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Customer Ratings & Reviews

Model:
JUD380
SKU:
5901250
Your price for this item is $47.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.3 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the USB 3.0 Mini Dock's ease of use, USB connectivity, overall performance, and compact size. Compatibility and the variety of ports are also appreciated, especially considering the affordable price and monitor support. However, some customers have noted that the device tends to heat up during use. Despite this, the mini dock's connectivity is generally seen as a positive attribute.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,549 reviews
  • Rated 3 out of 5 stars

    Good product for the right equipment.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but didn’t connect with my laptops. I was i formed that it fits with my laptop. I returned back..

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB 3.0 Mini Dock is compatible with most computer's with an available USB 3.0 port. This device will also require an installation of a driver. Drivers are available on our website under the "Support" tab > "Downloads/Drivers". If you have any questions regarding the USB 3.0 Mini Dock, please contact our Technical Support Team and a specialist will be ready to assist you. Cordially, j5create. j5create

  • Rated 3 out of 5 stars

    Not the best adapter solution for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would solve all my connector problems, but it didn't. I use an external LogiTech camera sometimes and while connected to this hub the camera always froze and I had to restart often.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Charlotte, We regret to hear about your camera freezing with the JUD380. In such situations, we recommend contacting the support team and speaking with a rep. We will gladly troubleshoot and narrow down the root of the problem for solutions.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    Small docking station

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but I should have purchased s larger one,

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      This is one of our more basic docking stations. Below is one with more features that you may be interested in for your next purchase:
      https://www.bestbuy.com/site/j5create-usb-type-c-triple-display-docking-station/6357396.p?skuId=6357396
      Still glad to hear that the JUD380 is working well for you.
      Have a nice day,
      j5create j5create

  • Rated 3 out of 5 stars

    Not Compatible with Mac?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not sure if this a good product, I can’t get it to work with my Mac Book Pro. Although customer service tried but also couldn’t get it to work.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello there, if you have the M1 chip, the drivers will not be compatible. If you have the Intel, please check the privacy setting to make sure our drivers were not blocked. You may also give us a call to help troubleshoot with you. Our information can be located on the website or packaging. Kindly, j5create. j5create

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish it had one more USb3.0 port on it, but it does jsut fine now.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Zach, If you're looking to add more USB ports, we recommend taking a look at the JCD543 which includes SD card readers, three USB ports, video ports, Ethernet and more. If you wish to learn more about the model, please reach out to support and a rep will gladly answer any questions you may have.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    Fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home a lot and this helps me with using multiple displays.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Working from home is now easy with the JUD380; it's variable ports and abilities will get you up an running in minutes, thanks for the input!.
      Cordially,
      j5create j5create

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to connect 2 monitors for work. It works great!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Because of the architecture of the mini dock providing the user with various different ports i.e. HDMI, VGA, Ethernet and more; this device is a top seller and we highly value the customers' input.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    Excellent Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, solid feeling connectors, has every connection we needed.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Sleek design, solid build and having everything needed to get the job done describe the JUD380 and we're excited to hear it, JohnnyG.
      Appreciatively,
      j5create j5create

  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used much - needed to to get and adapter to work one of my monitors

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Working well and satisfying customers is what we focus on and we're excited to learn the JUD380 is meeting your expectations!
      Appreciatively,
      j5create j5create

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Met my expectations and needs. Would recommend

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Meeting expectations and highly recommended describe the mini dock. RJcolorado, we greatly appreciate you taking the time to let us know you're enjoying it!
      Cordially,
      j5create j5create

  • Rated 5 out of 5 stars

    Great 2nd display adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Mac mini. Works well. Now I have two displays.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Compatibility with Macs and Windows operating systems is what makes the JUD380 a stand out. It's unique architecture provides the user with ports for monitors along with an Ethernet connection for faster, safer web browsing all in one.
      Gratefully,
      j5create j5create

  • Best Buy Employee

    Rated 1 out of 5 stars

    J5 Meh

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't come with a charge cable as indicated on the box. Difficult to find firmware. Don't recommend

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      To clarify, the dock does not include its own power adapter, it is designed to operate without one, though an optional 5V Micro-B DC input can be used if additional power is needed. For driver downloads, these are available on our website under the Support tab. Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on j5create website under the Support tab. Thank you. j5create

  • Rated 5 out of 5 stars

    Neat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I can use 3 screens all at once for my online class

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi CDtheext, thanks for the feedback on the JUD380 hub as it provides the user with additional monitor connectivity, Ethernet option and two USB Type-A ports for keyboards, mice, flash drives, web cameras. Feel free to contact us with our information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
      assistance and someone will be glad to assist you. Be sure to check out our website for other devices that could also be of great usage to you and your colleagues.
      Just as a heads up, we also provide both Spanish and English speaking Technical Support. Thanks. j5create

  • Rated 5 out of 5 stars

    Simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dock is so easy to to use and with Windows 10 it's just PLUG and play.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Compact and lightweight design for maximum portability j5create

  • Rated 5 out of 5 stars

    Hip n cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine. Lets you do dual monitors. Very easy

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Dual monitor connectivity with your Windows or Mac is what the JUA365 does; simply download, install the driver and enjoy the extra working space.
      Cordially,
      j5create j5create

  • Rated 5 out of 5 stars

    asdasd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great item that when you get it u got to upgrade it and its the best

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      4 display modes: Mirror, Extended, Primary, or Rotation* j5create

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to connect to the LAN and this works great.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For different capabilities in a device, the JUD380 makes a great choice due to it's Ethernet, USB 3.0, and video ports all in one saving you space and making it travel easy. Thanks for the positive review!
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    Works great and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just plug and play. Quick and easy makes having dual monitors

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Dual monitor functionality; the JUD380's unique design provides you with just about everything you need to get the job done along with USB ports for peripherals.
      Gratefully,
      j5create j5create

  • Rated 5 out of 5 stars

    Nice docking station device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works nicely. It allows me to use dual monitors in my home office.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Dual monitor connectivity for Windows and Mac users looking to augment work space makes the JUA365 a must have - thanks for the review!
      Regards,
      j5create j5create

  • Rated 5 out of 5 stars

    Very functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a multi function docking port, not much else to say.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Multi function docking port for your Windows or Mac computer, i.e. VGA, HDMI, Ethernet and USB ports for accessories in one.
      Gratefully,
      j5create j5create