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Customer Ratings & Reviews

Your price for this item is $84.99
The comparable value price is $89.99

Customer reviews

Rating 4 out of 5 stars with 1316 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,316 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dock every thi fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can connect all my products fast and this makes work and play very easy.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easily allowing the user to add 2 HDMI monitors, Ethernet connectivity, and 2 USB ports for peripherals make the mini dock a one of a kind, we are thrilled to hear it is meeting your needs.
      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to install. Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Plugged it in and it was working with no additional effort.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Rusty, Simple installation and working great are two things we love hearing - thanks for your feedback!
      Cordially,
      j5create j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mini Dock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It is just what I needed to work from home.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Working from home can be hard; thanks to the JCD381, you can now add your monitors, Ethernet connection, USB devices all in one and be ready to work. Thanks for the positive review!
      Gratefully,
      j5create j5create

  • Rated 5 out of 5 stars

    Exceeded all my expectations!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to de-clutter my ports using this single docking station

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Exceeding all customer expectations while saving you space is part of the picture with the JCD381. We greatly value your feedback,
      j5create j5create

  • Rated 4 out of 5 stars

    Works great once driver is installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug & play installation didn't work for me. Once installed, I have had no issues with the dock.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi and thanks for the input on the JCD381; depending on what OS one has, the installation can be tricky depending on other variables as well. We are proud to know the device was able to work as intended and if you ever have any other questions, concerns feel free to contact support on the packaging.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and useful features including the helpful video port capability.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Adding HDMI monitors, hard wired internet for a safer, faster experience has never been easier - the perfect all in one for your basic needs!
      Thanks for your feedback,
      j5create j5create

  • Rated 3 out of 5 stars

    Great for the person who works out of a laptop bag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving it a lower rating only because it does not work for me once I have it. It is almost too mobile in the sense that it will slide all over your desk since it is only about 5 oz. My home workspace does not move that often so I ended up giving this to a co worker and buying myself the Plugable USB tower which I do like.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      I believe that I understand what you are saying about the JCD381. I think that the JCD543 may have been a better dock for you. It is more stable and has more functionality, but it still has a slim profile design so it is easy to take with you.
      https://www.bestbuy.com/site/j5create-usb-type-c-triple-display-docking-station/6357396.p?skuId=6357396
      We appreciate your feedback.
      Thank you,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Mac book Pro and needed this to use usb. Great product

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Accessing USB gadgets while adding multiple screens to work with is the nature of the JCD381, it's compatibility with Windows and Mac make it a handy dock.
      Regards,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mini dock. It works as advertised. Recommended

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      Thank you for recommending this mini dock. It has a lot of features: HDMI, Ethernet, and USB in a small sleek design. It is good to hear that you got a dock to suit your needs.
      Thank you,
      J5Create j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it allows me to connect my two HP monitors perfectly.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      It is great to hear that you were able to add two external monitors to your workstation with no problems. Thank you for sharing your review.
      Have a great day,
      j5create j5create

  • Rated 4 out of 5 stars

    It does it’s job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it’s job, Have not tried out the power delivery pass through to see if it’s any good

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      Let us know what you think, but I'm happy to hear that you've had success so far!

      Thanks,
      j5create j5create

  • Rated 4 out of 5 stars

    Very easy to hook up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Lenovo thinkpad !! I’ve got two monitors hooked up to my laptop

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Good day from j5create,
      It’s great to have extra monitors with your laptop. Having the extra USB ports will let you connect your peripherals to the dock so you only have to unplug one cable to pick up your laptop and go. Hope that you have a great day.
      Cheers,
      j5create j5create

  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great!! I purchased this for work and school and it helped big time with having multiple apps open

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what I needed for my new computer I got. Works great!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Employing multiple monitors to work off, charging capacity, and USB ports for peripherals is what the JCD381 is all about; quality in every detail at it's finest.
      Sincerely,
      j5create j5create

  • Rated 4 out of 5 stars

    Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You might have to download a driver but great for adding more ports

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Requires drivers for dual HDMI displays. Thank you for your review. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice small size. Easy setup. Does exactly what I needed it to do!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Small in size, easy to set up, doing exactly what you need it to do in supplying HDMI connectivity for more space to work with makes life easy and we are excited to hear it is meeting your expectations!
      Appreciatively,
      j5create j5create

  • Rated 4 out of 5 stars

    Great for setting up 2 monitors to a laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Have to download the driver separately, it is not plug and play. Still does the job.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Glad that the docking station is working out for you. The driver is necessary to get the full functionality out of docking station. We appreciate your feedback.
      Thanks,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    For Lenovo laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This USB-c adapter works great with my Lenovo Yoga

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      We appreciate you taking the time to share your review of the j5create mini docking station. Glad to hear that it is working great with your computer.
      Have a nice day,
      j5create j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    DOA... returns things to best buy its always easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased today may 29th 2022... the device was about $100 and it looks well made its stated that BEFORE connecting the docking station I have to download and install the Win driver... it does not say that its is Win-11 compatible but I figure that win 10 driver would make it work. I either got a death on arrival part of the driver it is not Win11 compatible. went back to best buy and got my money returned. downloading the driver was very straight forward but the web site is annoyingly design to try to get information from customers and to sell so something else...

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The Mini Docking Station is compatible with computer's running Win 11. Our Tech team is available for troubleshooting with you on our products. We apologize for the inconveniences. j5create

  • Rated 3 out of 5 stars

    The associated software is... not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solidly built, but the software packages are pretty terrible and not at all intuitive. USB hub functionality is fine. Video and network are not terribly convenient (at least on an M1 macbook)

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Depending on the OS you have, different instructions apply. ** If you require further assistance; please contact the j5create Technical Support team and they will be glad to further assist you. Thank you. j5create