Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.2 out of 5 stars with 11 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

55%
would recommend
to a friend

Customers are saying

Customers frequently mention the robot vacuum's performance on different floor types. They find it effective on bare and hardwood floors, particularly when the floor is level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Pros mentioned:
    Floor type

    Rated 1 out of 5 stars

    itouchless Intelligent vac Av0027

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought online and received about 7 weeks ago. Used only on hardwood floors and no carpet. 2 weeks ago it no longer held a charge either due to the battery or computer parts. I didn't purchase the extra warranty and Best Buy can't help me. The itouch company won't respond. It was used once a week for 7 weeks. It is suppose to mimic an iRobot vac. Does not do carpeting, gets stuck on floor registers and furniture.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little vacuum for the price, dust bin a bit too small and tricky to reinstall after emptying, but it gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Floor type

    Rated 4 out of 5 stars

    Tends to get stuck under furniture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad deal but can not replace regular vacuum. Does a good job on bare floors but would not recommend if you have an animal that sheds a lot. Is great to turn on and walk away

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Inadequate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will only work on even surfaces with nothing in the way to get hung on such as rugs,cords,cabinet corners. Works good on cleared areas.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    picks up good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mother's wood floors. It seems to work good for her. I wish it had more power for it will be fine for my mothers needs.

    I would recommend this to a friend
  • Pros mentioned:
    Floor type

    Rated 4 out of 5 stars

    Floor vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The floor vacuum is pretty good if you have a level floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Roombas for nine years; eventually each of them wore out and I replaced it. This time around, the model I wanted was $700! So I shopped around and found iTouchless for 80% less! I ordered on Saturday, received it the following Wednesday, charged it overnight, and have used it about every other day since. After a week, I pulled four dysfunctional iRobots out of my closet and discarded them. The iTouchless runs for a full hour each time, and does a good job of cleaning. But you can't just turn it on and leave; there are several obstacles where it will just spin its wheels, presumably until the battery is discharged. Worst problem is where bare floor meets (very short-pile) carpet. But with practice, I got to where I could hear it when it has a problem. Just nudge it, and all is well. Previous reviews have warned against using it on thick carpet; since I have none, I don't know. Otherwise, I am completely satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great deal but under expectation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this robotic vacuum for 170$ with 4 years guarentee. Basically you have to watch it the entire time because it stops when it hits on heavy subjects : chairs, table walls ... You have to kick it out. Manual charger. It comes with a remote. Great deal but not really an automatic vacuum.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a roomba

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have spent the extra dollars and bought a roomba. I am retiring it. Runs for 4 mins and stops. Can't reach customer service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great robotic sweeper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter and she loves it! They have a dog and it cleans up all the hair.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this machine. It's made of cheap material, and doesn't do the work of a robot vacuum cleaner.

    No, I would not recommend this to a friend
Sponsored