Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.
This summary was generated by AI based on customer reviews.
Good hub
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a hub for all the accessories for my friend’s desk environment. This worked!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
We are happy to see that the JCD381 worked for setting up your friend’s workstation. Thanks for sharing your review on the mini docking station.
Have a great day,
j5create
- Pros mentioned:Hdmi
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job as advertised hooked to a Dell laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hi Doug, I'm glad to hear the JCD381 was easy to setup and it is working with your Dell laptop. If needed, technical assistance can be obtained via chat, email and phone and an agent will gladly assist.
Cordially,
j5create
Good, but audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great but it tells windows its had a speaker when it does not have one which is annoying
No, I would not recommend this to a friendBrand response from J5create Team
Posted .In the case where the JCD381 is detecting as a speaker, this may be because the audio output needs to be adjusted correctly within the playback settings (HDMI provides both video and audio thus potentially being the root of the problem here). If you wish, technical support can be obtained by contacting support on the casing and a representative will be more than happy to further assist in properly getting your JCD381 working correctly. We apologize for the inconvenience this may have caused.
Respectfully,
j5create
- Pros mentioned:Ease of use
j5create - USB Type-C Mini Docking Station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked like it said it would; easy to install; easy to use.
I would recommend this to a friendBrand response from J5create Team
Posted .Easy to install, easy to use represent the JCD381; simply download, install the driver and you're all set. For technical difficulties, feel free to contact support on the casing and an agent will be happy to help.
Sincerely,
j5create
great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great!! I purchased this for work and school and it helped big time with having multiple apps open
I would recommend this to a friendUSB Docking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a excellent USB Docking port replicator. The ability to display on 2 different HDMI monitors is a feature not commonly found in a docking station for a laptop. The ability to extent the ldesktop screen is valuable tool, the added wired network connect is excellent for gaming. The Standard USB port work at the speed of a USB-C port.
I would recommend this to a friendBrand response from J5create Team
Posted .Supports mirror or expand mode on additional displays. SuperSpeed USB 3.0 provides up to 5 Gbps transfer rates,
J5create USB-C Dual HDMI
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device works but two things I note. 1. I did not read the box description close enough. The device only supports 1 x 4K the second HDMI is limited. 2. When in use with a single screen at 4K I see slowness in teams Device otherwise functions well
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add a 4K or two 2K displays via HDMI. We recommend that you disable a feature regarded as "hardware acceleration" within the affected programs. Hardware acceleration is a setting that will attempt to place a workload onto the hardware of the computer to help with the processing of specific applications. The effects of hardware acceleration may cause for applications to become moderately sluggish, graphically distorted, or completely unresponsive.
- Pros mentioned:Size
compact docking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.small and compact when desk space is getting tight
I would recommend this to a friendBrand response from J5create Team
Posted .Small and compact for saving space perfectly describe the JCD381 - thanks for taking the time to write a review!
Cordially,
j5create
Nice product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for dual monitors. Just wish it had more USB ports
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add two additional USB peripherals, two HDMI monitors, and a Gigabit Ethernet connection through your USB-C port. Thank you and take care.
Great dock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product very fast and reliable would recommend to anyone
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for recommending our Dock. Cheers.
- Pros mentioned:Overall performance
Docking station
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I would expect a docking station to do. Works fine.
I would recommend this to a friendBrand response from J5create Team
Posted .Mike, We're glad to hear the JCD381 worked fine and was exactly what you expected.
Have a great day,
j5create
- Cons mentioned:Compatibility
Works for everything but connecting a monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product if it worked with Apple doesn’t seem to connect to my Mac when I use it on a 4K monitor
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Mac platform. Depending on the OS you have, different instructions apply. Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the Support tab. Thank you.
Not what I needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not what I needed. I kept it, because I couldn't return it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Rachel,
I am sorry that this was not the right product for you. if you ever have any questions about j5create products feel free to contact our customer support team. Our contact information is printed on all our product packaging and can also be found on our website under the support dropdown.
Thank you,
j5create
- Cons mentioned:Compatibility
Not Plug & Play for Mac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not a plug & play device for my macbook pro (Monterrey 12.1). Asked me to install drivers, other software, and when it eventually worked for my mouse, 3 other ports still did not work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The Mini Dock requires an installation of a driver for Mac computers. Depending on the OS you have, different instructions apply. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist if necessary. Thank you.
works with surface book 3
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the few 3rd party docks that works with surface book 3!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
We appreciate you for choosing the JCD381. Glad to hear that it is working well with your Surface 3.
Cheers,
The j5create team
Adds value to the MacBook Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now have 2 screens for the MacBook Pro. Much better options than what Apple offers
I would recommend this to a friendBrand response from J5create Team
Posted .Adding value all in one; the JCD381 makes the top 5. Containing dual HDMI connectivity, Ethernet for a more secure, reliable internet experience, charging capability up to 65 watts and on top, USB ports for peripherals makes work smoother.
Regards,
j5create
Great device - but Doesn’t support updated Macs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. But they need to update the drivers for the new Mac OS. I wish it worked :/
I would recommend this to a friendBrand response from J5create Team
Posted .Fonzy, We're sorry to hear we did not have compatible software for your JCD381. At this time, we have compatible software for versions 10.8-11.2.3 and if you wish to get assistance on getting setup, please contact support and a rep will gladly assist.
Respectfully,
j5create
Poor Picture Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with the 4k port, significant picture quality degrading. Defeats the purpose of spending money on a nice monitor.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Dual Displays will support 3840 x 2160 and 2048 x 1152 / 1920 x 1080.
Thr perfect hub for dual HDMI monitors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two LG 27" monitors and was pleased to discover this hub/docking station with two HDMI ports. (This is so much cleaner than the setup I had with a desktop computer.) Thanks to Best Buy for the recommendation.
I would recommend this to a friend- Cons mentioned:Compatibility
Not user friendly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very limited display resolution options. Difficult to install drivers and make work correctly. Not simply plug and play with MacBook. Returning because it will not work with wide screen.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Unfortunately, both HDMI ports will not support wide screen capabilities. Supports (1) 4K (* Widescreen) or (2) 2K displays via HDMI. Cordially, j5.
