Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.
This summary was generated by AI based on customer reviews.
Terrible return policy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy - You have just lost a customer. What kind of store has a 15 day return policy? Especially when you’re trying to compete against the convenience and prices of Amazon? When. $90 computer hub doesn’t support the cables of my two monitors, and I try to return it 3 weeks later, and you only offer me in store credit—you may have gained $90 but you have lost a LIFETIME of purchases that will now go to Amazon. What are you thinking???? You can’t compete in price. You can’t compete in variety. The only thing you’ve got is convenience (because I want the hub now, not tomorrow). And you just gave that up with this return policy. Bye bye forever, Worst Buy! SMH
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the situation you are facing with your USB-C Dual HDMI Mini Dock. I recommended reaching out to our customer support team for further assistance in finding the right product for you. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Does ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but after a full day, it tends to get really hot.
I would recommend this to a friendThumbs up
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality item, owned it for a while, never had a problem, simple in use, stylish design, no complaints, would recommend to a friend or family member
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your feedback and I'm glad it was an easy setup . Thanks for recommending the Docking Station to family and friends. Have a great day!
One good Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works and does what it promises. Plug and play. Easy to hook up.
I would recommend this to a friendUsb docker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slim and easy to use offers perfect display though I feel it is a little pricey product where other products are available in lesser price
I would recommend this to a friendBrand response from J5create Team
Posted .USB 3.0, Ethernet, Power Delivery and 2 HDMI video ports over a single USB-C connection.
Great docking station
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have so much more flexibility now with this docking station and can use my large monitor when I need to work on spreadsheets and multiple documents! Worth the money for sure!
I would recommend this to a friendBrand response from J5create Team
Posted .Hello,
That is exactly what a docking station is for; to get more flexibility out of your laptop. Having additional monitors can really help increase productivity. We are happy that you are pleased the value of this docking station.
Have a great day,
j5create
- Pros mentioned:Price
Great Docking Station for an Office Workstation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a good price, it can also handle more power than specified. I have a 100W USB-C charger plugged in, the charging and displays work great! I'm using this dock for a dual monitor setup for two workstations, which are using laptops listed below. Lenovo ThinkPad ASUS Zenbook
I would recommend this to a friend - Cons mentioned:Heat
Do not buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 10 months, it died. It was constantly hot, yet it worked up until last week it gave out. Their 1-year warranty is of no help. I am glad my AMEX helped with the refund protection.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Dual HDMI Mini Dock has a 2 year limited warranty through the manufacture. Generally, adapters emit heat as a normal part of its operation. Hotter operating temperatures can be expected, if the USB-C pass-through charging and/or all ports on the hub are utilized.
It's ok.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe this is operator error but there is a significant delay when using multiple monitors. My computer is wicked fast but I sometimes find myself hunting for the cursor.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please make sure computer is up to date on Bios, Chipset, drivers, etc.
Reliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. My partner and I both use it with no issue switching between laptops. It's been a great addition to our home office.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and rating. Have a great day!
Ok to start with but no room to expand.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When to get something that I had researched but got talked into this one by the sales staff. I know Best Buy makes more money when they sale their band items but the item I went in for is truly better.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .SchertzPhoto, thank you for the review on the JUD380. If the mini dock is not performing to your expectations, please feel free to contact the support team printed on the casing and a specialist will be glad to make recommendations on other models that may perform better. Because the JUD380 is driver based, slight lag/delay may be experienced and therefore a plug-and-play adapter may work better for you.
Thank you for your time,
j5create
2nd monitor, just like taht!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met my needs perfectly. Dual monitor for my laptop and extra charging, USB compatible with my flash drives.
I would recommend this to a friendAdditional usb ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Was disappointed that most of the new laptops don’t have at least two or more USB ports so you have to guy an adapter Glad this one works great
I would recommend this to a friendBrand response from J5create Team
Posted .Charge your laptop/cellphone, connect multiple peripherals and transfer data at the same time.
Limited power to laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked when plugged into laptop. However laptop then gave error that it was not getting enough power.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The power-in port will only support 60W pass-through charge. Please check the power requirements of your manufacturer hardware for more information on your device.
Solid product nice price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great solid product the price is not excesive J5 makes good stuff
I would recommend this to a friendNeeds drivers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use with work laptop to add an extra Monitor but it needed drivers to work. This was not clearly labeled
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform. If you have a work computer, you are getting an Access Denied error. This occurs when you do not have Administrative access to your computer. You may have to contact your IT department in order to see if they will allow you to install the software. Thank you.
Works Great!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great value for the money! I like this product a lot!
I would recommend this to a friend- Cons mentioned:Connectivity
Horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 3 of these. Yes, 3. All three of them just stop working, their usb c connections break and thats it. Awful.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on j5create website under the Support tab. Thank you.
Works really well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Only issue I have is that it would sometimes at random switch the orientation of the dual monitors so that I would have to unplug the HDMI cables and switch them
I would recommend this to a friendBrand response from J5create Team
Posted .RonnieK, In regards to monitor mapping having to be redone, this could be due to settings / changes not being saved. If you would like assistance on how to save changes, feel free to reach out to us and we'll gladly assist.
Sincerely,
j5create
Simple set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since a lot of new computers dont have that many ports (which I dont know why they reduced them) this opens it back up. I thought it was a little high in price.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Oscar,
I think that manufacturers are getting rid of laptop ports to reduce cost and to slim down the computers. This is making hubs, docks, and adapters a necessity to get the most out of your new laptop. We appreciate you for choosing a j5create docking station.
Thank you,
j5create