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Jabra - Elite 45e Wireless In-Ear Headphones - Titanium Black-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 276 reviews

72%
would recommend to a friend

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  • Rating: 5 out of 5 stars

    Great Phone Tool

    Posted
    pillboy
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    If you spend a lot of time on your phone, these are the earbuds for you. I have not used any earbuds or headphones that match the outstanding performance that these Jabras delivered. They provide fantastic sound quality for those on both ends of the conversation. The controls on the device worked as intended without any glitchiness that sometimes accompanies controls that are asked to provide multiple functions. There are three “pods” on the cable that connects the earbuds; one that is positioned close to your mouth which contains the microphones (yes, two), and the mute button/voice assistant call button, and two larger ones that I suspect contain the batteries. One of these larger pods also contains the charging port (micro USB) and three function buttons, two which are flat and the center one which is raised. One of my gripes (a small one) about this device lies with this pod. The little rubber cover for the charging port sits proud of the surface and my fingers confuse it for the raised center button. I would have preferred the charging port be on the other pod which has no surface features whatsoever. The earbuds contain magnets on their backsides which help in cable management when the buds are not in your ears, but they also serve some functionality by pausing music or ending phone calls. This is handy and saves a step when you remove the earbuds to have a conversation with someone in your presence. The Elite 45e comes with three sets of separate ear gels and ear wings to allow you to customize the fit to your ears. Some competitors have the gel and the wing combined into one unit for each bud thus limiting fit possibilities. The device comes with rudimentary printed instructions and a more comprehensive 22 “page” manual in the phone app. The app gives you a variety of settings to allow you to customize the sound quality and experience in more ways than just an equalizer (which is also present). You can turn on and off audio prompts, Caller ID announcements, and hearing your own voice in the headset while on calls. You can also set different equalization curves for three different scenarios that Jabra refers to as standard use, commute and focus. Even though the equalizer has only five bands, they provide more than enough customization to the sound quality. “Bass heads” will probably be let down by the lack of really deep bass response, but most users will be satisfied in my opinion. I think Jabra is known more for phone-use headsets in business settings rather than audiophile products, but I have to say that I was rather impressed with the musical reproduction of the Elite 45e. Also provided are “ocean waves” and “pink noise” settings for those times when you want to mask outside distractions. While audio announcements give you only high, medium and low values for battery life, the phone app has a percentage indicator for remaining power of the headset. The iPhone app works great and has a bunch of settings, but I am a little disappointed that there is no app for my Mac as I do like to use headsets for music on my laptop. Bluetooth pairing was quick and easy on both my phone and laptop, however Bluetooth range was limited and noticeably shorter than other Bluetooth devices I use with my phone. Voice prompts are clear and easy to understand which makes them usable and helpful. All-in-all I am impressed with the Jabra Elite 45e and think it is a worthy competitor in a crowded market and is worth the price based on performance as both a business tool and as an entertainment accessory. If I could award stars in 1/2 steps, I would probably give it 4.5 stars for the Bluetooth range and charging port placement, but as these are both rather minor issues, five it is.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Weak volume level but clear microphone

    Posted
    DavidJr
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 100 ContributorTop 100 Contributor

    I really wanted to like these headphones. When you tack on the name Elite you think top of the line product. I'm not saying these are bad, but they weren't elite in my opinion. The one thing that was top notch for these is the microphone during calls. I have had plenty of wireless headphones and they range from muffled to too much background noise. However, these really did a great job during calls with clarity and preventing background noise. However, the biggest problem I have with them is their volume. It is so low that even though my friends could hear me better on a call, I had a hard time hearing them. At first I thought maybe it was my phone being the problem, but with everything maxed out it just wasn't loud enough. I like headphones to be loud enough that I should need to use the volume to keep them from being too loud. I even downloaded the app to see if I could enable an advanced setting or something. Upon first power on, there is a nice voice prompt to help you through Bluetooth pairing. Tones are given with volume max and power down, with some voice assistance options when pressing the center button on the microphone. Besides the volume level, audio sounds clear, but missing crisp highs and deep lows. Maybe it was just the volume level, but some deep bass was missing all together. As for the app, the packaging barely mentions it and nothing in the quick guide. A quick search in Google Play for Jabra will return with Jabra Sound+, however, you also need a separate application called Jabra Services when you go to run it. Once installed you can connect to the headphones and update them to their latest firmware. Options in the app are basic, with a simple EQ, some call audio settings and minor choices on audio prompts. The assistance does allow for caller ID to be read in a voice when you receive a call. However, the app didn't help increase the volume level as I had hoped. Plus the Jabra Services application is always running in the background so it can read the caller ID. As for design, the around the neck band is soft rubber and surprisingly did not grab the small hairs like some others brands have. It rests lightly around the neck and keeps in place pretty well. When not in use the headphones connect magnetically and turn off to conserve power. They instantly turn back on, connect and with the press of the center button you can get right back to what you were doing. The fit of the ear buds are pretty comfortable, required a little twist to lock in and make a seal, but with the volume level really felt like they needed to be further in the ear. For battery life I was getting over 7.5 hours of straight Bluetooth audio. Of course it can last longer with intermittent use, such as just for answering calls. As for charging I was unable to get them to charge using any USB port on my laptop. I asked the question, and I see others are able to use their PC, I can charge other devices with the same PC, so I have no idea what the issue is. If I used a phone charger they were able to get a full charge in about 2 hours. If these were a bit louder in volume levels I might consider them a higher rating, but when I have cheaper headsets that can do everything else pretty much the same with better audio, I can't recommend these.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    I would not call these Elite

    Posted
    Titan5178
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 500 ContributorTop 500 Contributor

    For this review I will be comparing these to the Jabra Elite 65t True Wireless Earbuds which are hands down my favorite headphones and I use them daily. Yes, they are about twice as expensive but hopefully this review will help those researching determine which ones they should buy. First, what is similar? They are both part of the Jabra Elite lineup which puts an emphasis not only on sound quality but call quality as well. This is extremely important to me as I am regularly on the phone off and on all day long. This focus on both sound and call quality over a Bluetooth connection is why I choose Jabra over other brands that might actually have better sound quality but lackluster call features. The call quality on the Elite 45e does not disappoint. There are multiple microphones, and an inline mute button that also doubles as a Google Assistant or Siri button when not on a call. Calls are just as crystal clear as on the more expensive model. These headsets are so good that no one will be able to tell that you are on a headset. The inline mute button is really useful if you need to go on mute often and you will hear a “muted” or “unmuted” audible confirmation in the headset when you press it. The button for the Google Assistant is instant, just press it when not on a call and you will be able to ask a question immediately. Other headsets either have you hold down or double-tap to do the same thing…including the more expensive Elite 65t. The downsides are the sound quality just isn’t quite as good as the Elite 65t. Music sounds flat with not as much bass as the buds. It’s a pretty big difference honestly. The second thing is the buds are just so much more convenient to use. Without wires, I can get them out of my pocket and in my ears when I get a call. With the 45e I still have a wire I have to deal with which gets tangled and with the wings it is not as easy to get into my ears. Another downside is on Android I could not get the app to discover the headphones. I tried multiple times but finally had to disconnect and pair them with my iPhone X to download the headset update. I would consider this a “me” issue and it probably doesn’t affect everyone but none the less I couldn’t get it to work. Pros - Excellent Call Quality In-line Mute In-line instant Siri/Google assistant button All-day battery Fast 2-hour Charging Water and Dust-resistant Cons Sound quality not as good as higher end models. Not as convenient as true wireless buds App doesn’t always find headphones Overall, these are great if you are going to be using them primarily for calls. The in-line mute and assistant button are convenient time savers. The all-day battery life is great. However, if you have the extra cash I would recommend the Jabra 65t earbuds over these. Calling these "Elite" is a little misleading as as they don't seem to be in the same class as the 65t which is still hands-down my favorite headphones for everyday use.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Tried a bunch, the Jabra 45e won

    Posted
    CAdreamin1

    I purchased the Jabra 45e in hopes of finding a good all around set that would work well on my commute (music and podcasts), and on daily web and conference calls, often in moderately noisy environments. I tried them with an iPhone 7 and a couple of MacBooks. I also tried the Jabra 65e and 65t, Apple AirPods, the Bose Soundsport Wireless and the BeatsX. but in the end this pair met my needs the best. The Good: - Nice rich basey sound for music - Very good passive noise isolation due to earbud fit, which is helpful on the train. Fit is also comfortable for extended periods. - Helpful voice and tone assistance - Good companion app for changing equalizer signature and various other settings. Also includes pink noise and ocean wave tracks. - When not in use, earbuds click together with magnets and auto power down, making it easy to keep them in reach for next use - Lightweight and easy to wear around my neck all day - Multiple functions available from easy-to-reach easy-to-use buttons including Siri, volume up/down, next/back track, mute (key for business calls), answer/end, etc. - Mic works very well in quiet call environments and good in moderately noisy, although sometimes requires manually moving it closer to my mouth. (This was the area where most of the headsets had trouble and nearly all were worse.) - No bluetooth dropouts even on NYC streets - Good quality build - Price (at $79.99 on sale, it was the actually the least expensive set I tried) The Could be Better: - Ideally no need to manually hold mic closer to mouth on calls in noisier environments. (My Logitech H800 works better in this case, likely because the boom mic can be positioned close to mouth.) - Bose Soundsport wireless sound and comfort was a bit better, but other drawbacks kept them from coming out on top. (The closest contender was actually the AirPods.) Note also that Best Buy carries these in 2 highlight colors - the standard Titanium Black and an exclusive Bronze. I didn't realize until later and ended up exchanging for the Titanium. It's hard to tell on the package - you have to look closely at the picture or the part number on the bottom.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Finally, Great fit and Sound

    Posted
    Mukman
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    Finally a pair of headphones that fit great, stay in and actually have BASS. I absolutely love these. Bass is really good, best I have tried to date. I would like a touch more high range straight out of the box, but through my phones EQ I can get it where I really like the sound. Call quality is also excellent as you can imagine from Jabra. Buttons are easy and make sense. The flexible memory wire neckband holds the headphones in place. No sliding or tugging when you only have one ear bud in your ear. One weird thing is they stung my ears a little when first wearing them. Real mild, but never the less there. Seams to go away after awhile. Maybe it is just my magnetic personalty ;-) The Sound + App is where you can make many of the changes such as voice assistant settings, Sound Settings (EQ), Battery Level, manual etc. The earbuds are magnetic, and connect together for convenient cable and power management. When the earbuds are connected, your music will be paused or your call ended. Separate the buds will answer an incoming call. Pros: Ease of use Bass Flexible neck band Call quality 2 yr limited warranty Cons: Would like a little more battery life since I use them so much. Could use a little more high end for music. I test quite a few headphones and these are now my Go-To set now. Highly recommend for those that want great call and music quality.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Solid For Working Out and Great for Phone Calls

    Posted
    EXWOLF
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    The Jabra Elite 45e's are a solid choice if you're looking for bluetooth wireless headphones for the gym. They stayed in my ear throughout my run and throughout a whole hour of playing basketball at the gym. The design is a little off-putting because they are meant to function as neckband headphones without the actual neckband. That being said, they do function as intended and don't move around at all even though the mic is placed directly on the right cheek. It never hit me while running or playing basketball. The playback controls are located on the right side and come over the right shoulder. They are easy to reach and very easy to click so that part of the design is actually a positive for the 45e's. However, they are not very comfortable and I do not like the earbud design because it's flat instead of round but they do stay in. The flat earbud design also allows for more passive noise to enter your ears so you could hear your surroundings better which is good if you like to hear ambient noise as I do on an outdoor run but terrible if you would rather isolate the world around you so keep that in mind. Overall the Elite 45e's sound good. It has an even sound signature with the ability to customize through the app which I found pretty much useless for me since I like a more balanced EQ. Calls on the headphones sound fantastic. I work in an extremely noisy environment and my buddy was able to hear every word loud and clear and vice versa. If you get an incoming call when listening to music they will also provide you with an audible caller ID and can answer by just speaking into the mic which is neat. The buds are magnetic for convenience but by connecting them they will also pause music and put them into auto sleep and they will come back on by separating them. Good to note that they do last up to 8 hours and take about 2 to fully charge with no quick charge. Overall, I believe these are a solid choice for this price range and I would recommend them to anyone looking for water/sweat resistant neckband style headphones that you can also use to make and receive calls for clear crisp audio.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great workout headphones with nice design!!!

    Posted
    Selva
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 50 ContributorTop 50 Contributor

    Jabra - Elite 45e Wireless In-Ear Headphones setup is quick and easy. I was able to connect my iPhone quickly using Bluetooth. I am wearing this headphones everyday as it was so much convenient while running / biking due to long battery life around 8 hours. The headphones feel good while wearing and well built. The design protect the headphones slipping around the neck while doing workouts. The buttons are very easy to use for play, pause and volume adjustments. The earbuds are magnetic, and connect together for convenient cable and power management. The Sound + App is useful such as voice assistant settings, Sound Settings (EQ), Battery Level, manual etc. It supports Bluetooth 4.1 interface to enable simple pairing and wireless streaming with compatible devices. The headphones are sweat-resistant to provide protection from sweat, so you can easily wear these headphones while working out. The sound quality is amazing and this headphone is very comfortable to wear and lightweight. The battery is great and providing close to 8 hours. I was able to charge quickly in 2 hours. I use this headphone all day during work and workout. It is one of the best headphone owned by me and another outstanding product from Jabra.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So Comfortable And Great Sound

    Posted
    RalphHenry
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 500 ContributorTop 500 Contributor

    The Jabra Elite 45e earbuds are terrific. First of all they are super comfortable and easy to insert in your ear. The shape of the ear piece is kind of amazing: There is a very soft center portion and another soft portion that is like a little gently curved wing that tapers, this ‘taper’ fits perfectly in your ear to hold the bud in place real solid but you can hardly feel the bud in your ear. There are several sizes of inner pieces and tapered pieces that come nicely packaged with these buds. The design is not your old round insert and it’s clever how the shape uses the way an ear is shaped to hold it firmly but without pressure – just great. Now the setup is instant. You hit the multi-function button and the Bluetooth pairing starts, as soon as I had opened the pairing on my PC, it showed up and paired in a second. Jabra has Bluetooth pairing down. I have several different earbuds paired to different computers and none paired faster. The sound is superb, I’m pleased that it is so good from such a tiny speaker, again the new designs are pushing wireless earbuds to new great levels in sound reproduction and this Jabra pair of buds sounded really wonderful. Of course you have a microphone and it also works very nicely, I recorded some things on the PC and the sound was perfect. The same quick process and excellent sound occurred when I paired these buds with my Android phone. They stay charged for a few days easily depending on your usage. I highly recommend these earbuds, you can rest on the bed with them or you can jog with them – they won’t fall out and your tunes will sound super.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Finally clear sound

    Posted
    Dana

    This is my new favorite set of buds. ( caveat) When you remove and throw away the ear tips that come with it and have a device with bluetooth5.0. Now put on the large memory foam tips that fit the Jaybirds and use them no less than 16 hours (any quality speaker needs to break in) you will then get one off the best sounding full range multilayered musical performances you have ever gotten from a bluetooth headset bar none. I know that's saying a lot but it just has such depth and complexity. I attribute that to the large drivers and maybe the 32 ohm resistance they chose. Not an expert but the combination is odd but it works. I have my Jaybird X3s to compare to and it is close but these with the 5.o and the X3s using "aptx " they are just more well rounded. You will also get the best phone call experience you can get. It is even better than talking straight into the phone even with the window down at 45 mph. I don't know what to say other than wow. Jaybirds are louder but these are even punchier than the Jaybirds in a more crisp way and yes they do put in the low end in a big way. If you have a phone or whatever that doesn't have bluetooth 5.o then your on your own. I don't know if you can get past the loss of information during the compression of the file but maybe so I just don't know . I will say you MUST use the sound+app. It is the only way to update the drivers and they do need the update as of 8/25/18 Awsome product so far. If anything changes I will update.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not so elite

    Posted
    Indiaj0nes
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member
    • Top 1000 ContributorTop 1000 Contributor

    whats in the box --------------------- headphones wingtips eartips usb cable Summary ------------- I dont think there is nothing elite about this headphones, its got a good connection and a good battery life although i did not get a chance to test out the claimed 8 hour battery. I think that should not be a problem. However Bass is seriously lacking. I compared this headphones to my Anker Bluetooth headphones. Pros ----- 1. Well built 2. Good app which shows your battery life and cutomized equilizers] 3. good connection Cons ------- 1. No good Bass 2. Long wires, i like the Anker product which has shorter wires and that;s like the right size Detail Review -------------------- I used my regular micro USB charger to charge this headphones and as advertised, 10 minute charge does give you 1 hour of play time. the connection to the phone was very straight forward, just push the button for 3 seconds until you see flashing red light and you will be able to discover the headphones through your phone's bluetooth. Once paired thr light turns blue and you are connected. Initially when i listed to music, it was very Tinny and once I downloaded the Jabra App from play store and updated the firmwire, it was much better. However the bass is still lacking on these headphones. I prefer my Anker over this one which is 1/4 times cheaper than these headphones.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great High Quality Wireless In-Ear Headphones.

    Posted
    TheTruthRealDeal
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    The Jabra - Elite 45e Wireless In-Ear Headphones are a great choice for connecting to your Bluetooth device. Right at the beginning I noticed a big difference in the Jabra - Elite 45e Wireless In-Ear Headphones. Every Bluetooth headset I previously used always would connect simply by going to my devices settings and selecting Bluetooth and then tapping on the headsets’ name. The Jabra - Elite 45e Wireless In-Ear Headphones did not work that way. I had to install the Jabra Sound+ app first to connect my Pixel phone to the Jabra - Elite 45e Wireless In-Ear Headphones. My Pixel still did not transmit to the Jabra - Elite 45e Wireless In-Ear Headphones. The Jabra Sound+ app instructed me to then install the Jabra Service app to access total functionality of the complete Jabra experience. Once both Jabra apps were installed, I was impressed with the technology offered. The first command was to install an update to the Jabra - Elite 45e Wireless In-Ear Headphones. After that I was able to control settings of the audio, phone call and assistance variables. I can choose the language for voice guidance, register my headphones, access the user manual, connect to the FAQ page and choose a voice assistant. I can manipulate the equalizer to achieve the music sound of my taste. The Jabra Sound app also gives an icon displaying the battery strength of the Jabra - Elite 45e Wireless In-Ear Headphones. I can also place and receive calls by pressing the multi-function button. The Jabra - Elite 45e Wireless In-Ear Headphones are a nice addition to my listening experience.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Unreliable Playback and Non-Existent Customer Supp

    Posted
    Andrew
    • My Best Buy® MemberMember

    After a month of use, the device started automatically pausing whatever media I was listening to or watching with such frequency that the headphones became unusable. This is not an exaggeration; the automatic pausing happens several times per minute. My attempts to use the Jabra troubleshooting guides yielded no solutions, and all my attempts to get help from customer service resulted in auto-reply emails that contained links to the aforementioned useless troubleshooting pages. I've called customer service multiple times on different days, typing in my case number, and it has always resulted in me being put on hold for 10-20 minutes before the call is disconnected from their end. I'm certain their team will reply to this review, but it will be cold comfort. The only positives I have to say about this product are the sound quality is adequate, and I like the helical ear inserts. However, my experience with the technical failures and lack of customer support have given me enough evidence to not only discourage anyone from buying this particular product, but to dissuade anyone from purchasing any Jabra product.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hi Andrew - We sincerely appreciate the time that you took to write this review and the detail you included. We are sorry that your Jabra Elite 45e is not working as expected, and that you had trouble reaching Jabra Support. We can be reached by phone 1-800-327-2230, option 1, or also by email: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. We are also available on social media through direct messages (Facebook, Twitter). We hope that you do get in contact with us because we really do want to help so that you can get the most value and enjoyment from your purchase. Thank you for your review, and we hope to connect with you very soon. Jabra

  • Rating: 1 out of 5 stars

    Broken after 2 weeks, terrible customer support

    Posted
    Brian

    At first I was happy with the purchase, they're pretty good headphones for the price. The neckband is a little unruly and can be uncomfortable, but I was able to run with them and wear them around without too much trouble. The PROBLEM: After 2 weeks I was unable to charge them. After a few hours, I took them off the charger and it still said battery low. I had even left it on for a full day and it was below medium. So I called tech support and was on indefinite hold, and I got really tired of waiting for someone to answer. So I sent an email. I received a confirmation and a ticket number, but after 5 days, nobody responded to my ticket. I sent a follow up request 2 days ago... it's now been a full week and the only response I have from Jabra Customer Support is a confirmation of my support request and a ticket number. I tried three times but could not get a hold of technical support. So I cannot recommend any Jabra product to anyone and will avoid them in the future. If you happen to buy one of these that works without incident, I think you'll like them. If yours breaks, good luck to you and hopefully you don't get stuck with $70 headphones that you cannot use.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello Brian - We are very sorry to hear that you have had this experience with your Jabra Elite 45e. What you have experienced is very unexpected, and we do want to make this right. We apologize for the delay, but if you would give us a call, and reference your ticket number, we will get this sorted out right away for you. We can be reached by phone at 1-800-327-2230, option 1 from 8am-6pm Eastern Standard Time. We hope to hear from you soon. Thank you for your review. Jabra

  • Rating: 3 out of 5 stars

    Disappointing headphones!

    Posted
    BBReviewer
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    I had high expectations for the Jabra Elite 45e Bluetooth headphones, but unfortunately those expectations were not met! There are some positives here: the headphones easily paired with my iPhone, no problem there. The buds/wings were quite comfortable and stayed in my ears. The cons: weird packaging. Pull tab after pull tab, cardboard within cardboard; no luxury box here. The wire was too bulky around my neck, and uncomfortable with too many controllers - 3 of them hanging on the wire - I didn’t know which one to use for what. With the Jabra app, you can adjust the sound with the equalizer yet the sound was still missing the highs and lows I’m looking for. Big miss - if you don’t have great sound, you don’t have great headphones. An attraction for me was the idea of an assistant built in. That’s just not what these have - your assistant depends on your phone (with Alexa “coming soon”). My iPhone assistant was of course Siri. That is not a selling point - other headphones allowed me to access Siri. A “feature” is being able to hear your own voice through the headphones when on the phone or talking with Siri. I didn’t care for this loud voice in my ear - I know what I’m saying. This option, fortunately, can be turned off. There are some good features here... but If you’re looking for great headphones... keep looking. These are definitely middle of the road.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    love the wings

    Posted
    internetuser
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite MemberElite Member

    I have several pairs of wireless Bluetooth earbuds but hate the ones that have the over the ear hook (to nerdy) and the ones that don't have any kind of thing that keeps the earbuds in your ear (falls out). These Jabra - Elite 45e Wireless In-Ear Headphones have a little flexible wing that rest inside your ear and holds them very securely in your ears. the actual earbuds also fit perfectly and block out all sound around you. When I first tried them with music volume at about 1/2, I could not hear my son who was about 10 feet behind me trying to get my attention. They also come with different size ear fittings to get the perfect fit. The sound quality is awesome. music booms through the earbuds with good bass. Setting the volume at about 1/2 was plenty loud even if you were in a noisy area. The google assistant button was very cool. I just pushed it once and asked for location of closest restaurants and the google assistant came back telling me of restaurants in the area. the sound quality of phone calls was very good too. I tried first just calling my landline and that was very clear so I tried calling my sister in another state. Again the quality and clarity was just as good as calling my landline from inside my house. Definitely worth the money.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Jabra Elite 45e Meh.

    Posted
    kdrags68
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My cat chewed my Jaybird X3s in two so I needed a replacement and these came on sale for Best Buy's Deal of the Day and was 40.00 cheaper than the normal 100.00 price tag so I figured I would give them a try. I really wanted to like these since buying the X3s were another 125.00 but these are just so much more inferior to the Jaybirds. I never could get a good fit with the interchangeable ear pieces. Especially the part that goes in your ear because they are elongated and can only go in one way. Even pressing them in super hard they would loosen up and fall out. I tried all the size combinations over several days of trying to get the right fit. Another issue I have with them is the same as some other reviews. They just don't play loud enough. At full volume even with the software helping, they are not very loud. I would say that full volume on these were around half volume or maybe a just a touch more of the X3s. The X3s fit WAY better as well. I ended up returning these just under the 14 days that Best Buy gives you. I tried to like them but in the end, you get what you pay for.

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Hello kdrags68, Thank you for your review. We do have videos and resources available for finding the best fit. Getting the perfect fit for yourself will increase the comfort as well as the sound quality and apparent volume. If you do try some of our products in the future, please feel free to reach out to us with any concerns, we will do our best to resolve them. Thank you. Jabra

  • Rating: 4 out of 5 stars

    Good sound, comfort a little off

    Posted
    Chadwick
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    I like the sound from these headphones. It’s natural and not overly exaggerated on the top or bottom end (not a ton of bass, but they are ear buds after all). Once I got the correct gel tips and find attached, they were comfortable and felt secure. The drawback is the stiffness of the wiring. The loops coming up from your neck don’t move much and tend to rest against my cheek all the time. Bend them a little to fix it and the issue seems to move to the other side. It could be a product of the weight or the battery packs, but that’s just speculation on my part. Hopefully in time they will loosen up a bit and be less annotying. The magnetic backs on the buds click together when you remove the buds from your ears so you don’t have to work about them falling off your neck. I’m not a huge fan of where the controls are located. They seem to be too high and awkward to use with one hand. A minor thing but just annoying enough. Voice clarity is good on phone calls and battery life seems about as advertised. The built in voice assistant capability is more of a novelty to me but I’ve played around with Alexa and it seems to work fairly well. With a couple of comfort tweaks these could be great headphones. As is, they are simply ok.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Over priced for what it has to offer

    Posted
    Wilma
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had these around 1 month and I can honestly say they are over priced for what they offer. PROS: sound is loud, and they fit in my ears (I have REALLY small ears and nothing fits ever). CONS: the strap from earbud to earbud is too long. It’s supposed to go around your neck and then they loop up so that you can put the piece in your ear. Well the loop is too long, so after the piece goes in your ear you got these “U” type things hanging down around your chin. And they are annoying af when you’re running. Also the range on these suck. You can maybe walk 20ft from your phone without your music cutting out. Note: I also tried the jbl reflect mini 2s and those were god awful. The highest volume still allowed me to hear WHOLE ENTIRE conversations with them in. And they hurts my ears too, so don’t get those either. So all in all: if you only care about how loud they are, the range, and how they feel in your ears and around your neck like me...buy something else!

    No, I would not recommend this to a friend

    • Brand response

      Jabra

      Dear Wilma, Thank you for your review. We are glad to hear you enjoy the volume and fit. We have many different products with options with or without wires. You should expect up to 30 feet of range. We invite you to contact our support team so that we can help to resolve this concern. Thank you.
      https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Jabra

  • Rating: 5 out of 5 stars

    Very nice headphones

    Posted
    MommyMay
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    Let me first start off by saying, if you are looking for headphones with a lot of bass that blast into your ear drum, than this may not be the headphones for you. If you want headphones with decent bass that goes loud enough for your neighbor to hear the music, but not clear enough to catch it word for word, than these are the headphones for you. Conversation is heard very clearly and the outside noise is blocked out. I tested it out while I was surrounded by workers with loud machinery and my husband on the other end didn't hear any of that outside noise. It def does the job and more. I haven't tried adjusting the sound volume with the app, so it just might be the bass blowing, words heard clearly by my neighbor type of headphones. So far, it feels very durable and expensive, the ear piece is very comfortable and the sound quality is right up there. Just beware, if you have a wide neck, the button reaches further back instead of right under the ear. Not a big deal, but just a heads up.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Sound but Poor Microphone Placement

    Posted
    BillK
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    One of the challenges of wireless headphones is to determine where to put the control module. It adds weight and bulk that for the most part, is unecessary. Many of the controls on this module can be handled by almost all phones and music devices. How many users acutally answer the phone via these devices? However, manufacturers feel they need to add all these functions which tend to get in the way. Is the case of the Jabra Elite 45e, the microphone module is very high on the right side. I tend to run mostly at a highger pace (7:00 - 8:00 per mile) so the microphone module constantly taps me on the side of the face when I run. It's light but very annoying. If you tend to do lighter activity, you would probably not have this issue. As far as sound, these headphones do a nice job covering all range of sound. Ultimitely, if you are doing light activity or workouts, these headphones would suffice and I would recommend them.

    I would recommend this to a friend