support I would have bought a lower priced robot. We used them for about 5 months and they are ready to be thrown in the trash.

Purchase this Roomba 7 months ago and now it’s stopped working. It did an okay job on hard floors but not area rug while it worked but overall for the price not a good product at all. Very disappointed.

We love it! Would definitely suggest purchasing it

Does not pick up pet fur. We have 2 aussies and it just leaves clumps of hair on the carpets everywhere. It's nice for hard floors but not really worth the price at all. I use my upright every day and just wanted something to keep some of the fur and things down but I just get my upright.

Terrible, can't even go back to base. I tried multiple times but each time the robot just does circles while going back to base. Also can't sense cables or anything else, just gets pushed around or sucked up.

It’s good for the floor not having hair fallen , my experience was good with iRobot 675 which worked well even with hairs. But this one …. every time it runs it gets stuck whenever it gets hairs in main brush and throwing error to clean the main brush.

Takes 3 runs (recharging twice) to clean a 1750 sq ft house.

Concept is great but every time I run it and it’s only been like 6 times. Gets stuck or the sweeper error. Has not made a full vacuum since Christmas. More than likely it will be going back.

not as good as I thought it should be for $600.00.

I did not realize that this model did not have smart map technology built in. My house has a large open floor plan and I prefer to be able to vacuum. Certain rooms. Would prefer to return tus model and upgrade.

Never did the entire area. Got stuck on the base. Very loud. The Customer Service never returned call nor emails

Not really impressed with this guy either… connectivity issues are constant and now it’s saying it needs maintenance. I don’t like that I have to babysit it when it’s vacuuming…

Unit worked good for about a year then syaryed throwing "Error 13" and "Error 15" it would not return to the charging dock and would stop just a few feet infront of it. It was sent back myltuple times for repair but they were never able to fix the issue. Make sure you buy the protection plan if you decide to purchase this u it.

The vacum doesnt clean very well mmmmmmmmmmmmmmmmm