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Customer Ratings & Reviews

Model:
JUD380
SKU:
5901250
Your price for this item is $47.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.3 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the USB 3.0 Mini Dock's ease of use, USB connectivity, overall performance, and compact size. Compatibility and the variety of ports are also appreciated, especially considering the affordable price and monitor support. However, some customers have noted that the device tends to heat up during use. Despite this, the mini dock's connectivity is generally seen as a positive attribute.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,549 reviews
  • Rated 1 out of 5 stars

    Bad time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is horrible at store and so called corporate pay for service always find a way to charge you for something add insult to injury you want me to pay you upfront for service you have yet to perform no wonder the chain isn’t what it started as have made quite a few purchases large and small but weaning myself away because of poor customer service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Docking Station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure at first but as it turned out-Great product, would buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adaptor review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this adaptor for adding an extra monitor made the external monitor seem softer than when I used other brand adaptors. I also wish the cable was a little longer for better cable management. Overall it is nice to have the additional ports.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi DongleReview, the Dock is great for connecting multiple devices to work for your computer and thank you posting your review. j5create. j5create

  • Rated 5 out of 5 stars

    Great for work and home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This docking station is great for work where I use a Dell and then for personal use with my hp and my desktop. The extended 3 screen display is amazing

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Extending three screens to have something different on each makes work easier and we're glad it has helped you, Christie!
      Appreciatively,
      j5create j5create

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, worth the price, will recommend! Love shopping at Best Buy!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review. Cheers! j5create

  • Rated 5 out of 5 stars

    Mini Docking Station Works Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The j5create - USB 3.0 Mini Docking Station does a great job of expanding your port access. It works well as intended.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      It is good to hear that the mini docking station is working great for you. A lot of laptops do not come with enough ports these days. A dock like this will get your computer to work to its fullest potential.
      Have a good day,
      j5create j5create

  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a compact docking station and this item kept being menioned with good reviews. It’s a Great item for small office and easy set up.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Kiki, We value your review in letting us know the mini dock was easy to setup.
      Appreciatively,
      j5create j5create

  • Rated 5 out of 5 stars

    Perfect product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and easy to setup for use.great buy if you need extra slots

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly for what i bought it for. Now I get to use 2 monitors along with my laptop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Create a dual-monitor setup with HDMI and VGA outputs. Cheers! j5create

  • Rated 5 out of 5 stars

    Docking Station

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Everything works so far except the internet connection that I haven' t actually used yet.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      An integrated RJ45 Ether port for a reliable wired network connection. j5create

  • Rated 5 out of 5 stars

    Excellent Docking Station!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this docking station to connect one monitor using an HDMI port and another monitor using VGA and it works perfectly. This is exactly what I needed!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Renlem, Finding the right device can be difficult and we're excited to hear the JUD380 was exactly what you needed! If in the future, you have any questions or concerns with your dock, please reach out to the manufacturer and a rep will be more than happy to help.
      Sincerely,
      j5create j5create

  • Rated 5 out of 5 stars

    Useful device.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really handy to have if you want to play DVD's, not to mention necessary for the more modern thinner computers w/o DVD drives.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Designing useful devices is what we aim for, we are glad to know the JUD380 has met your needs and expectations, thanks!
      Regards,
      j5create j5create

  • Rated 5 out of 5 stars

    Work perfectly!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for me and for my friend. Work like a charm! Never had any issue installing and configuring.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Create a dual-monitor setup with HDMI and VGA outputs and together with your laptop display, you can have a maximum of 3 displays. j5create

  • Rated 3 out of 5 stars

    Significant lag time is an issue

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For connecting to external drives, this device works fine. For keyboards, mouse. And other devices where you expect an instantaneous response, it does not do well as there is lag time - sometimes as much as a couple of seconds between keystrokes and response on screen

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      The keyboard and mouse lag that you are experiencing are not normal for this docking station. I would recommend contacting our customer support team for troubleshooting assistance. You can find our contact information on the j5create website under the ‘Support’ drop down. I hope that we can assist you in getting the mini dock running as it should.
      Thank you,
      j5create j5create

  • Rated 4 out of 5 stars

    Great tv;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an upgrade in size; great tv; love the Netflix feature. Easy to operate.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Compact and lightweight design for maximum portability j5create

  • Rated 4 out of 5 stars

    Haven’t used it yet need to get adapters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet need adapters for my monitors.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Nancy,
      Just remember to download and install the driver software from the j5create website before plugging the mini dock into your computer. If you have any trouble with getting the dock connected you can contact j5create customer support for assistance. Our contact information can be found on the product package as well as on the j5create website under the ‘Support’ drop down. Thank you for choosing a j5create product.
      Thank you,
      j5create j5create

  • Rated 4 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little docking station works OK and doesn't take up any space.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Small and providing all the capabilities you need in one; the JUD380 excels expectations - HDMI, VGA, Ethernet along with USB ports for added accessories make this a top seller.
      Gratefully,
      j5create j5create

  • Rated 5 out of 5 stars

    Good to use for adding ports to your gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to overcome the connection limits of my Acer Nitro 5 when playing Oculus Rift. The only downside was the expensive price.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Gaming, or working, the JUD380 supplies ports for VGA, or HDMI monitors, Ethernet connectivity for a safer, faster web browsing experience and USB ports for gadgets. Connecting into only one USB port makes this not only space-efficient, but a popular choice.
      Sincerely,
      j5create j5create

  • Rated 4 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is perfect the quality and the item description is the best

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Excellent is what we love hearing from our customers and we're glad to hear your feedback, Alba!
      Cordially,
      j5create j5create

  • Rated 4 out of 5 stars

    Fit for Purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only nit I have is that the spacing between ports is tight.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      AnEndUser, thanks for reviewing the JUD380 mini dock. In regards to spacing - we understand and apologize for the inconvenience. We have other models available that may offer better spacing for your gadgets and if you wish to learn more about them, please reach out to support and a specialist will be more than happy to answer any questions you may have.
      Cordially,
      j5create j5create