Customer Ratings & Reviews
- Model:
- JUD380
- SKU:
- 5901250
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the USB 3.0 Mini Dock's ease of use, USB connectivity, overall performance, and compact size. Compatibility and the variety of ports are also appreciated, especially considering the affordable price and monitor support. However, some customers have noted that the device tends to heat up during use. Despite this, the mini dock's connectivity is generally seen as a positive attribute.
This summary was generated by AI based on customer reviews.
Returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It comes with Software download. I have government computer where software download is not allowed. Returned it. I believed it would be good.
I would recommend this to a friendBrand response from J5create Team
Posted .With its space-saving, travel-friendly design, you can quickly set up a workstation while on the go!
Another great purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to run multiple screens for a live streaming service and this has so far fit the need. You have to make sure that you download the software for the J5 to properly function but it is worth the money when you do.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and a 5-star rating. I'm happy to hear the Mini Dock was a great fit for you. Have a great day!
Small docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The jury is still out on this product. I purchased this product so I could utilize dual monitors since I am currently working from home. After I plugged into my laptop I was instructed to install drivers, which I could not do on my work computer due to the firewall. So, I am unable to use the product for its intended purpose until I figure out how to get around the firewall.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello and thanks for letting us know you are having issues with the installation process, we would value the opportunity to troubleshoot this and find you a working solution. If possible, our support information can be found on the casing of the device and a specialist will be happy to help.
Respectfully,
j5create
If you need many ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, helped me have several screen for my laptop. So happy I bought it.
I would recommend this to a friendGreat if you have an older monitor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't want to purchase a new monitor, and my new laptop couldn't accommodate a VGA cable. This worked well, outside of trying to use a wired mouse.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great to hear! With everything going on in the world, being able to connect quickly and easily is vital and I'm happy that this has made things just a little easier for you.
Thanks,
j5create
- Pros mentioned:Usb
There’s better elsewhere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to download a software for the hdmi to work plus it requires a large memory
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The HDMI and VGA requires drivers for dual displays. Thank you for your review.
Decent Mini-Dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very good quality product and Tech Support was very responsive to my questions. However, I ended up returning it because it didn't work well through a USB-USB-C adapter. I needed a native USB-C Video adapter. IF you have standard USB, this should work fine.
I would recommend this to a friendBrand response from J5create Team
Posted .For computers with only USB Type-A looking to add VGA, HDMI, Ethernet and 2 USB ports look no further; with the JUD380, you can have it all in one; simply download, install the driver and done.
Sincerely,
j5create
worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.work from home they required more storage and this did the trick instead of buying new computer
I would recommend this to a friendAlmost perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the device to be able to use dual monitors for my laptop. Works great. The only thing I would add is the ability to tighten the serial cable to the device.
I would recommend this to a friendBrand response from J5create Team
Posted .HappyCamper, Due to the design and size of the JUD380, adding screw holes for the VGA port may have caused design flaws and therefore they were omitted. We apologize for the inconvenience this may have caused with looser connections. We do have other models available with screw holes on VGA and if interested, a representative will be more than happy to provide further information for you on them. We greatly value your input.
Sincerely,
j5create
Good alternative to USBC hubs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works well for machines that don't have usb-c, however there is a typing delay at times with a wireless keyboard/dongle.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
A docking station is a good addition to any laptop. There are several factors that could be causing the delay if you would like troubleshooting assistance our contact information is below:
https://en.j5create.com/pages/contact-us
Have a good day,
j5create
Nice Mini Dock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a mini doc to add a 3rd monitor to my workstation. This dock was perfect. It was easy to plug n play and so far there haven't been any issues.
I would recommend this to a friendgreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this for my work tablet. I am able to connect my monitor, mouse, keyboard and internet all with one item. Only issue is the UBS connections are a little loose.
I would recommend this to a friendBrand response from J5create Team
Posted .Theresa, If you are experiencing loose USB connections, this could be due to different reasons. In order to narrow down the root of the issue, please reach out to support and a rep will gladly lend a helping hand to resolve the discrepancy at once.
Appreciatively,
j5create
USB plug in.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good but plug in not replaceable so when it goes bad you well need to replace the whole thing.
No, I would not recommend this to a friend- Cons mentioned:Heat
Defective Product - Runs Hot!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought product 11/5/2022. Product kept running hot and finally failed on 10/15/2023. Did not last one year. It's a defective product if it overheats and fails before its product lifecycle. Customers should be able to receive box from Best Buy for defective product and ship it back for refund. Don't want a replacement - not reliable product. It should last longer. Do not recommend buying it because it overheats. This is not normal. The design should dissipate the heat, not heat up the unit. Only cools off, when its unplugged.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on our website under the "Support" tab. Thank you.
Laptop Dock on a Budget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised - conveniently requires no power. If you can live with 2 USB, 1 network jack and 1 HDMI this dock is for you. Drivers installed automatically on Windows 10.
I would recommend this to a friendBrand response from J5create Team
Posted .With its space-saving, travel-friendly design, you can quickly set up a workstation while on the go!
Great Mini docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall pretty good. I needed to installed the software in my laptop which was an issue since the company I work for does not allow us to install anything.
I would recommend this to a friendBrand response from J5create Team
Posted .DannyL, Work provided computers can require administrative rights to install anything and I'm sorry to hear you experienced delays there. In regards to the JUD380 adding everything you needed to get your work done - we're excited to hear it.
Gratefully,
j5create
excellent buy to expand functions on my tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i went into the store thinking about buying a computer that could replace an older tower, sales discussed my needs and suggested that i could use my Surface to do the same functions. great support that was a good solution for my problem at a minimum of cost!
I would recommend this to a friendBrand response from J5create Team
Posted .Keeping costs at a minimum can be tough, but we're glad to hear the JUD380 was exactly what you needed.
Cordially,
j5create
USB port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to purchase this for a new remote job and it allowed me to connect multiple monitors at an affordable price.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for leaving a review and I'm happy the Dock was a great device for multiple monitors. Cheers.
Customer service not product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the review is not for the product, but for the service I received while trying to purchase said product. The associate stated it would work for my laptop when it in fact did not. It was not only a waste of my time once but will Joe be a waste of my time a second time by having to bring it back
No, I would not recommend this to a friend- Pros mentioned:Overall performance
would buy again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked as expected plug and use item. would buy again
I would recommend this to a friend