The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,332 reviews
Rated 1 out of 5 stars
USB Docking Breaks Easily
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The dock connects my laptop to my monitor just fine but the USB port has ruined two chargers so far. The blue plastic on the docking station gets pulled out with the charger cord; the first time this happened I just re-plugged in the cord and the plastic went back into place but I used a different cord and the same situation happened but now the blue plastic is broken and stuck in my charger. So the USB port is forever ruined and now this charger is unusable. It's obviously not the chargers if it's happened to two different cords but it's extremely frustrating and makes 2/5 of the product useless.
Please contact our Technical Support Team. Their information can be found on our website under the "Support" tab. This product does have a warranty and they should be able to help you set up a replacement. We apologize for the inconvenience.
Rated 5 out of 5 stars
Excellent docking station
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this docking station to connect my HP Envy, extra monitor, and ergonomic keyboard in my office. This works great. I had to buy the usb-c power cord so it would power my laptop but other than that this setup is great.
We are happy to hear the JCD381 has met your expectations and it was a smooth experience in getting it to work for your needs. Thanks for the input! Appreciatively, j5create
Rated 5 out of 5 stars
Ethernet attachment
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What can I say about this. I needed to attach an ethernet cord to my laptop and this attachment came through for me.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product works well. It can overheat after prolonged use. Mine is connected all the time. Video is most impacted by this. It may also not be obvious that you can have only one device at the 4K resolution where some may expect both ports to be 4K.
Hi StaffordMan, thank you for your feedback on the JCD381. Generally, adapters emit some heat as a normal part of its operation but the body should never become too hot to handle. If you have any questions or concerns, please don't hesitant to reach out to us. Cordially, j5create.
Rated 5 out of 5 stars
Emergency Ethernet Port Savior
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well built and has worked on every laptop I've tried it on (display/ethernet and USB ports all worked)
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is our second try at a peripheral that can drive dual monitors from a Dell XPS 13. The first one failed (Plugable Thunderbolt 3 to HDMI Dual). We have been using this one for several weeks now and it's been working fine.
Two monitors, Ethernet, USB ports for accessories in one make the JCD381 a one-and-only. Supplying just about everything you need in one make this the perfect space-efficient adapter. Gratefully, j5create
Rated 5 out of 5 stars
Great travel Mini Dock for Laptop
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have purchased several of these mini Docking Stations for use for my office Space. They make connecting a laptop at the office, home and traveling easy for my people.