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Customer reviews

Rating 4 out of 5 stars with 1332 reviews

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    Rating 4.0 out of 5 stars

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    Rating 4.1 out of 5 stars

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    Rating 4.2 out of 5 stars

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76%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,332 reviews
  • Rated 3 out of 5 stars

    Maybe not right for my situation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have a central hub to be able to plug in multiple devices. It may have been a faulty hub but it would start to become very hot after only a few hours of use. It was a little more expensive than I wanted to spend as well. I ended up returning this item.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello PapaShrek, since the hub is built with compactness and portability in mind, it is expected to observe that the aluminum shell of the USB-C hub gets warmer. We appreciate your feedback. j5create

  • Rated 5 out of 5 stars

    great connector would recommend to anyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly well. It sets good and the cord is flexible enough yet stiff enough that you can move your computer easily while it stays plugged in and working properly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fails Win10 Install - Expired Certificate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not install on Windows 10 because the drivers and software are signed by an expired certificate. Downloaded the latest drivers from the manufacturer's website and it includes an expired software publisher's certificate. Bought 2/2019, downloaded the latest drivers from them, and it included a certificate that expired 9/2018. Did not try the MacBook Pro we have.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm so sorry to hear about this! I can assure you that since your review, our drivers have all been updated and the certificates updated as well. I hope that you would consider giving us a second shot so we can show you how our products have improved. :)

      Thanks,
      j5create j5create

  • Rated 5 out of 5 stars

    All in one little monster

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, everything works very well except that I keep having an issue with a USB wireless keyboard/mouse, sometimes I have to plug it straight into the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mini dock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Worked as intended for our needs. Always love being able to buy something right off of the shelf and go home with it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. I did have an issue with one of the HDMI ports not working on the first day. It started working on day 2 and has been just fine. So, still seeing how that works out, but it comes with a 2-year warranty so that's reassuring. Really decreases how many adapters I need to have around.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easily add two additional USB peripherals, two HDMI monitors, and a Gigabit Ethernet connection through your USB-C port. j5create

  • Rated 5 out of 5 stars

    j5create USB Mini Docking Station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works really well. I previously purchased the Targus, which after 3 months burned out on me, so it forced me to buy this one and i am glad that i did. The item is much slimmer then the competitors, which is easier to hide away. A++

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easy to hide away, durable are two great features we work hard towards and we're grateful for your review.
      Sincerely,
      j5create j5create

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly to have my laptop docked into my monitor and charge it and use all of my peripherals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duo monitors with Mac Mini

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this mini doc with Mac mini 2018 with duo monitor and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to be able to expand to 2 extra screens with my laptop. This is exactly what I needed and it works great! It even has 2 USB ports and I plugged in an external hard drive to help save my documents, so I am not constantly plugging in and unplugging them each time.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Adding monitors, Ethernet and USB ports for gadgets can be difficult without the right adapter - the JCD381 will meet your needs in one. If needed; technical assistance can be obtained by contacting support on the packaging and a specialist will be ready to help.
      Sincerely,
      j5create j5create

  • Rated 1 out of 5 stars

    not compatible with lenovo laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked great but did not work well with lenovo computer. Made error message appear on computer that disappeared when it was removed. Not compatible with lenovo laptop

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C Dual HDMI Mini Dock requires installing the proper driver for the video outputs to function correctly. If the driver wasn’t installed or if there was a compatibility conflict, that could explain the error message you saw.

      You can download the latest driver directly from the j5create Support page. Thank you. j5create

  • Rated 5 out of 5 stars

    j5create

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this j5create. It’s way better than the traditional docking station. I use it to extend my laptop screen to dual monitors via the HDMI ports and for the other two USB ports, I use them for my mouse and keyboard. I’m very happy with this purchase!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Billy,
      It sounds like the JCD381 is working out well for your needs. It takes up a very small area on your desktop while still providing a lot of functionality. Thank you for choosing a j5create device.
      Have a nice day,
      j5create j5create

  • Rated 3 out of 5 stars

    Did not work out for my needs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware, had to return this because though I mentioned to Geek Squad phone tech who pointed me to this device, that I needed this for a work laptop, he did not think to ask me if it was a locked laptop and he did not tell me that I would have to download software. When I picked up at local store I assumed it was plug and play and could not get it to work. Discovered the problem and had to return it because it was useless to me. Found a different device elsewhere that was cheaper and plug and play that works beautifully for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Usb expander

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect if you want to run door monitors and keep your laptop, closed or open great for business become a Best Buy tech member today

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great docking station for Microsoft Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Best Buy employee recommended this dock when I told him that I needed to connect an external monitor to my new Microsoft Go Suface tablet. I wish that it included a VGA connector for older monitor instead of 2 HDMI ports. I ended up ordering a new hdmi to vga conerter connector to make it work.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Itka, We're sorry to hear you needed VGA and the JCD381 did not meet your requirements. we have devices such as the JUD380 for example that has VGA, HDMI, Ethernet and USB ports. If interested in learning more about them, please reach out to support and a rep will gladly answer any questions you may have.
      Respectfully,
      j5create j5create

  • Rated 1 out of 5 stars

    Think twice before you buy this product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey for what it is especially when compared to other hubs. I hooked it up to two separate computers and they both didnt recognize this hub. I dont like that you have to download drivers for this or it will just not work at all. Other hubs you plug them in and they work instantly. So combined with the high price and problem of downloading drivers and not being recognized, i give it a 1 star

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Proper functionality entails downloading and installing a driver on a Windows or Mac platform. We do have PnP devices. However, if your computer supports DisplayPort Mode over USB-C including Power Delivery there are adapters or docking stations available that do not require an installation of a driver. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you. j5create

  • Rated 5 out of 5 stars

    Pretty decent, no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far. This is my second one. I broke the first one while moving my desk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for less than a month but it is very good

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for the feedback,

      It is wonderful to hear that you are pleased with your new mini docking station. We stand behind the quality of our products with a 2 year limited warranty, so the docking station will keep working into the future.

      Thanks,

      -J5Create j5create

  • Rated 5 out of 5 stars

    Dual HDMI Mini Dock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, bought to connect my laptop to secondary screen that was purchased as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    j5create - USB-C Dual HDMI Mini Dock - Gold

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, is small and light, and doesn't take much room on my desk...

    I would recommend this to a friend
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