Customer Ratings & Reviews
- Model:
- JUD380
- |
- SKU:
- 5901250
Customer reviews
Rating 4.3 out of 5 stars with 1549 reviews
(1,549 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the USB 3.0 Mini Dock's ease of use, USB connectivity, overall performance, and compact size. Compatibility and the variety of ports are also appreciated, especially considering the affordable price and monitor support. However, some customers have noted that the device tends to heat up during use. Despite this, the mini dock's connectivity is generally seen as a positive attribute.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Didn't work on one of my computers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to connect multiple monitors to my laptop, but it only has USB-C connections. This will only work with thunderbolt connection. Didn't see that anywhere on the description. Worked perfectly on my wife's laptop with regular USB connections.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
The JUD380 requires a USB 3.0 connection to get the full functionality out of the dock. We appreciate your feedback.
Have a good day,
j5create
Rated 1 out of 5 stars
DO NOT BUY THIS
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dock is worthless. I bought it a few days ago for my 2019 macbook pro running catalina os so I could add two external monitors. I chose this model so I could use it for my personal mac as well as my work laptop which is an hp, but after my experience with my home laptop I am going to return this as soon as I finish writing the review. I downloaded the driver, restarted the laptop like it said to do, then plugged in the dock. It appeared to work, until I moved a window from my laptop screen to one of the external monitors. After a few seconds the screen froze, then the signal cut out to both monitors simultaneously and everything appeared back on my laptop screen. Then it flickered again and the signal returned to the monitors. This cycles back and forth 4 or 5 times then it forces my laptop to restart. So I uninstalled, deleted, redownloaded, and reinstalled the driver. It worked slightly better this time, as I was able to get a few minutes of work done before the flickering started. But there is really no point to this device, I bought it to improve my workflow and it is nothing but a hindrance. I will never purchase anything from j5create again, and best buy should be ashamed to sell such a worthless product. I can't imagine that any of the 5 star reviews you see here are anything but bots given all the spelling and grammatical erros. DO NOT WASTE YOUR MONEY ON THIS GARBAGE!!!!
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi Caleb,
I'm so sorry to hear that you've had this experience with our product but it sounds like something we could have helped you through in our customer service department. Please don't forget about us as our information can be located on the back of our product boxes as well as on the support page of our website. We're always happy to assist getting our customers up and running. I hope that my grammar and spelling are up to par though!
Thanks,
j5create
Rated 5 out of 5 stars
Easy to use. Plug and use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what the packaging says it can do. Was able to use triple monitor with a laptop using this device.
I would recommend this to a friendBrand response from J5create Team
Posted .Due to the architecture of the JUD380 including Ethernet, video and USB ports all in one, it is a popular choice for many office workers, thanks for the input!
Cordially,
j5create
Rated 4 out of 5 stars
Great when extra ports are needed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great when using laptop. Always things to attach to it.
I would recommend this to a friendBrand response from J5create Team
Posted .Various capacities built into one, aluminum build for easy heat dissipation is the quality in every detail of j5create products.
Best wishes,
j5create
Rated 4 out of 5 stars
Works Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good video adapter for computers that don’t have HDMI ports.
I would recommend this to a friendBrand response from J5create Team
Posted .Create a dual-monitor setup with HDMI and VGA outputs
Rated 5 out of 5 stars
Works well, able to add a second large screen to m
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems at all, easy set up. A good buy. Works well, able to add a second large screen to mY home office.
I would recommend this to a friendBrand response from J5create Team
Posted .For adding monitors and peripherals to your computer, the mini dock is the way to go - it's unique design of different ports will meet all your needs in one - thanks for letting us know!
Cordially,
j5create
Rated 3 out of 5 stars
Does what it is suppose to do
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is okay but for the price 2, ports is not for usb and rj45 and dvd with vga is not worth the expense the item is priced at.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great product and the service was good.
I would recommend this to a friendBrand response from J5create Team
Posted .Great product and good service. Zachary, I'm glad to hear the JUD380 has worked with your setup. If you have any questions or concerns, please feel free to reach out to support and an agent will be happy to assist.
Gratefully,
j5create
Rated 5 out of 5 stars
Used for WFH set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for two monitors and a keyboard and mouse. Worked well. Would suggest if someone is short on HDMI ports.
I would recommend this to a friendBrand response from J5create Team
Posted .Working from home can be difficult if you're not prepared; fortunately adapters like the mini dock are ready to work when you are, simply download the driver for the adapter and you're set - thanks for the positive review!
Appreciatively,
j5create
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife started working from home because of the shutdown, and this gives her computer the 3 screens she needs.
I would recommend this to a friendBrand response from J5create Team
Posted .Working great, meeting your needs is what the mini dock does best and we are excited to hear the JUD380 is doing just that for you, thanks for the positive review.
Respectfully,
j5create
Rated 5 out of 5 stars
Multiple device connections
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having multiple connections are very useful especially with multiple devices.
I would recommend this to a friendBrand response from J5create Team
Posted .Connect multiple peripherals simultaneously, Dual-monitor setup and much more. Enjoy!
Rated 5 out of 5 stars
Easy and Convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have when you have several things that need to be connected to your system. Only pitfall was the price.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Customer, the JUD380 is a great device for adding additional USB ports, a VGA monitor, HDMI monitor and even an Ethernet connection if you wish providing you a faster and safer connection to the internet. Feel free to contact assistance with the information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
assistance and someone will be glad to assist you.
Support is also provided in both Spanish and English. Thanks.
Rated 2 out of 5 stars
Portable Dock with Unstable Connection
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this device when it was on sale for around $35. I thought I was getting it for a steal, so I bought two of them. However, after giving it to two different users, the problems with the device became apparent. You can see from the product photo that the VGA port has no screw holes. This quickly became a major problem. The VGA cable constantly fell out. The USB cable part of the device that plugs into the computer has to sit in there "just right" in order to maintain a connection. I had thought this device would be good to have as a portable computer dock, but it just doesn't work that well.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Tiki, we're sorry to hear the Mini Dock did not work out well for you. We do offer other Docks with similar connections, if interested please check out JUD531 or JUD481. If you have any questions, contact information is available through our website under the "Support" tab. Kindly, j5 team.
Rated 5 out of 5 stars
Works with MSI
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked to get a 2nd and a 3rd monitor working with my MSI laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Compact and lightweight design for maximum portability
Rated 5 out of 5 stars
Nintendo Switch purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Nintendo Switch and Mario Kart 8 Deluxe. Great products that were in stock!
I would recommend this to a friendBrand response from J5create Team
Posted .Thanks for your review. Take care.
Rated 5 out of 5 stars
Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hub is really great when you need more connections.
I would recommend this to a friendBrand response from J5create Team
Posted .More capabilities at your reach. The JUD380 offers USB ports for peripherals, an HDMI, VGA connection for added monitors and Ethernet handling up to 1 gigabyte speeds. It's space-efficient design makes a highly sought out adapter.
Cordially,
j5create
Rated 5 out of 5 stars
Pricey but as advertised. Slim design.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Auto installation. Comes with cd for manual install if needed. Jcreate should have a black color option.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thanks for choosing this j5create mini docking station. We design our devices to be easy for our customers to set up and use. This dock will let you get the most out of your laptop. Thank you for sharing your review of the mini dock.
Have a good day,
j5create
Rated 5 out of 5 stars
easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great - just as intended. The ethernet port was a plus since my laptop doesn't have one.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
Glad to hear that you are pleased with the JUD380 minj docking station. With many laptops not being manufactured with a variety of ports these days a docking station is a must if you want to expand the functionality of your computer.
Cheers,
j5create
Rated 3 out of 5 stars
"Works"but limited by USB 3.0
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Following the instructions got it to work on both my MacBook and Surface Pro 4, but the USB interface is not fast enough to support displays at any decent resolution. Even using one display on the HDMI port had artifacts on grey colors. I'm returning it for something with Mini Displayport.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Dual-monitor setup with HDMI and VGA outputs, providing up to 2048 x 1152 resolutions @ 60 Hz.
Rated 5 out of 5 stars
Convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very convenient. It saved me buying another monitor.
I would recommend this to a friend



