Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
Not what I needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not what I needed. I kept it, because I couldn't return it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Rachel,
I am sorry that this was not the right product for you. if you ever have any questions about j5create products feel free to contact our customer support team. Our contact information is printed on all our product packaging and can also be found on our website under the support dropdown.
Thank you,
j5create
- Cons mentioned:Compatibility
Not user-friendly at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even after downloading the drivers I could not get it to function properly
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
jScreate mini-docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. The only complaint is that the power cord is too short, limiting the placement of the docking station.
I would recommend this to a friendNot as useful as other universal docking stations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this. I only have one c-type port on my laptop which is used for power. When I plugged this into my laptop the power charging for the laptop had to go through the mini dock and it was REALLY SLOW, almost non-existent. I much prefer ZettaGuard USB 3.0 docking station option. Unfortunately, Best buy doesn't carry it so had to buy on Amazon.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your USB-C Dual HDMI Mini Dock. We have other hubs and docking stations with a higher power delivery rating that may allow for faster charging to the computer. I recommended reaching out to our customer support team for assistance. To reach out to our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
- Cons mentioned:Compatibility
Not Plug & Play for Mac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not a plug & play device for my macbook pro (Monterrey 12.1). Asked me to install drivers, other software, and when it eventually worked for my mouse, 3 other ports still did not work.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The Mini Dock requires an installation of a driver for Mac computers. Depending on the OS you have, different instructions apply. ** If you require further assistance; please contact the j5create Technical Support team and we will be glad to further assist if necessary. Thank you.
works with surface book 3
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the few 3rd party docks that works with surface book 3!
I would recommend this to a friendBrand response from J5create Team
Posted .Hi,
We appreciate you for choosing the JCD381. Glad to hear that it is working well with your Surface 3.
Cheers,
The j5create team
Multi function connection
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this tool to connect my laptop to my large screen and to plug into my modum. It has not given me any issues
I would recommend this to a friendHuge!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice!!! We connect some divice went work on my laptop.
I would recommend this to a friendAdds value to the MacBook Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Now have 2 screens for the MacBook Pro. Much better options than what Apple offers
I would recommend this to a friendBrand response from J5create Team
Posted .Adding value all in one; the JCD381 makes the top 5. Containing dual HDMI connectivity, Ethernet for a more secure, reliable internet experience, charging capability up to 65 watts and on top, USB ports for peripherals makes work smoother.
Regards,
j5create
Great device - but Doesn’t support updated Macs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. But they need to update the drivers for the new Mac OS. I wish it worked :/
I would recommend this to a friendBrand response from J5create Team
Posted .Fonzy, We're sorry to hear we did not have compatible software for your JCD381. At this time, we have compatible software for versions 10.8-11.2.3 and if you wish to get assistance on getting setup, please contact support and a rep will gladly assist.
Respectfully,
j5create
J5Greate, amirite
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had great luck with all of the J5Create adapters so we have and will continue to come back to them for our needs. You should too.
I would recommend this to a friendThr perfect hub for dual HDMI monitors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two LG 27" monitors and was pleased to discover this hub/docking station with two HDMI ports. (This is so much cleaner than the setup I had with a desktop computer.) Thanks to Best Buy for the recommendation.
I would recommend this to a friend- Cons mentioned:Compatibility
Not user friendly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very limited display resolution options. Difficult to install drivers and make work correctly. Not simply plug and play with MacBook. Returning because it will not work with wide screen.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Unfortunately, both HDMI ports will not support wide screen capabilities. Supports (1) 4K (* Widescreen) or (2) 2K displays via HDMI. Cordially, j5.
USB-C Dual
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my surface pro. Device good and works but too big for attachments. Not for something you carry around a lot. Will be good for home computer.
I would recommend this to a friendsuper good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.expected to plug and play but had to download software. Once that was done it was terrific,
I would recommend this to a friendGreat for civilian computers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device works great. Just remember, you must download the driver. If you are on a military network and computer, this is probably not for you.
I would recommend this to a friendExcellent small docking station.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent docking station for your laptop to a large supplemental monitor. Plugs in easily and provides the utility you need.
I would recommend this to a friendWorked with Macbook 12' Ratina
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried many USB C hub to get Dual extended display for Macbook 12' inch but nothing really worked. This work seamlessly with 2 external monitors, the driver set up was little tricky but I was able to finsih set up in less than 30 min. It works for any Mac or Windows laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello there and thanks for the review on the JCD381 and how it is meeting your expectations, we sincerely appreciate it!
Thanks,
j5create
Simple and functional!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works to connect my laptop to a larger desktop screen! Also gives me extra connections I need! I just plugged in out of box and it has worked fine.
I would recommend this to a friendNot great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works but the driver install process isn’t the best experience and the video performance is not great. Next time I will spend a bit more and go with a cal digital or belkin product.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback. If you require assistant, please contact our agents and they will be happy to assist you with the issue you are experiencing. Kindly, j5.