Customer Ratings & Reviews
- Model:
- JUD380
- SKU:
- 5901250
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the USB 3.0 Mini Dock's ease of use, USB connectivity, overall performance, and compact size. Compatibility and the variety of ports are also appreciated, especially considering the affordable price and monitor support. However, some customers have noted that the device tends to heat up during use. Despite this, the mini dock's connectivity is generally seen as a positive attribute.
This summary was generated by AI based on customer reviews.
Had to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not have the ability to use dual monitors properly. Cannot use multiple cords of same size at same time.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We're sorry to hear the JUD380 did not meet your expectations. In situations like these, we recommend contacting support on the casing to speak to a representative and they will be happy to troubleshoot, or offer a working solution if necessary. Thank you for your input.
Respectfully,
j5create
Should have bought this sooner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only regret is that we didn't buy it sooner. Makes everything much more simple and organized. No mess of wires coming from different equipment and my multiple screens are perfect now.
I would recommend this to a friendBrand response from J5create Team
Posted .Hey there, I greatly appreciate positive input on our products. Supplying monitor connectivity, Ethernet and USB ports for gadgets in one make the perfect space-efficient add-on.
Regards,
j5create
It worked, just not very well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving it three stars at the dock operated correctly. I bought it to extend a display from my laptop, and to use wireless keyboard and mouse. All worked when hooked up. Only problem is that when the USB relays were plugged into the dock vs. directly into the laptop, there was serious lag and the connection sometimes felt dropped for 2 to 3 seconds.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Matt, I'm sorry to hear about the experience you had with the JUD380 and your peripherals. When it comes to wireless mice and keyboards being connected to a USB 3.0 port, you may experience lag, jumping of the cursor which is due to radio waves produced by the USB 3.0 port and dongle clashing. For this, we recommend a wired, or Bluetooth instead. If you wish to obtain more information on this issue, please reach out to our support team printed on the casing and a rep will be more than happy to answer questions or concerns you may have.
Respectfully,
j5create
- Pros mentioned:Usb
Less useful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much useful compare to price as it few port 1 hdmi 1 vga
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We apologize the JUD380 does not provide enough ports to meet your needs, we would highly value the opportunity to discuss other devices we have in stock and see if we can better accommodate you. A representative can be reached by contacting support on the packaging and they will be happy to help.
Respectfully,
j5create
Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Allows me to attach multiple monitores to my laptop
I would recommend this to a friendN - MDS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Smaller package would make it great.
I would recommend this to a friendExtra ports
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what you need when you don’t have enough HDMI ports on your computer.
I would recommend this to a friendBrand response from J5create Team
Posted .Padre, thanks for your review. Take care!
like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works like it should not problems yet like to smallness of it
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review! Have a great day!
It's a good monitor connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The connection works well, but you need to install the software first before use.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Bestcustomer, the JUD380 is one of the most seeked out devices due to it's VGA and HDMI monitor capabilities. We greatly appreciate your input as we strive to better our devices each day. ** Feel free to contact the Technical Support team on the packaging for device warranty registration, further assistance or if you have any other questions and someone will be glad to assist you.
Thanks again!
Old school might provide an added layer of safety.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still prefer the real 'wire'. I am glad BESTBUY stocks this for those of us that do.
I would recommend this to a friendDicking Station for Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This USB 3.0 Mini Docking Station was just what I need to work with my laptop that had only two USB port and no IEEE connection.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. Have a great day!
2 monitors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked exactly the way it should. Needed it to run 2 monitors on a lap top
I would recommend this to a friendBe careful with Older machines
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to exchange because had older MAC ....needed an older Thunderbolt to HDMI converter
I would recommend this to a friendBrand response from J5create Team
Posted .Hi John!
I'm so sorry about that! If you'd like to contact my customer service team, we'd like to hear more about this. Our information can be found on the back of all of our product boxes and on our website.
Thanks,
j5create
Works fine with windows
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work with MacBooks. If you intend to use with windows then it is fine.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
This docking station connects to your computer with an older USB type A plug. Current MacBooks are not being manufactured with USB type A ports. If you would like a similar mini docking station that will plug into your newer MacBook, I would recommend the one below.
https://www.bestbuy.com/site/j5create-j5create-usb-type-c-dual-hdmi-mini-docking-station/6201440.p?skuId=6201440
We appreciate your feedback and hope that you have a great day.
Thank you,
J5create
I bought on a trial basis
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed another device so i returned this on in the box. One good thing about Best Buy they understand if is does not work for you it can be returned if not used
I would recommend this to a friendBrand response from J5create Team
Posted .Trying out products to determine whether or not it meets your needs is very important and we understand; for determining whether or not a device meets your needs and requirements, we highly recommend contacting the support team on the packaging and a representative will be more than happy to find you something that will meet your needs.
Respectfully,
j5create
Good hub.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing works as advertised. It's a good hub for those who need the extension. Just make sure you have USB 3.0, otherwise, you won't get the full functionality available.
I would recommend this to a friendBrand response from J5create Team
Posted .Compatible with USB 2.0 and 3.0 for flexible connectivity and functionality; the JUD380's unique design supplies all needed to get the job done.
Gratefully,
j5create
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station works fine, very efficient. I would recomend getting the same height monitors if you get this.
I would recommend this to a friendBrand response from J5create Team
Posted .Working as advertised and efficient are two characteristics we work hard towards and we appreciate you writing a review.
Sincerely,
j5create
No gimmicks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No gimmicks! This works as intended. Worked for my Windows laptop and Mac Book Pro. Great value for money! Highly recommended.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback. Enjoy and have a great day, GeorgeP.
Great for the home office!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station but I did have to call IT because my computer would not upload the drivers. Once we resolved that...all good!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and 5-star rating. Cheers!
- Pros mentioned:Ease of use
Okay but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to use and install but its not amazing
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
It’s great to hear that the mini dock was easy to use and install. We appreciate that you chose a J5Create device. The great thing about this device is that it can add 2 additional displays, an Ethernet port, and 2 USB-A ports.
Thank you,
-J5Create