Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 10757515
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Lots of expansion, but hot
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like all the ports that this offers. But it does get quite hot on MacBook Pro. And I’ve had a few SD card transfers corrupt when using this.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Good Morning,
I'm really sorry for the inconvenience this has caused you.We do expect that the device will get warm to moderately hot, but this is well within normal ranges. Our device has been stress tessed and we have found that the average max opeational temperature for this product is ~106 °F / 41 °C, this is also while the adapter is under a full load or is being used continuously for >~ 1hr.Please remember that ambient temperatures can also affect the unit as well as your computer. Manufacturer's recommend that computers be used where the temperature is between 50° and 95° F (10° and 35° C)." If you are finding that your device is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, it may be defective and we'd be more than happy to help with an exchange. While testing, we haven't found this product to run at anything higher than 112°F/44 °C, for periods <10 minutes.If you would like to speak to our customer service representatives, our information can be located on the back of all of our product boxes, as well as on our website on the support page. There you can find links to our livechat, phone and ticketing services.
Sincerely,
j5create
works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.since Apple took her T-bird away, now you gotta get one of these for any MacBook… works great
I would recommend this to a friendGood product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. I bought it to use with my new computer. It can be use with a large number of devices.
I would recommend this to a friendBest dock yet!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Best dock ive owned so far! Small short compact for my backpak too! Lightweight cant beat the price either
I would recommend this to a friendExpensive but works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the quality of this product but it is a bit expensive for what it is. The hub itself gets hot to the touch but I think that is just because it isn't very efficient and not due to it being unsafe.
I would recommend this to a friendBrand response from J5create Team
Posted .D3lete, we completely understand if you are concerned due to the warm touch of the JCD383. Please rest assured this is considered normal under operating conditions. If the JCD383 is harming you in any way, please do not hesitate to reach out to the support team and a specialist will gladly assist in setting up an exchange under the manufacturer's two year warranty.
Respectfully,
j5create
Effective for the Ethernet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The j5create worked easily. I plugged it in and I was able to connect to ethernet through my laptop. I have not had the opportunity of checking out any of the other features. The adapter was useful for ethernet for me.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, I'm glad the Ethernet port was useful for you. Thank you and enjoy the rest of the additional ports on the device. Cheers!
Apple peripherals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed. Now I can use my Mac air for the purpose I purchased it.
I would recommend this to a friendWorks good, gets hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it expected. However it gets very hot, and thats without using the power pass-thru. Haven't tried that so no idea how much hotter it would get. IMO the high heat will lead to short life. I have other J5create products and do not have this issue. So it's either a design flaw, or I managed to get a lemon.
No, I would not recommend this to a friendj5create - USB-C Multi Adapter - silver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.j5create - USB-C Multi Adapter - silver is easy to use. Just plug it in.
I would recommend this to a friendUSB adaptor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has more ports that I need right now but that may be useful if I decide to expand my equipment.
I would recommend this to a friendPracticle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was perfect to keep using my usb items on my new computer that only has usbcs
I would recommend this to a friendGreat hub
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well but at times we get extremely hot. I’m not sure if it’s the device or my laptop but very convenient as the ethernet connection as well like that very much.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello Calwes, the JCD383 is built with compactness and portability in mind with an aluminum housing, it can get warm because of that. Using the Ethernet port can also heat up because it's consuming/manipulating current but the body should never become too hot to handle. If you have any concerns, please give us call and we'll be happy to assist you. Thank you for sharing your feedback with us. j5create.
Hot stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device works well but when the Cat 5/6 cable is plugged in it gets really hot almost to hot to touch.
I would recommend this to a friendBuy this and be done....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made.... does not feel like cheap plastic junk.... plugs right in and works great on surface pro.... wish cord was a little longer so didn't have to hang by the only port on side of screen...
I would recommend this to a friendGreat product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boight this for my macbook pro, works great for the extra ports I did not have prior.
I would recommend this to a friendExcellent product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect to use with my new MacBook. I needed the extra ports to do my work.
I would recommend this to a friendFull utilization of my new MAC.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gadget helps me more fully utilize my new MAC. It is great!
I would recommend this to a friendjust what i was hoping for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to use as a portable docking station or for an ethernet connection
I would recommend this to a friendGood enough for most
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my Lenovo flex and half the price of Lenovo’s hub. Wish it had one more usb-c
I would recommend this to a friendGood unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a very good multi port adapter. It does get hot if you connect several components in it. Also, it is a plug and play module, so you do not have to worry about a driver. So far this has worked well.
I would recommend this to a friendBrand response from J5create Team
Posted .Generally, adapters emit some heat as a normal part of its operation, especially if the Ethernet and Power pass-through are in use. The body can become hot because of that. We appreciate your feedback. Thanks.
