Customer Ratings & Reviews
- Model:
- JCD381
- SKU:
- 6201440
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers appreciate the USB-C Dual HDMI Mini Dock for its ease of use, HDMI connectivity, overall performance, and compact size. Many find the price point appealing and value the multiple ports and monitor support it offers. However, some customers have reported compatibility issues and concerns about the device's heat generation. A few have also mentioned connectivity problems and expressed dissatisfaction with the cable length.
This summary was generated by AI based on customer reviews.
Does ok
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job but after a full day, it tends to get really hot.
I would recommend this to a friendReliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. My partner and I both use it with no issue switching between laptops. It's been a great addition to our home office.
I would recommend this to a friendBrand response from J5create Team
Posted .Thank you for your review and rating. Have a great day!
- Pros mentioned:Price
Great Docking Station for an Office Workstation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a good price, it can also handle more power than specified. I have a 100W USB-C charger plugged in, the charging and displays work great! I'm using this dock for a dual monitor setup for two workstations, which are using laptops listed below. Lenovo ThinkPad ASUS Zenbook
I would recommend this to a friend One good Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works and does what it promises. Plug and play. Easy to hook up.
I would recommend this to a friendAdditional usb ports
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Was disappointed that most of the new laptops don’t have at least two or more USB ports so you have to guy an adapter Glad this one works great
I would recommend this to a friendBrand response from J5create Team
Posted .Charge your laptop/cellphone, connect multiple peripherals and transfer data at the same time.
Terrible return policy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy - You have just lost a customer. What kind of store has a 15 day return policy? Especially when you’re trying to compete against the convenience and prices of Amazon? When. $90 computer hub doesn’t support the cables of my two monitors, and I try to return it 3 weeks later, and you only offer me in store credit—you may have gained $90 but you have lost a LIFETIME of purchases that will now go to Amazon. What are you thinking???? You can’t compete in price. You can’t compete in variety. The only thing you’ve got is convenience (because I want the hub now, not tomorrow). And you just gave that up with this return policy. Bye bye forever, Worst Buy! SMH
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the situation you are facing with your USB-C Dual HDMI Mini Dock. I recommended reaching out to our customer support team for further assistance in finding the right product for you. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
2nd monitor, just like taht!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Met my needs perfectly. Dual monitor for my laptop and extra charging, USB compatible with my flash drives.
I would recommend this to a friend- Cons mentioned:Heat
Do not buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 10 months, it died. It was constantly hot, yet it worked up until last week it gave out. Their 1-year warranty is of no help. I am glad my AMEX helped with the refund protection.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Dual HDMI Mini Dock has a 2 year limited warranty through the manufacture. Generally, adapters emit heat as a normal part of its operation. Hotter operating temperatures can be expected, if the USB-C pass-through charging and/or all ports on the hub are utilized.
Limited power to laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked when plugged into laptop. However laptop then gave error that it was not getting enough power.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The power-in port will only support 60W pass-through charge. Please check the power requirements of your manufacturer hardware for more information on your device.
Works really well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Only issue I have is that it would sometimes at random switch the orientation of the dual monitors so that I would have to unplug the HDMI cables and switch them
I would recommend this to a friendBrand response from J5create Team
Posted .RonnieK, In regards to monitor mapping having to be redone, this could be due to settings / changes not being saved. If you would like assistance on how to save changes, feel free to reach out to us and we'll gladly assist.
Sincerely,
j5create
Simple set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since a lot of new computers dont have that many ports (which I dont know why they reduced them) this opens it back up. I thought it was a little high in price.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Oscar,
I think that manufacturers are getting rid of laptop ports to reduce cost and to slim down the computers. This is making hubs, docks, and adapters a necessity to get the most out of your new laptop. We appreciate you for choosing a j5create docking station.
Thank you,
j5create
Needs drivers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use with work laptop to add an extra Monitor but it needed drivers to work. This was not clearly labeled
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Proper functionality entails downloading and installing a driver on a Windows or Mac platform. If you have a work computer, you are getting an Access Denied error. This occurs when you do not have Administrative access to your computer. You may have to contact your IT department in order to see if they will allow you to install the software. Thank you.
Has to be rebooted often
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the j5create USB type-c mini docking station so that I can connect a large screen via HDMI to my new solid state drive laptop. With this mini doc station I have experienced my laptop's screen display turn sideways, and upside down. I finally figured out it was the j5create that caused it. Unplug, and plug back in. Display scree fixed. It also will quit communicating to my large screen periodically during my work. Again, reboot the j5create to get the large screen back on. Other than that, the j5create does what it's supposed to do, which is hook-up.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Using a device to meet your needs and instead it causes more problems is unwelcoming; we understand and apologize for the inconvenience it may have caused. It sounds like there may be some troubleshooting that could be done and in order to resolve or offer a solution, we would value the opportunity to see what can be done. Technical support information can be found on the box and an agent will be ready to assist.
Thank you,
j5create
Solid product nice price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great solid product the price is not excesive J5 makes good stuff
I would recommend this to a friendWorks with HP computers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally found a docking station to work with my HP computer and all of my monitors.
I would recommend this to a friendBrand response from J5create Team
Posted .Easily add a 4K or two 2K displays via HDMI.
Exactly as advertised
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what is needed. No challenges and easy to download the driver. Have been able to link multiple monitors without a problem.
I would recommend this to a friendBrand response from J5create Team
Posted .Mini Dock features two USB-A ports for connecting extra peripherals, HDMI & VGA output port, as well as an integrated Ethernet port for a reliable wired network connection. Thank you for your support, Familyfun. Cheers!
Works Great!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great value for the money! I like this product a lot!
I would recommend this to a friend- Cons mentioned:Compatibility
Not for Big Sur.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work with my Macbook Pro 2017 running Big Sur. I contacted the company and they stated they do not have a driver for Big Sur yet, which is ludicrous. Big Sur has been out for months now, and the fact that this docking station even needs a driver to begin with when many docking stations are plug and play. This station requires extra work for the user, a very dated process.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .We apologize for the misinformation you received. When it comes to M1 Macs, we are still developing compatible software for it. If you have an Intel based Mac, we do have drivers ready. In the case where you have an M1 Mac, we would be more than happy to add you to the wait list and once the drivers are available, you will be notified. If interested, please feel free to reach out to the support team printed on the casing and an agent will be ready to help.
Respectfully,
j5create
Multi use!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for working feom home to connect internet, monitor, chargers etc. haven’t had any issues with over heating like my last one.
I would recommend this to a friendBrand response from J5create Team
Posted .THarris, we appreciate your review and rating. Thanks and have a nice weekend.
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used for dual monitor and laptop works perfect. Tried Amazon first but get what you paid for sent it back got this
I would recommend this to a friend
