Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great for my work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compatible with my laptop. Makes work easier. Easy to carry
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Andy, Ethernet, HDMI and USB ports for accessories in one make the perfect add on for a Windows or Mac computer and we value your feedback.
Sincerely,
j5create
Works Great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This allows me to add ports to my computer when I need them.
I would recommend this to a friendBrand response from J5create Team
Posted .Augmenting ports for gadgets, monitors and Ethernet for a more stable, secure internet connection is what the JCD381 does best. It's compatibility with Windows and macOS makes it a highly sought out choice.
Cordially,
j5create
- Pros mentioned:Ease of use
Has all of the connections I needed.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and has every connection I needed.
I would recommend this to a friendBrand response from J5create Team
Posted .Easy to install, all your needs in one is part of the deal when using the JCD381 - it's Ethernet, USB ports and HDMI makes this a must have.
Gratefully,
j5create
- Pros mentioned:Overall performance
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price every one was helpful thanks
I would recommend this to a friendBrand response from J5create Team
Posted .Economical and space-efficient were the two things in mind with the JCD381 - supporting up to 4K resolution and 1 gigabyte Ethernet speeds ensures a better work experience.
Cordially,
j5create
Does exactly what we needed it to do
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.During quarantine my wife needed to work from home and required the use of dual monitors with her work laptop. This does exactly that, also helps that extra peripherals can be plugged in. Such as a full keyboard and mouse. No issues with it so far.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi!
That's great news! I'm glad to hear that you've been able to get your wife up and running without difficulty and that she's able to work without having to worry about anything shutting down.
Thanks!
j5create
- Cons mentioned:Compatibility
I wanted to like it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a work accessory for my Mac. It didn't recognize the monitor. Get Squad attempted two times. They said installing is finicky but when it's going it's golden. However it didn't work, so I did a trade for the Mac dongle that doesn't need software. The new one just works.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Phil, I'm sorry to hear the JCD381 did not function as intended for you. Due to Mac's security implementation, you may have a difficult time getting the adapter setup. In such situations, we recommend reaching out to the support team printed on the packaging and we will be glad to help you get up and running in no time.
Appreciatively,
j5create
Good hub
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a hub for all the accessories for my friend’s desk environment. This worked!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We are happy to see that the JCD381 worked for setting up your friend’s workstation. Thanks for sharing your review on the mini docking station.
Have a great day,
j5create
J5create USB-C Dual HDMI
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device works but two things I note. 1. I did not read the box description close enough. The device only supports 1 x 4K the second HDMI is limited. 2. When in use with a single screen at 4K I see slowness in teams Device otherwise functions well
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add a 4K or two 2K displays via HDMI. We recommend that you disable a feature regarded as "hardware acceleration" within the affected programs. Hardware acceleration is a setting that will attempt to place a workload onto the hardware of the computer to help with the processing of specific applications. The effects of hardware acceleration may cause for applications to become moderately sluggish, graphically distorted, or completely unresponsive.
- Pros mentioned:Hdmi
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job as advertised hooked to a Dell laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Doug, I'm glad to hear the JCD381 was easy to setup and it is working with your Dell laptop. If needed, technical assistance can be obtained via chat, email and phone and an agent will gladly assist.
Cordially,
j5create
Good, but audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great but it tells windows its had a speaker when it does not have one which is annoying
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In the case where the JCD381 is detecting as a speaker, this may be because the audio output needs to be adjusted correctly within the playback settings (HDMI provides both video and audio thus potentially being the root of the problem here). If you wish, technical support can be obtained by contacting support on the casing and a representative will be more than happy to further assist in properly getting your JCD381 working correctly. We apologize for the inconvenience this may have caused.
Respectfully,
j5create
- Pros mentioned:Ease of use
j5create - USB Type-C Mini Docking Station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked like it said it would; easy to install; easy to use.
I would recommend this to a friendBrand response from J5create Team
Posted .Easy to install, easy to use represent the JCD381; simply download, install the driver and you're all set. For technical difficulties, feel free to contact support on the casing and an agent will be happy to help.
Sincerely,
j5create
USB Docking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a excellent USB Docking port replicator. The ability to display on 2 different HDMI monitors is a feature not commonly found in a docking station for a laptop. The ability to extent the ldesktop screen is valuable tool, the added wired network connect is excellent for gaming. The Standard USB port work at the speed of a USB-C port.
I would recommend this to a friendBrand response from J5create Team
Posted .Supports mirror or expand mode on additional displays. SuperSpeed USB 3.0 provides up to 5 Gbps transfer rates,
- Cons mentioned:Compatibility
Works for everything but connecting a monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product if it worked with Apple doesn’t seem to connect to my Mac when I use it on a 4K monitor
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Mac platform. Depending on the OS you have, different instructions apply. Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the Support tab. Thank you.
- Pros mentioned:Size
compact docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.small and compact when desk space is getting tight
I would recommend this to a friendBrand response from J5create Team
Posted .Small and compact for saving space perfectly describe the JCD381 - thanks for taking the time to write a review!
Cordially,
j5create
Nice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for dual monitors. Just wish it had more USB ports
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add two additional USB peripherals, two HDMI monitors, and a Gigabit Ethernet connection through your USB-C port. Thank you and take care.
Great dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product very fast and reliable would recommend to anyone
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for recommending our Dock. Cheers.
Poor Picture Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with the 4k port, significant picture quality degrading. Defeats the purpose of spending money on a nice monitor.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Dual Displays will support 3840 x 2160 and 2048 x 1152 / 1920 x 1080.
- Cons mentioned:Compatibility
Not user-friendly at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even after downloading the drivers I could not get it to function properly
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Pros mentioned:Overall performance
Docking station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I would expect a docking station to do. Works fine.
I would recommend this to a friendBrand response from J5create Team
Posted .Mike, We're glad to hear the JCD381 worked fine and was exactly what you expected.
Have a great day,
j5create
Not what I needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not what I needed. I kept it, because I couldn't return it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Rachel,
I am sorry that this was not the right product for you. if you ever have any questions about j5create products feel free to contact our customer support team. Our contact information is printed on all our product packaging and can also be found on our website under the support dropdown.
Thank you,
j5create