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Customer reviews

Rating 4.4 out of 5 stars with 1165 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,165 reviews
  • Rated 5 out of 5 stars

    A Truly “Best Buy”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed to use with my newer MacBook Pro that doesn’t have multiple places to use my various memory devices I’ve used over the years. This all in one is like a “Swiss knife” for computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice extension to your computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I found so far is the unit has tendency to heat. I keep it plugged all day long for the Ethernet wire connection and a second screen (laptop + one on HDMI). When too hot, it reboots. But other than that, it's working great and is worth the investment.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Extending the capabilities of your computer with the JCD383 is a smart decision. Supporting video output via HDMI, SD card reading capabilities, USB ports for gadgets and Ethernet for a safer, faster internet experience make work from home, or office easier than ever.
      Regards,
      j5create j5create

  • Rated 4 out of 5 stars

    Sturdy and Functional, just gets HOT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little port replicator, the only con is how hot it can get and so i don't use it for powerthru, just when i need to plug in external things (USB, HDMI, ethernet). Works great, feels sturdy!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Generally, adapters emit some heat as a normal part of its operation, especially if the USB-C pass-through charging and/or all ports on the hub are utilized. Please note that hotter operating temperatures can be expected. Thank you for your feedback. j5create

  • Rated 5 out of 5 stars

    usb adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed multipule spots to hook up c.d. ,since they no longer have a c.d slot anymore on newer laptops & be able to have room for other devices this gave me 3 extra spots

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fine for light duty; not great for docking duty

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine for light duty, e.g. a device to add ports to your computer. However, if you use many of the functions/ports simultaneously, it starts to get buggy. I had an HDMI monitor, ethernet, USB-C power cable, and a transmitter for a wireless keyboard and mouse plugged into it, and after a short time, maybe 30 minutes, the wireless transmitter stopped working. It gets quite hot when using ethernet and power pass-through, and my guess is that it overheated causing some of the USB ports to deactivate, but that's just a guess. Either way, if you are looking to use it more as a laptop docking station, I would save your money and get something else. This is not up to that type of use. If you are using it to add a couple of USB ports, occasional and short-term ethernet use, or occasional HDMI monitor use, it should probably work fine.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Adapters emit heat as a normal part of its operation. Please note that hotter operating temperatures can be expected, especially if the USB-C pass-through charging, and/or all ports on the hub are utilized. Ethernet function can heat up because it's consuming/manipulating current.

      Wireless keyboard and mouse can stop working due to Radio Frequency (RF) interference from USB 3.0 devices, such as external hard drives and other USB 3.0 removable media. If possible, connect the USB wireless receiver 'dongle' to a USB 2.0 ports, or use a wired key board and mouse instead. j5create

  • Rated 5 out of 5 stars

    Perfect adapter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe a bit on the expensive side, but then again, I dont know how to make adapters. The convenience of having all the ports on one adapter that I would find myself using cant be beat. I have not experienced any overheating that I would consider alarming.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thanks for taking the time to review the JCD383. We're glad to hear the adapter is working for your needs. If you have any questions or concerns, please do not hesitate to reach out to tech support and a rep will gladly assist.
      Gratefully,
      j5create j5create

  • Rated 5 out of 5 stars

    Cool Adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The j5create USB-C Multi Adapter is working very well for me. I travel often for work and use various sources of memory storage. This adapter is compact, easy to use and looks cool. Several of my colleagues have noticed it and are getting one for themselves. I recommend the j5create adapter for travel, school and personal use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Regardless if you're looking to use at home, office, on the road or at school, the JCD383 requires no complex setup getting you up and running instantly.
      Sincerely,
      j5create j5create

  • Rated 5 out of 5 stars

    Best MacBook Pro Accessory

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing my new MacBook Pro I needed something that word accommodate all the different functions that I needed. This unit is extremely helpful. It has multiple drives, is lightweight and easy to pack, and does not get too warm when transferring files. It’s a little on the expensive side but it’s worth it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Electric225, thanks for the input on the JCD383 device as it provides the user with multiple capabilities to include: HDMI, Ethernet, phone charging USB port, pass through charging and USB connectivity for mice, keyboard, flash drive, web cameras. ** We appreciate the positive input as we constantly strive to improve
      all or any flaws in our devices in order to obtain perfection and better satisfy our customers. Be sure to check out our website for other devices that could also be of great
      usage to you and your colleagues.
      Just as a heads up, we also provide both Spanish and English speaking Technical Support. Thanks again! j5create

  • Rated 4 out of 5 stars

    Satisfactory in all ways

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfactory in all ways. Simple to use. Good ports. Would be nice if it had additional USB-C ports. But for my use, it was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for IPad Pro 11” and MacBook Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I needed to use some “regular USB” devices (Jambox speakers, wireless mouse, and DVD writer/player) with my new MacBook Pro, and because I wanted to connect my IPad Pro 11” to an HDMI TV 4K for group presentations. This device works perfectly and easily switches from one task to the other.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Techieek, I appreciate you letting us know the JCD383 is working to your needs in regards to your iPad. If you have any questions or concerns regarding your hub, please reach out to support and a specialist will be more than happy to lend a helping hand.
      Gratefully,
      j5create j5create

  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub was exactly what we needed. It works perfectly and allows us to connect many devices at once to the limited Surface laptop that we use at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi Adaptor - USB Type C

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't tell you how handy this Multi Adapter is. Sleek and matches the color of my wife's laptop. Seems she never has enough places to plug things in. This is the perfect solution! Love this little thing. Small but so incredibly functional. Great problem solver.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      AlanB, we're grateful to hear the JCD383's design has met expectations for your wife's computer.
      Appreciatively,
      j5create j5create

  • Rated 5 out of 5 stars

    A lot of option in a small package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot in a small package. Works great. Expensive though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for anyone who wants to make connection easier...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All the ports I need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My former dongle stopped working, and I needed a new one asap for work. I couldn't wait for Amazon's two day shipping, and fortunately Best Buy had this dongle in stock with all the ports I needed. I run this dongle daily on a Macbook Pro with a second monitor, HD camera, microphone, ring light, and ethernet port. It runs very smoothly, and I haven't had any issues in the three months I've had it. It may feel a little pricey to what you see on Amazon, but the quality so far seems to be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're like me, you've accumulated a lot of things that do not work with a USB-C drive. This allows for an HDMI to connect a second monitor, plus printer connection and external hard drive. It gets a little warm in use but since it sits on the desk like a hub, it doesn't bother me.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      We are excited to know the JCD383 Multi Adapter is meeting your needs for connecting USB Type-A devices to your computer, when it comes to the device becoming warm, we would recommend contacting the support team on the packaging in order to best explain normal operating temperatures and best understand this.
      Respectfully,
      j5create j5create

  • Rated 4 out of 5 stars

    External port

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for purpose of this purchase. Comfortable but not well versed with all the computer stuff, item is great with new laptop which has only one type of port connection. Thank you.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The adapter works great with supported DP Alt Mode. Thank you for your review. j5create

  • Rated 5 out of 5 stars

    Great unit for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick transfer speeds for an inexpensive unit. Not entirely thrilled about the pig-tail length cord, BUT that's not BestBuy's fault. Otherwise, works as advertised. Middleman (passthrough) USB-C power input also a win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile and a must have for new laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an adaptor for a Dell XPS for HDMI as well as standard USB and opted to go for the more diverse, multi-port option. I like that I can power a USB device from the adaptor when plugged into the laptop. Small and light but seems solid and well made.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Multi-adapter gives you 2 USB Type-A ports for additional peripherals and 1 USB Type-A port with BC 1.2 to fast-charge your mobile device and more. Thank you for your positive feedback, BillGCa. j5create

  • Rated 4 out of 5 stars

    Does what it's supposed to

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this version better than the side car version with the 2 USB C ports that tends to bend and/or get the Macbook ports sloppy.

    I would recommend this to a friend
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