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Customer Ratings & Reviews

Your price for this item is $84.99
The comparable value price is $89.99

Customer reviews

Rating 4 out of 5 stars with 1316 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are satisfied with the USB-C Dual HDMI Mini Dock's ease of use, HDMI functionality for dual monitor setups, and its compact size. Many appreciate the product's performance and the reasonable price point, although some experienced compatibility issues, particularly with Mac products. A few users also noted that the device can get warm during operation and has power limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,316 reviews
  • Rated 5 out of 5 stars

    GET ADD for multi-USE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multi-use of computer to be able to multitask in one place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Home Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my needs. Easy install. Supports 2 monitors plus laptop screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to have so you can add different components to your laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with HP computers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a docking station to work with my HP computer and all of my monitors.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Easily add a 4K or two 2K displays via HDMI. j5create

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This multi docking center meets all of my expectations

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Has to be rebooted often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the j5create USB type-c mini docking station so that I can connect a large screen via HDMI to my new solid state drive laptop. With this mini doc station I have experienced my laptop's screen display turn sideways, and upside down. I finally figured out it was the j5create that caused it. Unplug, and plug back in. Display scree fixed. It also will quit communicating to my large screen periodically during my work. Again, reboot the j5create to get the large screen back on. Other than that, the j5create does what it's supposed to do, which is hook-up.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Using a device to meet your needs and instead it causes more problems is unwelcoming; we understand and apologize for the inconvenience it may have caused. It sounds like there may be some troubleshooting that could be done and in order to resolve or offer a solution, we would value the opportunity to see what can be done. Technical support information can be found on the box and an agent will be ready to assist.
      Thank you,
      j5create j5create

  • Rated 5 out of 5 stars

    Works well...minimal space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well on both laptops that we have in our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as advertised

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what is needed. No challenges and easy to download the driver. Have been able to link multiple monitors without a problem.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Mini Dock features two USB-A ports for connecting extra peripherals, HDMI & VGA output port, as well as an integrated Ethernet port for a reliable wired network connection. Thank you for your support, Familyfun. Cheers! j5create

  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for dual monitor and laptop works perfect. Tried Amazon first but get what you paid for sent it back got this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for working feom home to connect internet, monitor, chargers etc. haven’t had any issues with over heating like my last one.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      THarris, we appreciate your review and rating. Thanks and have a nice weekend. j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not for Big Sur.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work with my Macbook Pro 2017 running Big Sur. I contacted the company and they stated they do not have a driver for Big Sur yet, which is ludicrous. Big Sur has been out for months now, and the fact that this docking station even needs a driver to begin with when many docking stations are plug and play. This station requires extra work for the user, a very dated process.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We apologize for the misinformation you received. When it comes to M1 Macs, we are still developing compatible software for it. If you have an Intel based Mac, we do have drivers ready. In the case where you have an M1 Mac, we would be more than happy to add you to the wait list and once the drivers are available, you will be notified. If interested, please feel free to reach out to the support team printed on the casing and an agent will be ready to help.
      Respectfully,
      j5create j5create

  • Rated 5 out of 5 stars

    Easy to use!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for multiple monitors and screens, i use daily working from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mini dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dock is a streamlined way for me to connect a variety of devices to my laptop for work. Exactly as needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    j5create - USB-C Dual HDMI Mini Dock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    j5create - USB-C Dual HDMI Mini Dock, great dock and fast.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    J5 meh

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't come with a charge cable as indicated on the box. Difficult to find firmware. Don't recommend

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      To clarify, the dock does not include its own power adapter, it is designed for use with your existing USB-C power supply, as noted on the packaging (“When using your own Type-C power adapter”). For driver installation, these can be found on our website under the Support tab. Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on j5create website under the Support tab. Thank you. j5create

  • Rated 5 out of 5 stars

    Docking Station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection was great, nothing to download. Plugged the docking station into my computer and connected the monitors. Working like a charm.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello LGbrown, we are happy that the JCD381 was an easy set up and thank you for taking the time to leave us a review. Your feedback means a lot. Cheers, j5create. j5create

  • Rated 5 out of 5 stars

    Must have for multiple portable accessories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well constructed and an essential item for my travel bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome port!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best buys to work during the pandemic. Never failed, froze or any problem at all. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a slimline POE Dock. This works great and provided the expansions I needed. No issues connecting and does the job.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      'Perfect' is what we love to hear about our products and we're grateful to hear you are having no issues with your JCD381!
      Regards,
      j5create j5create

  • Rated 5 out of 5 stars

    Teachers friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my daughter as a gift for her new computer. She is a teacher and this is such an amazing addition to her tool box of teaching aids.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Teaching can be tough without the right tools, thanks to devices like the JCD381, you can easily view your power points and more on larger screens for easier viewing.
      Appreciatively,
      j5create j5create