Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.
This summary was generated by AI based on customer reviews.
Works great for 19 MacBook Pro Intel Core i7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use to connect my MacBook Pro to two HP 26" monitors via HDMI cable. Works like a charm. You can also charge your laptop by connecting the power source to the docking station. No issues with USBs either. Have not tried the ethernet port, no use for it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello there and thanks for the input on the JCD543 docking station, easy set up and functionality describes the JCD543 and really happy to heard it is meeting your needs, thanks!
Regards,
j5create
- Cons mentioned:Heat
Horrible. Lasted only 3 months!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give it less than 1 star!!! Waste of $100.00 which in this day and age I cannot afford to have lost! I bought this with my new laptop because my new laptop didn't have enough portals. Specifically I needed to be able to have an HDMI connection to my separate large screen monitor. I've noticed the docking station to be a bit too warm for my desire. Now the HDMI connection on this docking station has gone bad in less than 3 months of use!! I know to be a fact because I connected my big screen monitor to the HDMI connection on my older computer and the big screen monitor works fine.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear about this! It sounds like you might have had a defective unit. If you'd contact my customer service team, we'd be more than happy to help you get up and running. Our information can be found on the back of all of our product boxes and on our website.
Thanks,
j5create
Great hub
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hub. Haven’t had any problems with multiple items being plugged in at the same time.
I would recommend this to a friend- Pros mentioned:Hdmi
USB - hdmi accessory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know I’m not to date on technology but I had to purchase this because my new laptop only offers two ports. It’s roughly $100 so you can plug USB and HDMI into it. I needed it so.......
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Possessing HDMI and USB connectivity on your computer can be necessary for working from home and needing to utilize multiple accessories at once. We are glad to hear the JCD381 has met your needs and if you ever come across any issues with your adapter, feel free to contact the support team mentioned on the casing to speak with a specialist.
Sincerely,
j5create
small and compact
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It might work better with a power supply added to it.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, the JCD381 is bus powered by the computer and when connected it will provide the user with up to two additional HDMI monitors; one up to 4k and the other up to 2k resolutions. If you are experiencing delayed performance, I highly recommend contacting the support team on the packaging for troubleshooting the issue.
Sincerely,
j5create
Overheats
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The docking station worked, but overheated after about an hour and shut down with only one 4K monitor attached. So I returned it for a proper docking station with USB-C power input and pass through.
No, I would not recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and powers multiple devices with the laptop.
I would recommend this to a friendBrand response from J5create Team
Posted .Powering multiple devices and augmenting HDMI displays, Ethernet and USB ports for peripherals in one - thanks JJohnson!
Cordially,
j5create
Needed accessory
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. With the newer slim laptops they dont have as many ports so when you are stationary and not travelling this helps with hooking up extras.
I would recommend this to a friend- Cons mentioned:Compatibility
Not user-friendly at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even after downloading the drivers I could not get it to function properly
No, I would not recommend this to a friendBrand response from J5create Team
Posted .If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.
- Cons mentioned:Compatibility
NOT FOR NEW MODELS OF MACBOOK PRO 2018
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE PRODUCT STILL DOES NOT HAVE WORKING DRIVERS FOR NEW MODELS OF MACBOOK PROS (2018) . I HAD TO RETURNED IT. I AM GIVING 2 STARS BECAUSE IT WAS RECOMMENDED TO ME AT BEST BUY STORE. FOR OTHER LAPTOPS MAY WORK, NICE CONCEPT.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .FrequentClient32, We apologize for the inconvenience in the JCD381 not working for you. If in the future you have issues with your j5create device, we encourage you to please contact the support team and an agent will be more than happy to help get you setup.
Respectfully,
j5create
Good affordable dock
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed this dock for working from home. My dock died and I went to Best Buy and picked this one up. It’s worked great ever since.
I would recommend this to a friendHighly recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed, my laptop doesn't always connect to WiFi, and doesn't have a usb port so this was perfect! This is my 2nd one, the first one lasted about 2 years.
I would recommend this to a friendAmazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great build quality. No issues. Connecting it was super easy.
I would recommend this to a friendDocking station for dual monitors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Docking station works efficiently and doesn’t overkill the need to set up dual monitors. Microsoft picks up the install software eliminating need for exterior download driver.
I would recommend this to a friendDriver Beware
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it says, just not very well. Everything is fine, then the mouse will freeze and jump around. I am 95% certain it is a driver issue because the Windows Driver Foundation task becomes the biggest user of CPU and GPU. WDF shouldn't be using 10-20% of the CPU and up to 25% of the GPU. This occurs on both my work (Dell/Windows 10) and personal (Samsung/Windows 11) laptops, both of which have all the most current drivers and updates. Unfortunately, I didn't figure this out until it was outside of the return window.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform. Please contact our Technical Support Team, so that they can get more information from you; in order to narrow down the exact issue you are experiencing. Their information can be found on our website under the "Support" tab. Thank you.
Works! Needed 2 HDMI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cable is stiffer than previous used j5create products.
I would recommend this to a friendBrand response from J5create Team
Posted .Stiff cable for durability and connectivity for all your basic needs in one make the JCD381 a great choice and we value your review.
Cordially,
j5create
Hub review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product requires you to download drivers to use their Ethernet port which is not friendly when using a company’s computer when it is locked by a system admin. Other port do work which I was able to get buy
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Tony, unfortunately, downloading drivers requires one to have full Admin rights to complete the process. We do offer PnP (Plug and Play) devices that do not require drivers and if that's something you are interested in, our contact info. is available on our website. Thank you for your review. Kindly, j5create.
- Cons mentioned:Compatibility
Not compatible with MacBooks and Work Laptops
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Requires a driver download. Did not know this when I ordered online. Does not work with MacBook Pro M2 (regular chip). Won’t work with most employer provided laptops unless your company allows driver downloads.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Dual HDMI Mini Dock is compatible with the M2 chip. The employer must allow the driver to be downloaded and installed if the company has restricted access. If you have any questions please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Just what I needed...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was purchased as an all in one dongle for my 13.3 HP Spectre. So far, I have no complaints. The Ethernet port supports Gig connections and the product supports multiple monitors for dual screen set ups.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
A lot of low profile computers have very few ports and a dock of some kind will really expand their potential. The JCD381 will allow you to add two additional monitors, which is great for building out a workstation. We appreciate your review.
Thanks,
j5create
Happy with Dock
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dock is great for adding multiple devices to computer.
I would recommend this to a friend
