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Customer reviews

Rating 3.8 out of 5 stars with 82 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers frequently mention the compact size as a significant advantage. However, many users experienced issues with the USB-C ports and compatibility with certain devices, particularly Apple M1 chips and Windows machines. Problems with the display port functionality were also reported. Overall, the product's functionality appears inconsistent across different operating systems and devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 82 reviews
  • Cons mentioned:
    Usb-c

    Rated 2 out of 5 stars

    Just get the regular one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't spend your $$ on this one. It does NOT work with the MacBook pro as it states it will. You cannot have both of the USBC's plugged in at the same time as their design will not allow it. They are spaced too far apart. And you lose ports. Just buy the regular one and save $50.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The Docking Station works with Mac computers supporting Intel's, M1 Pro and M1 Max. Please contact our Customer Service Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Cons mentioned:
    Display port, Usb-c

    Rated 1 out of 5 stars

    Faulty NVMe and USB

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Solid design and build quality. Confirmed working with dual 4K monitors @60Hz. Cons: Tried 2 NVMe drives, one brand new one and one preformatted, neither showed up in Disk Utility. None of the USB ports worked. The microSD port worked exactly once and stopped recognizing cards on repeat attempts. I have a $25 dock that works more reliably.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      I sincerely apologize for the inconvenience you experienced. We would really appreciate the opportunity to diagnose, troubleshoot and offer solutions to the problem. Our contact information is available on the website and packaging in order to speak with a rep. Cordially, j5. j5create

  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Did not work with my macbook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work with my mac. Tried installing software and everything still didn’t work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Display port

    Rated 5 out of 5 stars

    Good but not 7 gb speeds with Samsung nvmes

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most interesting products I’ve seen however the NVme gen 4 not gen 3 So don’t expect 7 gb per second speeds Also mine had display port defect, so returned Get hyperdrive with double hdmi.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Faulty docking station or bad product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues when I connected 2 monitors. I was trying to push 120hz at least on each. I lowered the definition and hz’s but the docking station wouldn’t be able to give me the image on both. I would need to disconnect, connect, change settings on my pc every time I connected or turn my pc on.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Rated 5 out of 5 stars

    Does everything I need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice build quality, appears to be all aluminum, attached cables feel durable. Using with a 2019 16” Macbook Pro. HDMI display output works perfectly (using a 1440p monitor @120hz). The ethernet, 100W PD, and USB ports work as intended with full bandwidth. Have not tested the NVMe drive yet but their website states its given 10gbps of bandwidth so I would expect slightly under 1GB/sec speeds max. Overall extremely pleased with the quality and features.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Increase your productivity with the M.2 NVMe USB-C Gen 2 Docking Station, transforming your Thunderbolt 3 or USB-C compatible laptop into a dual 4K workstation with up to 10 Gbps. j5create

  • Rated 5 out of 5 stars

    Not just for Macs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work very well with my new ASUS Vivobook S laptop (Win 11). 4K HDMI and power pass-through are up and running, NVMe slot will be put to the test when my new SSD arrives and can be installed. Includes convenient rubber feet to install on "bottom" of docking station for laptops (like mine) that have the USB-C port(s) on the right side -- you just install the new rubber feet and turn it over! Not just for Macs! Smart engineering. Recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit looks great. Works well. I was under the impression it would supply enough power to run a few of my peripherals, but it will not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely buy!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product especially with generation 4 m2 solid state drive. Good value for a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tried several until I found this gem...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new Macbook Air and wanted a solution to connect my 2nd screen + other peripherals. I tried several other options until I landed on this gem. It's been working GREAT. Only tip is that I had to reverse the two connections so that my stuff would work properly. Thinking about getting the internal memory for it as well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Increase your productivity with the M.2 NVMe USB-C Gen 2 Docking Station, transforming your Thunderbolt 3 or USB-C compatible laptop into a dual 4K workstation with up to 10 Gbps. Thank you for your review. j5create

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to use and very efficient and effective, extremely practical and useful

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Increase your productivity with the M.2 NVMe USB-C Gen 2 Docking Station, transforming your Thunderbolt 3 or USB-C compatible laptop into a dual 4K workstation with up to 10 Gbps. j5create

  • Rated 4 out of 5 stars

    Nice but not Cheep

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the cheapest option but does what it is supposed to. The m2 storage is not the fastest but is a nice add

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have dual screen hookups. Everything works great and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. But a lot bulky. Maybe use other items because of the big size.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little dock for my son’s dorm command center.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got most of what I was looking for but layout was not great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well to connect my tow free standing monitors to my laptop. It will display the mirror image of the laptop screen on one monitor, and a completely different view on the other monitor. I’ve used it for 5 months every day for work with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall rating* Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product, $50 bucks off what amazon has it listed for. but alas I couldn't use it due to not having alt display mode on my laptop. this comes with the ability to install an SSD. I bought a 1TB chip and couldn't use it, so I put it in my ps5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not mind blowing but solid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe not perfect ergonomically but functions as you’d expect.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The flexible design gives you the ability to connect to a variety of compatible devices j5create

  • Rated 4 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me, had to return////////////////

    No, I would not recommend this to a friend
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