Customer Ratings & Reviews
- Model:
- JUA354
- SKU:
- 6201454
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the USB 3.0 to 4K HDMI Display Adapter for its ease of use and compatibility with various monitors and projectors, praising its plug-and-play functionality and reliable performance. While some found the price a bit high, many appreciated the adapter's ability to support higher resolutions and add extra monitors. A few users noted minor issues with driver installation and cord length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use on my mac. Instructions were easy to follow.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Larry!
That's great to hear! I'm glad that this made your set up a little better. If you have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create.com
Not so easy setup...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my iMac to incorporate a second monitor. The setup wasn’t so easy and caused a few crashes. Now that those are cleared up it works like a charm.
I would recommend this to a friendBrand response from J5create Team
Posted .Problematic software installation is time consuming and we're sorry to hear it. We offer technical support for such situations; if in the future you experience such troubles with our adapters, feel free to reach out to support mentioned on the packaging and an agent will be ready to assist.
Respectfully,
j5create
- Pros mentioned:Ease of use
Good adapter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a 4k tv but my 5yrs old laptop couldn’t be connected due to the graphic card. This adapter helped!!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello DysonLover, the JUA354 provides the user with up to 4k resolution options for an additional monitor via HDMI - we are glad to hear it is working great for you. We appreciate the positive input as we constantly strive to improve
all or any flaws in the devices in order to obtain perfection and better satisfy customers. Be sure to check out the website on the box for other devices that could also be of great
usage to you and your colleagues.
Just as a heads up, support is also provided in both Spanish and English. Thanks again!
- Pros mentioned:Performance
adapter
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works exactly for what I want it for. Great product!
I would recommend this to a friend Excellent adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using J5 products exclusively for years now. The hardware is great quality and their drivers work like a charm. I use them combined with a 4 port USB hub as an alternative to docking stations and work great when and end user moves to new hardware. No wasted proprietary docking stations....just drivers and a single USB and they are up and running.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello there and thanks for the 5 stars on the JUA354 Adapter, we are proud to hear the installation process was painless and easy. Feel free to contact the support team on the packaging if you have questions or concerns.
Respectfully,
j5create
- Pros mentioned:Ease of use
Easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This made it nice and easy to setup dual monitors on my laptop.
I would recommend this to a friend - Pros mentioned:Ease of use
Gets the job done.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This adapter works very well. It is easy to install, hasn't flickered once, and does not overheat.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for your feedback of the adapter. This adapter will let you add a 4k 30 Hz display through a USB-A port on your computer. This is ideal for adding another display for extra productivity. Have a great day.
Cheers,
j5create
Screen freezes multiple times a day
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device has not work well for me. After having used this device for a couple months now on a Windows 11 machine, I find that the monitor that is hooked up through it freezes/locks up multiple times per day. To get it working again I have found I have to unplug the adapter and then plug it back in each time. I have contacted J5 customer service multiple times on the matter. Each time they have recommended reloading the driver which I have done. But that has not helped. I wish I could return the device for a refund, but unfortunately too much time has passed now for me to do so.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you're experiencing frequent freezes or lockups on the connected monitor, several factors could be contributing to the issue:
1. Update your computer's graphics drivers to the latest version. The primary graphics drivers need to be compatible and up to date.
2. Ensure that your operating system is up to date with the latest updates and patches. Sometimes, OS updates include fixes for compatibility issues.
3. Test the USB port you're using for the display adapter. If the port is malfunctioning, it can cause intermittent issues. Try using a different USB port on your computer.
4. Monitor your computer's resource usage while the USB display adapter is in use. High resource usage (CPU, RAM, etc.) can lead to performance issues. Close unnecessary applications and processes.
5. Other USB devices connected to your computer may be causing conflicts. Try disconnecting other USB devices and see if the issue persists.
6. External factors, such as electromagnetic interference or other electronic devices, may interfere with the USB signal. Try relocating the USB display adapter away from potential sources of interference.
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great adapter really easy to set up. It took only a few minutes to set up a extra monitor
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
Working with an additional monitor can really help improve productivity. Glad to hear that the JUA354 was easy to set up.
Cheers,
j5create
- Pros mentioned:Ease of use
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with 3rd Monitor but this device solved it . Works great
I would recommend this to a friendBrand response from J5create Team
Posted .The easiest way to add a second display
- Pros mentioned:Compatibility
Handy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was handy to have when you have a mish mosh of products you're trying to connect together.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello!
That's awesome! Glad to hear that the JUA354 let you get up and running quickly. If you ever have any questions or concerns regarding your device, please don't hesitate to contact us and we would be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
Thanks,
j5create
- Pros mentioned:Compatibility
External stage monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are using this for an external stage monitor. It works great with windows 10.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi rytech, thank you for your kind words and supporting us with a five-star rating. Enjoy your JUA354 adapter. Cheers, j5create.
- Pros mentioned:Ease of use
Sweet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I needed. Quick and easy to use. Great purchase.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback! Cheers.
- Pros mentioned:Ease of use
Working exactly as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install driver and device. using with HP pavilion laptop and 2 LG27EA33 monitors.
I would recommend this to a friendBrand response from J5create Team
Posted .Good day Greg,
It is great to hear that the adapter was easy to setup and install for your computer. Here at J5Create producing easy to use computer peripheral devices is important to us. Thank you for sharing your feedback with us.
Cheers,
J5Create
- Cons mentioned:Price
Did what it’s supposed too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did exactly what it was supposed to. Knocked one star off for the price, otherwise perfect.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Thank you for posting your review. Great to hear that the adapter works for your needs. We do our best to keep our prices competitive. I hope that you have a great day.
Thank you,
j5create
- Pros mentioned:Ease of use
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, install drivers for Mac before plugging it in.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Lee!
That's awesome! I'm glad to hear that this has suited your needs. If you have any questions regarding your device, please don't hesitate to contact us and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.
- Pros mentioned:Performance
Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described....very satisfied with the item.
I would recommend this to a friend - Pros mentioned:Hdmi
j5 is a reliable brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.J5 is always a reliable brand for simple dongles. This one worked as advertised.
I would recommend this to a friendBrand response from J5create Team
Posted .The easiest way to add a second display for your computer. Thanks for your feedback, OrinHD.
- Pros mentioned:Compatibility
Works great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. It is exactly what I needed to be able to view my laptop on my big computer monitor.
I would recommend this to a friendBrand response from J5create Team
Posted .For viewing your computer screen on a bigger monitor, the JUA354 is an excellent choice due to it's up to 4K resolution capability and simple set up. We highly value your feedback!
Respectfully,
j5create
- Pros mentioned:Hdmi
The score is 50/50, kinda works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dell (Alienware) does not support an hdmi port on the front panel, so to attach a MS mixed reality headset you need a converter for the front - it doesn't work. Attaching a standard HDMI screen does work, so the review is 50/50. You still need to plug a MR headset into the video card in the back
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review. The video adapter works great with adding an additional display to a computer/desktop. Take care.