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Customer Ratings & Reviews

Customer reviews

Rating 3.4 out of 5 stars with 8 reviews

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63%
would recommend
to a friend

Customers are saying

Customers are impressed with the USB-C to 4K Mini DisplayPort Adapter's functionality when it works correctly. However, some customers have reported compatibility issues, citing instances where the adapter failed to connect to their monitors or older computers, and cases of mismatched packaging. These compatibility problems seem to be a recurring concern among some users. Further investigation into these compatibility issues is needed to fully assess the product's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Rated 4 out of 5 stars

    Cable converter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though this product did not work for the application I had hoped to us it for, the quality was fantastic

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Display

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold the standers of display monitor hzs. thus, it will cap your fps.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Available DisplayPort Alt Mode over USB Type-C connector. DisplayPort v1.2 required on graphics card or video source to support 4K x 2K @ 60 Hz resolution. j5create

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Down & Out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor adapter. One box had an adapter that did not match what was on the box and the other box had one that did not work.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, to further narrow down the exact issue you were experiencing, we recommend contacting support on our website and a specialist will be ready to assist in resolving this. Sincerely, j5create.. j5create

  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my "old" computer died, I bought a new Mac and found, to my dismay, that it couldn't connect to my big, beautiful monitor. This adapter saved the day.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello there, we appreciate your feedback regarding the Adapter and hearing it has worked with your monitor. Thanks a bunch. j5create

  • Rated 5 out of 5 stars

    Adapter has worked great for the Mac mini.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adapter has worked great for connecting our Studio display to our Mac mini computer. Very easy to connect and use.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi,
      This simple adapter is great way to add another monitor to a workstation. Thank you for taking your time to leave a review. I hope that you have a great day.
      Thanks,
      J5Create j5create

  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Aged apple computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi there, Sorry, to say the port adaptor had to return. It just did not work for my aged apple computer. Good try..

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Redhead1, we're sorry it was not compatible with your Mac. If you have any questions or would like to see if we have a device that will fit for your Mac, feel free to contact us and we'll be happy to assist you. Thank you for giving us a solid rating. Kindly, j5create. j5create

  • Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for hooking up my 24” Cinema Display to my 2019 iMac!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Product did not work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product did not work.Product did not work.Product did not work.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Computer's must support DisplayPort Alternate Mode over USB Type-C. Please refer to the manufacturer of your hardware for more information on your device. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you. j5create

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