The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 65 reviews
Rated 5 out of 5 stars
Great installation services!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can't say enough positive things about Best Buy's home installation services. Fantastic customer service and timely arrival times even with a long "window" for arrival when scheduled. Thank you!
I would recommend this to a friend
Rated 5 out of 5 stars
hood works well
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My hood is up and looks great it is quiet and works well. I am waiting on the top part to cover the duct work I didnt know I needed to order it seperate.
I would recommend this to a friend
Rated 5 out of 5 stars
Hood installation
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tom’s Toolbox did my hood installation and were very thorough, informative, and professional. Very pleased with them and their work.
I would recommend this to a friend
Rated 5 out of 5 stars
Knowledgeable & Helpful Tech
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got the wrong vent hood for my lichen layout. Tech showed measurement and gave advice on options to modify or get the proper model. Couldn’t expect more helpful tech advice.
I would recommend this to a friend
Rated 5 out of 5 stars
installers
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the installers were excellent. They were helpful , informed and eager to please. I would recommend these people to anyone.
I would recommend this to a friend
Rated 5 out of 5 stars
Very nice
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looks great in the kitchen compliments all the other Kitchen Aid appliances
Installed professionally by Best Buy. Great job
I would recommend this to a friend
Rated 5 out of 5 stars
Powerful hood
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This hood is super powerful and looks great. I doubt that I will ever need to use it on the highest setting. Great deal with the Thermador fridge & range purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
Thumbs up
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Quality work by a great pair of guys. A relief to have someone who knows what their doing handle our install.
I would recommend this to a friend
Rated 1 out of 5 stars
HELP!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
How can we REVIEW your service when we haven't had our hood installed!! Very disappointed with your service department. Our service call of 12/26 wasn't on schedule! We were scheduled today to complete installation and after being on hold for an hour, no service TODAY! Although, representative confirmed we're on today's scheduled, no service person available to MAKE call. Now waiting for a call from scheduling department to make ANOTHER appointment! Please call 909/798-4533 to schedule another appointment
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great install crew
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The install crew - Josh an Zach were terrific - I would certainly use their services again.
I would recommend this to a friend
Rated 5 out of 5 stars
Great to Complete Your Chefs Collection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is so Cool Having it Bluetooth to connect with the Cooktop Chefs Collection To com on when the bottom is being used.
I would recommend this to a friend
Rated 5 out of 5 stars
Na
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's better to do installation with professional rather than do it yourself.
I would recommend this to a friend
Rated 5 out of 5 stars
King World's Review
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installers did a fantastic job installing the hood. They were very polite. Thanks.
I would recommend this to a friend
Rated 5 out of 5 stars
Install Experience
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After a couple of tries we ended up having a good Install experience
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Installation Nightmare
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a big problem. It may have been very unique situation. Parts were missing when the first installation person came so he could not install. He was upset due the fact he had a long commute to my house. I called Best Buy and told them parts were missing but they refused to listen and sent someone to install the hood and that was not there area of work. So a third try from the installer and the parts were missing. BIG communication problem.
I would recommend this to a friend
Brand response from GeekSquadSupport
Posted .
Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Installed
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
he guys work so good for installation. They are good.
I would recommend this to a friend
Rated 5 out of 5 stars
Tv mount
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Everything went great. I receive the product and installed it easily
I would recommend this to a friend
Rated 1 out of 5 stars
Did not show up
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
After three phone calls and over one and half hours on hold my problem never got resolved
Worst service ever my first ringer hood came broken the second got lost by ups the third I had to pick up then I had to be up at 7 am for installed and at 1 pm no show but after 35 minutes on hold I was promised he would show by 3:15 then 4:15 then by 5:45 told he was not coming then they rescheduled for two weeks out really 5 weeks and still not installed
No, I would not recommend this to a friend
Brand response from GeekSquadSupport
Posted .
Thanks for uploading your review. It's always frustrating to feel neglected and like your time was wasted. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
excellent product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very effecient at removing smoke and heat from the cooking area. Very quiet
I would recommend this to a friend
Rated 5 out of 5 stars
Wall mount hood installation.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service. The installer is an expert, quicker and clean.