Customer Ratings & Reviews
- Model:
- JUD380
- SKU:
- 5901250
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the USB 3.0 Mini Dock's ease of use, USB connectivity, overall performance, and compact size. Compatibility and the variety of ports are also appreciated, especially considering the affordable price and monitor support. However, some customers have noted that the device tends to heat up during use. Despite this, the mini dock's connectivity is generally seen as a positive attribute.
This summary was generated by AI based on customer reviews.
Good but Improvement Needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole reason I bought this was to have 2 monitors set up at home which this does work for. However, the VGA port doesn't have the ability to screw the VGA into this docking station so that item is loose and gets disconnected very easily with a little movement of the cables. Would also be nice to have just one more USB port. With a printer, two monitors, a wireless keyboard and a wireless mouse, I am one port shy so I have to plug one in directly to my laptop. This can get a little tricky when trying to use the docking station and office set up for multiple laptops, as needed (e.g. one person in the AM, one in the evening).
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm really sorry for the inconvenience you're having but I'm going to pass your feedback onto my team so that we can continue to improve our devices. Please feel free to contact us at our website under the contact page or on the information located on the back of your product box. We'd love to hear from you.
Thanks,
j5create
Makes for dual monitors and extra ports
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item works as expected. Besides my laptop screen I have two monitors attached. The extra ports come in handy.
I would recommend this to a friendBrand response from J5create Team
Posted .Davidink, Thanks for letting us know how the JUD380 is working for you.
Have a great day,
j5create
Great Adapter!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this adapter so I could use multiple monitors with my laptop. Works great!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Tim!
That's great to hear! I'm glad that this has let you expand your set up and made things a little easier for you. If you ever have any questions regarding your device please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
SURPRISE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SURPRISE-SURPRISE !!! ... Exceeds the Salesperson's expectations !!!
I would recommend this to a friendBrand response from J5create Team
Posted .Thanks for your review!!
A must for business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the simplest device ever. Plug it in to computer and display and off you are off to the races.
I would recommend this to a friendBrand response from J5create Team
Posted .A must have for working from home, or office - the JUD380 supplies you with VGA, HDMI, Ethernet and USB ports for your accessories in one - connecting via USB 3.0 guarantee outstanding results.
Regards,
j5create
Requires drivers before installing / limited life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mini docking station does what it is supposed to, but the Apple indicates that the Mac Drivers drivers don't appear to be compatible with IOS versions after Catalina. So this may have a limited life cycle.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello,
Yes, this docking station does require drivers to function. The drivers are being updated to be compatible with MacOS Big Sur. Our driver software is available on our website.
Thank you,
j5create
It’s incredible
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works great. Works as advertised and, you get cable internet.
I would recommend this to a friendBrand response from J5create Team
Posted .Reliable network connectivity via the Gigabit Ethernet port. Thank you, Alex!
Great little gadget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product to use with your laptop that doesn’t have HMDI or VGA ports
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
Many laptop manufacturers are foregoing traditional video ports these days. This is where a docking station really helps out. We appreciate you posting your review.
Have a great day,
j5create
Perfect for a computer novice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to set up 2 monitors to my desktop in less then 20 minutes start to finish on my first attempt
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add 2 additional displays with HDMI and VGA outputs
An essential tool for the modern office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mini hub is the catalyst designed to unleash unlimited potential coupled with increased productivity.
I would recommend this to a friendBrand response from J5create Team
Posted .Increased productivity is what the JUD380 brings to the table and we're glad to hear it has helped you!
Respectfully,
j5create
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and awesome quality! I might get one for my brother haha
I would recommend this to a friendBrand response from J5create Team
Posted .Compatible with USB-enabled macOS & Windows laptops
Works but gets very hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station has two issues: 1) It gets VERY hot! Other reviewers also commented on this, but it was one of the few USB 3.0 options available (most were USB-c) so I took my chances. However, after using it for a few days and not receiving a prompt response from the manufacturer, I decided to return it. 2) The other issue is that the port for the VGA connector (for the 2nd screen) doesn't have a way to screw the connector in place. That connector was loose and moving the cables or docking station slightly would disconnect the monitor.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi stalmos, generally, adapters emit some heat as a normal part of its operation. The body should never become too hot to handle. If you have any questions or concerns, our contact information can be found on j5create website. We apologize for any convenience this has caused. j5create
Works
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product highly recommended serves my needs!!
I would recommend this to a friendWhat I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and would easily purchase again. Solid buy!
I would recommend this to a friendBrand response from J5create Team
Posted .Thank your for your support, Johnny23. Have a great day!
works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to call to help with setup, they were helpful.
I would recommend this to a friendBrand response from J5create Team
Posted .Compatible with USB-enabled macOS & Windows laptops
Great docking station with very compact design!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great addition to my office and truly appreciate the organization that it provides.
I would recommend this to a friendBrand response from J5create Team
Posted .Organized, space-efficient, and providing just about everything you need; the JUD380's nature is the perfect dock for working from home or at the office.
Appreciatively,
j5create
- Pros mentioned:Ease of use
Laptop extension ports
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for when I came in. I didn’t know what I needed but the salesman helped me find exactly what I needed and gave me options for my situation.
I would recommend this to a friend Save yourself the trouble and get Microsoft hub
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for WFH to connect my 2nd monitor for WFH for my Surface laptop. I had to purchase the Microsoft travel hub because J5create's data transfer is S L O W. Not as efficient or reliable.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good day,
I regret to hear that the JUD380 did not meet your needs. We appreciate that you took your time to leave feedback. Hope that you have a good day.
Thank you,
j5create
Edward
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as promised, seems a little overpriced but does the job
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for purchasing our product, it's much appreciated. Have a wonderful day.
Can only use one external HD at a time
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad product, however, has some serious lag time and at times does not pick up my secondary external HD. I had to download my needed files to my computer then upload them to my other HD and it became a very tedious project.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hey Carlos, I'm sorry to hear the JUD380 was not able to work with all your hard drives. Due to peripherals like hard drives requiring more power than what can be provided via a dock, we recommend connecting them directly to the computer instead of the mini dock. The computer's USB port power becomes divided to the whole hub, reducing the power available and therefore devices like hard drives are a hit or miss. We apologize for the inconvenience this caused. The USB ports are intended for mostly mice, keyboards, flash drives, web cams.
Respectfully,
j5create