Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 1332 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,332 reviews
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Nothing like a good warranty!!!!!!!!!! I always purchase insurance!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you kdray26 for your positive review. Glad you are loving the JCD381. Cheers, j5create. j5create

  • Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues whatsoever. Son is using with his Mac laptop. He has not had any issues.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      We like hearing that our customers do not have any complaints. I am glad to hear that the JCD381 has not caused any issues.
      Have a good day,
      j5create j5create

  • Rated 5 out of 5 stars

    Great USB-C Dual HDMI Mini dock!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like j5create products! This mini dock helped me to connect my second monitor because I was not able to use the j5create USB-C Triple Display Docking Station because my laptop did not support the DisplayPort Alt Mode. All the connections held fine in the ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Easy install with plug and play. No issues with USB Connections.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      Good to hear that the JCD381 is working well and isn’t causing any issues. This adapter is easy to set up and use, but it does require a driver to be installed. Some operating systems may automatically install the driver.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Need Ports

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful if you need additional ports for peripherals

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might have been my fault, but I couldn't get the drivers to install on work laptop.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, unfortunately, drivers would need to be installed with someone who has Admin rights for the process to complete. Sincerely, j5 j5create

  • Rated 5 out of 5 stars

    Really handy device

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this to connect multiple peripherals and monitors to my laptop, and haven't had any issues!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working fine now but I had a hard time getting the software to work on my mac. I had to update the operating system

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Clay,
      It is good to hear that that you have everything up and running now. I hope that you enjoy the added functionality that the mini docking station provides. We appreciate you for taking the time to write up a review.
      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    Docking station

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a docking station when I started working from home and has been great very compatible with all my USB products.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Its compact and lightweight design, making it great for use on the go. j5create

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. I’m not computer savvy but didn’t need help

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your review. Well done. Cheers! j5create

  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed because it didn't clutter my desk up at all. It was extremely easy to set up

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Extremely easy to setup, supplying all your basic needs in one is the idea behind the JCD381 and we're excited for your review.
      Cordially,
      j5create j5create

  • Rated 5 out of 5 stars

    Connector

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool device I don’t know how I lived without it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice connector

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in order to connect my MacBook to my router to test speed. It never connected

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you would like troubleshooting assistance the j5create customer support team would be happy to assist. You can find our contact information below:
      https://en.j5create.com/pages/contact-us
      I hope that we get the opportunity to assist you.
      Have a good day,
      j5create j5create

  • Rated 3 out of 5 stars

    It's fine, but there are either better options

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine - feels a little pricey for what it is though. My computer won't accept both mknitor inputs coming from this unit, but so far unable to confirm if its my laptop or this adapter itself.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. Drivers are located on j5create website under the "Support" tab. j5create

  • Rated 3 out of 5 stars

    Heats quickly and sometime hangs

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall ok experience with device, sometimes hangs and heats very quickly

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thank you for your feedback. Generally, adapters emit some heat as a normal part of its operation. If you have any concerns regarding the Dock, please contact our agents and they'll be glad to assist you. Kindly, j5create. j5create

  • Rated 4 out of 5 stars

    Multi adapter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly with multiple monitors. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well ……………………………………………………………………………….,……………….

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Docking station

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work on my Surface so I returned it and got the dell D300. Dell works great

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Dave,
      I regret to hear that the adapter didn’t work for your needs. A call to the j5create customer support team may have saved you a trip back to the store. Our customer support team is experienced with troubleshooting our devices with a wide variety of systems. Our contact information can be found printed on all of our product packaging.
      Have a good day,
      j5create j5create

  • Rated 5 out of 5 stars

    Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and has worked great for connecting monitor, mouse and power.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello Jules, the JCD381 works great with multiple devices connected as you have mention. Thank you so much for taking the time to write us a review. Cheers, j5create. j5create

  • Rated 5 out of 5 stars

    Good Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what I need works very well was a good buy will get other one soon

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Allows you to add two additional monitors/displays to increase your efficiency at work through your USB-C port. Extend your visual workplace with excellent dual-video HDMI. j5create

Sponsored