Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 10331464
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
No electrical power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to purchase a power cord. Not included. Equipment gets hot to touch.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Nancy!
I'm really sorry for the inconvenience this has caused you.We do expect that the device will get warm to moderately hot, but this is well within normal ranges. Our device has been stress tessed and we have found that the average max opeational temperature for this product is ~106 °F / 41 °C, this is also while the adapter is under a full load or is being used continuously for >~ 1hr.Please remember that ambient temperatures can also affect the unit as well as your computer. Manufacturer's recommend that computers be used where the temperature is between 50° and 95° F (10° and 35° C)." If you are finding that your device is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, it may be defective and we'd be more than happy to help with an exchange. While testing, we haven't found this product to run at anything higher than 112°F/44 °C, for periods <10 minutes.If you would like to speak to our customer service representatives, our information can be located on the back of all of our product boxes, as well as on our website on the support page. There you can find links to our livechat, phone and ticketing services.
Thanks!
j5create
Definitely worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great little port dock! I use it to hook up an additional monitor to my laptop at my home desk and it works great!
I would recommend this to a friendMet My Needs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased for my MacBook and has helped make things easy
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We're glad that the mini docking station has helped make things easy. This docking station will allow you to attach two additional monitors, an Ethernet cable, and more. We appreciate that you chose a j5create docking station.
Thanks,
j5create
Works well. Great home office set up!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, Not as exciting as a pony, but does the job it’s attended to do!
I would recommend this to a friendBrand response from J5create Team
Posted .Working well, great for home office use is the idea behind the JCD381 and we are glad to hear it is meeting your expectations.
Appreciatively,
j5create
Probably a bit pricey
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this about a year ago thinking that I would use it more than I have. And maybe I'll get some use out of it in the future, but I've barely used it at all. I did do some playing around with it though, and found that its smartphone compatible, so that's a huge plus. I think this would be perfect for app developers and mobile work stations.
I would recommend this to a friendBrand response from J5create Team
Posted .USB 3.0, Ethernet, Power Delivery and 2 HDMI video ports over a single USB-C connection. Connect to a computer or tablet with a USB-C port.
Docking station.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not able to use this. The input was for HDMI and I need USB-C. I tested it for use with my laptop and wireless keyboard and it worked.
I would recommend this to a friendBrand response from J5create Team
Posted .The USB-C Dual HDMI Mini Dock supports 2 HDMI ports. No USB-C port that supports video out, only pass-through charge up to 60W with USB Power Delivery supported.
Thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This docking station is awesome. Great price and it does the job
I would recommend this to a friendBrand response from J5create Team
Posted .We appreciate the positive review. Glad to hear that you are happy with the price and functionality of the JCD381. It is a great way to add extra monitors and ports to a laptop.
Thank you,
j5create
Average dock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, but the USB C input for charging is finicky. I have to push the charger in often when it's bumped. Also, I wish the cable to the computer would be longer. Also, I wish it had a dedicated 3.5mm audio output. It doesn't, but it does support audio over hdmi.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Johnson, unfortunately, we keep our host connector at a reasonable length to avoid signal degradation. Thank you for your review. Take care!
Gets the job done
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get's the job done, but will not work for government issued laptops.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
Good to hear that that the dock is doing what it is supposed to do. It does require a software driver to be installed to work and some network security will not allow that. We also have mini docking stations that do not require drivers to be installed:
https://www.bestbuy.com/site/j5create-usb-type-c-multi-adapter-silver/6185302.p?skuId=6185302
We appreciate that you took the time to post your review.
Thanks,
j5create
Good mini dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, I've bought several and have had good luck.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your business and posting your review, Take care.
Mini Dock
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Mini Dock is perfect when you need all the connections for your laptop!!!
I would recommend this to a friendHard to set up, easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works terrific if dual 4K ports don't mean much to you. Installing was a bit of a hassle.
I would recommend this to a friendGreat replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed two HDMI ports and this unit replaced a USB only unit. Software download/update was quick and easy. Soon as unit was plugged in , both displays came up and NO adjustments were necessary. Literally, update and Plug-n-Play. Unit does have some warmth. Very impressed so far!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Jim,
Great to hear that our docking station didn’t add any clutter to your desk. The driver installation process is simply download and install; then you are up and running. The device will feel a little warm, but it is nothing to worry about. Thank you for your review.
Have a nice day,
-j5create
A must have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first, I thought I did not need this purchase but realized it was much needed for all of the things I needed to do with my computer. This was a win-win for me.
I would recommend this to a friendIt's all good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad that it was compatible with my laptop, also the hard drive connector was a plus!
I would recommend this to a friendThe Perfect Mini Docking Station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Due to COVID-19, I was required to work from home. I added this docking station and I have been impressed. I used it for the additional USB ports and to connect two monitors via HDMI. One slot is 4K but you cannot tell the difference. This product will be on my desk for years to come.
I would recommend this to a friendBrand response from J5create Team
Posted .'Perfect mini dock' describes the JCD381; it's HDMI, USB and Ethernet connectivity make this a must have for working from home, we are glad to hear it is meeting your expectations.
Stay safe,
j5create
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always has great products and this is one of them. This product is just as described and works great. I was in need of a docking station to connect my Dell xps laptop to 2 22” hp monitors via hdmi. Bought this docking station plugged in the wires and was ready to work.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Tex53, we are glad to hear that the JCD381 is working great for you as it provides the user with two additional HDMI monitors, two USB-A ports for mice, keyboard, flash drives, and an Ethernet port. The JCD381 is actually one of our top sold devices. ** Feel free to contact us with our information on the packaging for Technical Support, device warranty registration or if you have any other questions and/or require any further
assistance and someone will be glad to assist you. Thanks.
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect exactly what I needed. Picture on box box was very helpful to make sure I picked up the one I needed.
I would recommend this to a friendPerfect
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect honestly works great and I use it daily from the day I bought it
I would recommend this to a friendCommunity Support Specialist
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a must - I can use this device so I can work two monitors as I have several different apps to work on it.
I would recommend this to a friend
