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Customer Ratings & Reviews

Your price for this item is $21.99
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The comparable value price is $109.99

Customer reviews

Rating 4.2 out of 5 stars with 101 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the USB4 Dual 4K Multi-Port Hub's HDMI port, compatibility with various devices, and its performance. Many appreciate its compact size and ease of use, along with the power delivery capabilities for charging laptops and peripherals. However, some customers express concerns regarding the price and a few have noted issues with the product's design and occasional heat generation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 101 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not much to say...straightforward product that works with ease

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wonderful charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Going back to grab another one for my wife

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid USB accessory

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for what I needed and connects to the PC without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi port

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and really glad it has 2 USB-C ports!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working well with my needs great product would recommend to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    j5create USB4 Dual 4K multi-port

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to install, and there aren't enough ports to hold what I need.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent dock replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace a dell dock which ultimately only output 2 monitors at 1080p resolution. This adapter instantly reached 4k reaolutions on both monitors with no issues off a single USB-C port. Everything else has been truly plug and play rifht out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable and affordable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price, especially if you purchase it on sale. Great for travel and quick connects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine. Built quality could be better. no connectivity issues

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 1 out of 5 stars

    Poorly Made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason this dock requires you to plug devices/power in a specific order to work with M series Macs. This means you can’t ever wake your device up from sleep using a mouse or keyboard plugged into the dock, and you have to unplug and replug any connected devices after sleep. Might be fine as a travel dock, but incredibly bad design for a more stationary set up.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab and a specialist will be ready to assist you. Thank you. j5create

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good, doesnt heat up or anything. I am using 3 displays sometimes and no problems (used usb c adapter to connect the 2nd external display)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Data transfer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device made the transfer of data from an old MacBook to my new MacBook Air simple and safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wrong Product - Returned Without Issues

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use. Purchased wrong product. Returned it with not issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy for laptop docking.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and convenient for using laptop with dual monitors, wireless keyboard/mouse, and external SSD drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this dock and few others. Many of them were expensive docks. This was the only dock that supports all my 3 laptops without any issues and it is pretty fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff, store clean and organized. Product on shelf. Staff very helpful and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi connector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit and finish .the device has excellent value and is very useful

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Functional & Compact

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for a work Macbook Pro, as the HPE docks were unstable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ??

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to hookup a camera for zoom calls but I had all ports tied up, I purchased this item and was able to use the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use with AR glasses to keep my phone charged while using them. The product works very well for this purchase. Well made also!

    I would recommend this to a friend
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